2

Remote Legal Intake Specialist Jobs in Springfield, VA

Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Join a fast-paced ... Responsibilities include incident intake, problem triage, documentation, escalation management, and ...

Implementation Specialist

Washington, DC · Remote

$60K - $75K/yr

... remote and/or on-site training programs. * 1-2 years experience with information technology. * Personal experience with legal services or litigation support. * 1-2 years Software experience or ...

ARC Specialist

Washington, DC · On-site +1

$55K - $65K/yr

This position is remote if located in a state with a Ballard presence . Hours for this shift are 7 ... Revise legal documents and produce blacklines and track-change comparisons. * Convert information ...

Coordinate with legal, operations, intake, psychosocial, language services, and pro bono teams to ... Reporting Specialists, and Quality Specialists. * Provide leadership and guidance to staff ...

Implementation Specialist

Washington, DC · On-site +1

$60K - $70K/yr

... remote and/or on-site training programs. * 1-2 years experience with information technology. * Personal experience with legal services or litigation support. * 1-2 years Software experience or ...

Remote (U.S. Based - EST or CST Preferred) Start Date Is: ASAP Duration: 2 months Compensation ... Coordinate with Subject Matter Experts across Product, Engineering, Operations, Legal, and Finance ...

Remote (U.S. Based - EST or CST Preferred) Start Date Is: ASAP Duration: 2 months Compensation ... Coordinate with Subject Matter Experts across Product, Engineering, Operations, Legal, and Finance ...

Remote (U.S. Based - EST or CST Preferred) Start Date Is: ASAP Duration: 2 months Compensation ... Coordinate with Subject Matter Experts across Product, Engineering, Operations, Legal, and Finance ...

Showing results 21-40

Remote Legal Intake Specialist information

See Springfield, VA salary details

$12

$21

$33

How much do remote legal intake specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote legal intake specialist in Springfield, VA is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.85 per hour, depending on experience, location, and employer.

What is a remote legal intake specialist?

A Remote Legal Intake Specialist is responsible for handling initial client inquiries for a law firm or legal service provider. They gather essential case details, assess potential client needs, and determine if the case meets the firm's criteria. This role requires excellent communication skills, attention to detail, and knowledge of legal terminology. Working remotely, they manage phone calls, emails, and online forms to ensure a seamless intake process. Their goal is to provide a professional and compassionate experience for potential clients while efficiently screening cases for the legal team.

What are the typical daily responsibilities of a remote legal intake specialist?

As a Remote Legal Intake Specialist, your daily responsibilities usually include answering incoming calls or online inquiries, conducting initial client interviews, collecting relevant case information, and accurately entering data into legal management systems. You will often be the first point of contact for potential clients, so maintaining professionalism and empathy is essential. Additionally, you may assist attorneys by scheduling consultations, prioritizing intake requests, and ensuring all client communications are documented properly. This role requires strong organizational skills and the ability to work efficiently both independently and as part of a remote legal team.

What are the key skills and qualifications needed to thrive as a remote legal intake specialist?

To thrive as a Remote Legal Intake Specialist, you generally need strong communication skills, attention to detail, experience in customer service or legal settings, and a high school diploma or equivalent. Familiarity with client management systems (CRM), legal intake software, and secure document handling platforms is advantageous. Exceptional listening skills, empathy, and the ability to remain organized under pressure are important soft skills for this position. These competencies ensure accurate client information gathering, seamless coordination with legal teams, and a positive first impression for prospective clients.

What are popular job titles related to Remote Legal Intake Specialist jobs in Springfield, VA?

For Remote Legal Intake Specialist jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Remote Legal Intake Specialist jobs in Springfield, VA look for?

The top searched job categories for Remote Legal Intake Specialist jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Remote Legal Intake Specialist jobs?

Cities near Springfield, VA with the most Remote Legal Intake Specialist job openings:

Infographic showing various Remote Legal Intake Specialist job openings in Springfield, VA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,215 per year, or $21.7 per hour.

Help Desk Specialist I - Tier 1 Support

TEEMA

Ashburn, VA • Remote

$48K - $50K/yr

Full-time

Re-posted 11 days ago


Job description

Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations

Join a fast-paced technical support team delivering critical frontline assistance to external users in a 24/7/365 environment. This role serves as the first point of contact for customers, government partners, and business users seeking technical assistance, system guidance, and issue resolution.

You will manage inbound support requests through phone, chat, email, and ticketing systems, providing exceptional customer service while troubleshooting application and access issues. Responsibilities include incident intake, problem triage, documentation, escalation management, and ongoing communication with users regarding ticket status and resolution progress.

Success in this role requires strong technical aptitude, excellent communication skills, and the ability to thrive in a rotating shift environment supporting mission-critical operations.

What You’ll Bring:

  • High school diploma or equivalent

  • 1+ year of IT help desk, service desk, or technical customer support experience

  • Working knowledge of Windows, Microsoft Office, and web-based applications

  • Strong written and verbal communication skills with a customer-first mindset

  • Ability to work rotating shifts, including nights, weekends, and holidays

  • U.S. Citizenship and ability to pass a background investigation

Preferred Qualifications:

  • Bilingual English/Spanish skills

  • CompTIA A+, HDI, or similar technical/customer service certifications

  • Experience with enterprise ticketing tools such as ServiceNow

  • Familiarity supporting government, trade, or large-scale external customer environments

  • Prior experience in regulated, public sector, or high-volume help desk settings

If you enjoy solving problems, helping customers, and working in a collaborative technical environment, this is an excellent opportunity to grow your IT support career.


Teema logo

About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

Social media