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Remote Learning Designer Jobs in Palmyra, VA (NOW HIRING)

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$25

$38

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How much do remote learning designer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote learning designer in Palmyra, VA is $38.56, according to ZipRecruiter salary data. Most workers in this role earn between $28.03 and $50.10 per hour, depending on experience, location, and employer.

What is a remote learning designer?

A Remote Learning Designer creates digital learning experiences for online or hybrid environments. They design instructional materials, develop e-learning courses, and use technology to enhance engagement and knowledge retention. Their role often involves collaborating with subject matter experts, using authoring tools, and ensuring content aligns with learning objectives. They may work in corporate training, education, or other sectors that require remote learning solutions.

What does a typical workday look like for a remote learning designer?

A typical workday for a Remote Learning Designer involves collaborating virtually with educators, subject matter experts, and project managers to develop and refine online course content. Responsibilities often include storyboarding lessons, designing interactive e-learning modules, reviewing learner analytics, and iterating on content based on feedback. The role requires balancing independent design work with regular team meetings and feedback sessions to ensure alignment with educational goals and timelines. Throughout the week, you may also participate in professional development to stay current with new technologies and instructional strategies. The dynamic nature of the role offers opportunities for both creative problem-solving and meaningful teamwork.

What are the key skills and qualifications needed to thrive in the remote learning designer position, and why are they important?

To thrive as a Remote Learning Designer, you need expertise in instructional design, e-learning pedagogy, and curriculum development, typically supported by a degree in education, instructional design, or a related field. Proficiency with learning management systems (LMS) such as Canvas or Moodle, and authoring tools like Articulate Storyline or Adobe Captivate, is often required, and certifications such as ATD or Certified Professional in Learning and Performance (CPLP) can be advantageous. Strong communication, creativity, and project management skills help individuals excel in collaborating with subject matter experts and designing engaging learning experiences. These abilities are crucial for creating effective remote learning solutions that enhance learner engagement and knowledge retention in diverse online environments.

What cities near Palmyra, VA are hiring for Remote Learning Designer jobs? Cities near Palmyra, VA with the most Remote Learning Designer job openings:
Remote Learning Designer jobs near you
Infographic showing various Remote Learning Designer job openings in Palmyra, VA as of June 2026, with employment types broken down into 100% Part Time. Highlights an 37% Physical, 2% Hybrid, and 61% Remote job distribution, with an average salary of $80,204 per year, or $38.6 per hour.

Training & Development Mgr. Call Center

Premium Service Brands

Charlottesville, VA • Remote

$50K - $70K/yr

Full-time

Re-posted 9 days ago

Job description

Training & Development Mgr. Call Center

Remote Position

About Premium Service Brands

Premium Service Brands is a leading franchisor of home service brands committed to helping entrepreneurs build successful businesses while delivering exceptional service to customers. Our culture is built on collaboration, innovation, accountability, and continuous improvement. We invest in our people and provide opportunities for professional growth while making a meaningful impact across our family of brands.

Position Summary

The Training and Development Manager Call Center provides strategic leadership for all Contact Center learning and development initiatives. This position is responsible for designing, implementing, and continuously improving onboarding, training, coaching, quality, and documentation programs that drive employee performance, operational consistency, and exceptional customer service across Premium Service Brands.

Essential Duties and Responsibilities

  • Lead the design, implementation, and continuous improvement of all Contact Center onboarding and training programs.

  • Develop and facilitate instructor-led, virtual, and skills-based training for new hires and existing team members.

  • Oversee the complete onboarding experience, including training schedules, job shadowing, documentation, and coaching plans.

  • Design career development pathways supporting CSR progression into Senior CSR and future leadership opportunities.

  • Partner with Contact Center Leadership to identify training needs and deliver cross-training and refresher programs.

  • Lead the Brand of the Month initiative and coordinate collaboration with Brand Leadership.

  • Own and maintain all Contact Center training documentation, SOPs, quality standards, knowledge articles, FAQs, and learning materials.

  • Maintain World Manager learning content and ensure training documentation remains accurate and current.

  • Conduct recurring operational, quality, documentation, communication, and compliance audits.

  • Audit Team Lead documentation, Operations processes, Slack communications, and coaching activities to identify improvement opportunities.

  • Partner with Workforce Management, Systems, HR, and Brand Leadership to ensure operational consistency.

  • Provide regular reporting on onboarding progress, training completion, audit results, and development initiatives.

  • Support performance management through coaching documentation and developmental recommendations.

  • Analyze performance metrics and recommend process improvements that enhance quality, productivity, and customer satisfaction.

  • Provide operational support by assisting with inbound and outbound call volume as business needs require.

  • Perform additional duties and special projects as assigned.

Qualifications

  • Minimum of two years of experience in Training, Learning & Development, Call Center Operations, or a related leadership role.

  • Previous Contact Center experience required.

  • Experience developing and facilitating training programs.

  • Strong coaching, presentation, facilitation, and communication skills.

  • Excellent organizational, documentation, and project management abilities.

  • Proficiency with Microsoft Office and learning management systems; World Manager and Articulate experience preferred.

  • Primarily day shift, must have the ability to work occasional evenings, weekends, and holidays as business needs require.

Core Competencies

  • Leadership

  • Training & Facilitation

  • Coaching & Development

  • Continuous Improvement

  • Quality Management

  • Communication

  • Collaboration

  • Customer Focus

  • Accountability

  • Adaptability

Disclaimer

This job description is designed to provide a general overview of the position and its essential functions. It should not be interpreted as a comprehensive inventory of every responsibility, qualification, or work requirement. Premium Service Brands reserves the right to amend or modify this job destruction to support evolving business needs.

All candidates are subject to a criminal background screening as a condition of employment.

Equal Employment Opportunity Statement

Equal Employment Opportunity Statement

Premium Service Brands is an equal opportunity employer committed to a diverse and inclusive workplace. We do not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

For accommodation requests or employment-related questions, please contact Human Resources.