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Remote Level 2 It Support Jobs in Mobile, AL (NOW HIRING)

Nexera

Entry Level Remote Sales Role

Mobile, AL · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Contact warm inbound leads -- people who have already requested information about protecting their ...

Liveops

Remote Customer Service Agent

Mobile, AL · Remote

$15.50 - $20.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Nexera

Entry Level Remote Insurance Sales

Mobile, AL · Remote

$1.5K - $3.2K/wk

... support -- we walk you through getting your Life and Health Insurance License (most pass in 2-4 ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Promoted2

Remote Insurance Agent

Mobile, AL · Remote

$60K - $110K/yr

... information. Educate clients, present tailored solutions, and help families secure their futures ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HSS Careers

Remote Sales Agent

Mobile, AL · Remote

$69K - $175K/yr

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

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Showing results 21-40

All JobsLevel 2 It Support JobsRemote Level 2 It Support JobsRemote Level 2 It Support Jobs in Mobile, AL

Remote Level 2 It Support information

See Mobile, AL salary details

$14

$27

$44

How much do remote level 2 it support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote level 2 it support in Mobile, AL is $27.84, according to ZipRecruiter salary data. Most workers in this role earn between $22.16 and $31.25 per hour, depending on experience, location, and employer.

What is a remote level 2 IT support?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What skills and qualifications are needed for remote level 2 IT support?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What challenges do remote level 2 IT support professionals face and how can they address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are popular job titles related to Remote Level 2 It Support jobs in Mobile, AL?

For Remote Level 2 It Support jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Remote Level 2 It Support jobs in Mobile, AL look for?

The top searched job categories for Remote Level 2 It Support jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Remote Level 2 It Support jobs?

Cities near Mobile, AL with the most Remote Level 2 It Support job openings:

Remote Level 2 It Support jobs near you
Infographic showing various Remote Level 2 It Support job openings in Mobile, AL as of August 2026, with employment types broken down into 57% Full Time, 17% Part Time, 3% Temporary, 21% Contract, and 2% Nights. Highlights an 100% Remote job distribution, with an average salary of $57,898 per year, or $27.8 per hour.

Sr Analyst, Programmer - OutSystems (Remote)

United Rentals

Mobile, AL • Remote

$37.75 - $51.25/hr

Full-time

PTO

Re-posted 28 days ago

Job description

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

Design, develop, and maintain enterprise applications on the OutSystems low-code platform, ensuring scalable, secure, and high-performing solutions. The Senior OutSystems Developer is expected to be highly driven to achieve results, with a strong curiosity about the underlying business processes the technology supports. This role requires a proactive problem solver who collaborates across teams, contributes to code quality through reviews, and actively participates in the Agile planning process to deliver impactful outcomes.

**This is a remote role opprotunity**

What you’ll do:

  • Implement enterprise-grade applications using OutSystems, including new development, enhancements, and integrations with other systems.

    • Collaborate with business stakeholders and IT teams to define requirements, translate them into technical specifications, and deliver solutions that meet business objectives.

    • Support application lifecycle management, including deployments, upgrades, and environment maintenance.

    • Partner with business and application teams to ensure alignment with enterprise architecture and integration standards.

    • Support user testing and provide ongoing production support.

    • Maintain technical and support documentation.

  • Participate in Agile ceremonies (backlog grooming, sprint planning, daily stand-ups, retrospectives) to ensure alignment and delivery of business value.

    • Conduct code reviews to enforce development standards, ensure quality, and mentor junior developers.

  • Address users’ system issues escalated by the Support Center/Help Desk

Requirements:

  • Bachelor’s Degree in a technical field such as computer science or engineering

  • 3+ years of recent experience with OutSystems development

  • 3-5 years experience in traditional software development .NET, Java, JavaScript, or Python

  • Development and ongoing support of enterprise grade applications

  • OutSystems certifications

  • Expert knowledge of structured query language and relational database design

  • Strong understanding of modern software architectural best practices

  • Proficiency in .NET, Java, JavaScript, or Python

  • Experience in business requirements gathering; knowledge of standard system development lifecycle concepts

  • Strong analytic, problem solving, and collaborative skills

  • Self-motivated and willing to work in an energetic, fast paced team environment

  • Excellent written and verbal communication skills

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

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