Remote Licensed Customer Service Agent Jobs in Fulton, NY

SpringLeaf Healthcare Counseling Center is seeking dedicated Licensed Mental Health Counselors to join our thriving remote team. This full-time position offers the opportunity to work from the comfort of your own home while making a positive impact on the mental well-being of our clients. As a member of our team, you will play a vital role in providing comprehensive therapeutic services, assisting clients in achieving their mental health goals through evidence-based practices.

SpringLeaf Healthcare Counseling Center is a rapidly expanding mental health community focused on delivering exceptional therapy services to individuals with diverse needs. Committed to promoting optimal mental health, our center values the contributions of our licensed therapists, fostering an environment where they can excel and grow. We prioritize the mental well-being of our clients, creating a supportive atmosphere where both therapists and clients can thrive.

Our remote work setting provides therapists with the flexibility to maintain a healthy work-life balance. Utilizing telehealth technology, you will conduct virtual therapy sessions, ensuring convenient access for clients across Syracuse, New York, and beyond. With our focus on your professional growth, you will receive the support and resources necessary to succeed in your role while enjoying a minimal paperwork policy that allows you to focus on your clients.

• Conduct thorough initial assessments and evaluations to establish clients' mental health status and specific needs.
• Create and implement individualized treatment plans tailored to clients' objectives, ensuring holistic and personalized care.
• Provide effective individual therapy, leveraging evidence-based, solution-focused approaches to deliver high-quality care.
• Facilitate teletherapy sessions, using advanced technology to maintain engagement and accessibility for clients.
• Offer crisis intervention services when necessary, providing immediate support to clients in distress.
• Participate in ongoing professional development to stay informed about the latest mental health practices and industry standards.

As a Licensed Mental Health Counselor, you will work primarily with adult clients facing a range of mental health challenges. Your role involves providing compassionate care to individuals dealing with anxiety, depression, trauma, and other mental health conditions. You will establish strong therapeutic relationships, actively listening and responding to clients’ unique experiences to empower their personal growth.

• Current and valid licensure as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Doctor of Psychology (PsyD).
• A master’s or doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
• Exceptional communication and interpersonal skills, crucial for forming meaningful connections with clients.
• Compassion and empathy, with a commitment to fostering a non-judgmental environment.
• Strong organizational and time management skills to effectively balance client caseloads.
• No history of disciplinary actions on licensure board.

• Experience in teletherapy or remote counseling settings is highly preferred.
• Previous familiarity with evidence-based therapeutic practices such as Cognitive Behavioral Therapy (CBT) and Mindfulness-Based Interventions.
• Demonstrated success in managing diverse client populations across various presenting issues.

• Competitive salary ranging from $90,000 to $104,000 annually, reflective of caseload and experience.
• Comprehensive health insurance plans, including dental and vision coverage.
• Professional liability insurance provided at no additional cost.
• Retirement savings plan with a company match to help you plan for your future.
• Flexible working hours with a schedule that accommodates personal commitments.
• Unlimited client referrals, facilitating rapid growth of your caseload.
• Reduced administrative burdens with minimal paperwork, allowing you to focus on client care.
• Access to an advanced therapist dashboard for managing client appointments and notes efficiently.
• Quick onboarding process coupled with ongoing support to ensure you thrive within our organization.

At SpringLeaf Healthcare, we are dedicated to your professional development. As you grow in your role, you will have ample opportunities for continuing education and training in the latest therapeutic methodologies. We encourage participation in mentorship programs and workshops to enhance your skill set, ultimately fostering your growth within our organization.

If you are a passionate Licensed Mental Health Counselor eager to make a significant difference in the lives of your clients, SpringLeaf Healthcare Counseling Center is the right place for you. We offer a supportive, dynamic environment where your contributions are valued and recognized. Join us in our mission to advance mental health care and build a fulfilling career while enjoying a flexible, remote work lifestyle.

If you are interested in joining our dedicated team of mental health professionals, please submit your resume and a cover letter detailing your experience and passion for mental health therapy. We look forward to welcoming you to SpringLeaf Healthcare, where you can thrive professionally while positively impacting your clients’ lives.