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Remote Level 2 It Support Jobs in Springfield, MO

Talkiatry

Psychiatrist (Remote)

Springfield, MO · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Talkiatry

Psychiatrist (Remote)

Springfield, MO · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Next Level Solutions

Senior Developer - Policy

Springfield, MO · On-site +1

$46.50 - $61.50/hr

Are you ready to take your Duck Creek expertise to the next level and make a real impact? As a ... Mentor junior team members and support their professional growth * Conduct code reviews and ensure ...

EquipmentShare

Financial Reporting Manager (SEC)

Springfield, MO · On-site +1

$92K - $126K/yr

... - it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports you , and you drive us forward. We're a ...

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All JobsRemote Level 2 It Support JobsRemote Level 2 It Support Jobs in Springfield, MO

Remote Level 2 It Support information

See Springfield, MO salary details

$13

$25

$41

How much do remote level 2 it support jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote level 2 it support in Springfield, MO is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $28.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Level 2 IT Support specialist, and why are they important?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What are some common challenges faced by Remote Level 2 IT Support professionals, and how can they effectively address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What are Remote Level 2 IT Support roles?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are popular job titles related to Remote Level 2 It Support jobs in Springfield, MO? For Remote Level 2 It Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Remote Level 2 It Support jobs in Springfield, MO look for? The top searched job categories for Remote Level 2 It Support jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Remote Level 2 It Support jobs? Cities near Springfield, MO with the most Remote Level 2 It Support job openings:
Remote Level 2 It Support jobs near you
Remote Radiologist Mercy Springfield Missouri

Remote Radiologist Mercy Springfield Missouri

Mercy

Springfield, MO • On-site, Remote

$291K - $363K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Mercy rating

6.4

Company rating: 6.4 out of 10

Based on 204 frontline employees who took The Breakroom Quiz

636th of 877 rated healthcare providers

Job description

Find your calling at Mercy!
Mercy Hospital Springfield is seeking full-time BC/BE radiologists to expand their internal evening coverage. This position can be done fully remote working 7p-4a CST as part of a 3-radiologist team covering 1 week on followed by 2 weeks off. Fellowship training in Emergency imaging is preferred but not required. Candidates must be comfortable with neuro MR and CTA.
Mercy Radiology
• Collegial 19-member group of fellowship trained radiologists
• Radiology group provides diagnostic and interventional coverage for level 1 trauma center in Springfield, MO and several smaller rural hospitals
• Hybrid coverage model with both on-site and fully remote radiologists
Position Requires
• Board certified or board eligible at time of appointment
• Fellowship training Emergency Radiology preferred but not required
• Must interpret Neuro CT/CTA and MR/MRA
Position Offers
• Work from the comfort of your home anywhere in the US
• 100% ER/IP exams (no additional out-patient work required)
• 35 weeks of vacation
• Hospital provided workstation and IT support with 24/7 help desk
Position Benefits
• $625k - one year guarantee
• $50,000 commencement bonus and resident/fellow stipends available
• Comprehensive and competitive, day one benefits package including health, dental, vision and generous CME fund
• Retirement plans available with employer matching
• Public Service Loan Forgiveness eligible
• Professional liability insurance included
Your life is our life's work
At Mercy, you can lead the way. Join a team where your passion for patient care meets cutting-edge innovation. As part of an organization rooted in nearly 200 years of compassionate service, you'll help deliver transformative health care experiences while exploring new technologies and shaping the future of medicine. What sets us apart is our unwavering commitment to physician leadership-from the highest levels of our organization to the front lines of care-where physicians and caregivers collaborate, embrace fresh thinking, and drive clinical and operational excellence. If making a difference in your community is why you chose health care, Mercy is where your purpose meets possibility.

What Mercy employees say

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About Mercy

Sourced by ZipRecruiter

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Chesterfield, MO, US

Year founded

1827

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