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Remote Laser Field Service Engineer Jobs in Chicago, IL

Field Service Engineer- Chicago

Chicago, IL ยท Remote

$86K - $108K/yr

As a Field Service Engineer, you will install,maintain, andoptimizehigh-precision systems across ... Perform preventive maintenance, troubleshooting issues, and complete on-site or remote repairs.

Job Title: Field Service Engineer II You will seek to ensure that all customers have an ideal ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

Job Title: Field Service Engineer II You will seek to ensure that all customers have an ideal ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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Remote Laser Field Service Engineer information

See Chicago, IL salary details

$37.6K

$73.4K

$108.7K

How much do remote laser field service engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote laser field service engineer in Chicago, IL is $73,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a remote laser field service engineer?

Remote Laser Field Service Engineers are specialized professionals who install, maintain, and troubleshoot laser equipment for clients, often providing support remotely. They use diagnostic tools and software to resolve technical issues without needing to be physically present, though some travel may occasionally be required for complex repairs or installations. These engineers work closely with customers to ensure optimal performance of laser systems and may also provide training and technical guidance. Their expertise is essential in industries such as manufacturing, healthcare, and research, where laser technology is widely used.

What are the key skills and qualifications needed to thrive as a remote laser field service engineer?

To thrive as a Remote Laser Field Service Engineer, you need a strong background in electronics, optics, and mechanical systems, typically supported by a relevant engineering degree or technical certification. Familiarity with laser systems, diagnostic software, and remote troubleshooting tools is essential for effectively servicing and maintaining equipment. Strong problem-solving skills, clear communication, and the ability to work independently are crucial soft skills for this role. These competencies ensure timely, accurate support and high customer satisfaction while minimizing equipment downtime.

What are some common challenges faced by remote laser field service engineers and how are they typically addressed?

Remote Laser Field Service Engineers often encounter challenges such as troubleshooting complex laser systems without direct, on-site supervision and adapting quickly to different client environments. Effective communication skills are crucial, as much of the support and guidance must be delivered virtually. Engineers typically rely on detailed documentation, remote diagnostic tools, and strong collaboration with in-house technical teams to resolve issues efficiently. Adapting to varying travel schedules and maintaining up-to-date certifications are also important aspects of the role.

What is the difference between Remote Laser Field Service Engineer vs Laser Equipment Technician?

AspectRemote Laser Field Service EngineerLaser Equipment Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, technical diploma
Work EnvironmentOn-site customer locations, remote supportLaboratory or manufacturing facilities
Industry UsageLaser systems, high-tech manufacturingLaser device maintenance, production lines
Job FocusInstallation, troubleshooting, remote supportRepair, calibration, routine maintenance

The Remote Laser Field Service Engineer primarily focuses on installing, troubleshooting, and supporting laser systems at customer sites, often providing remote assistance. In contrast, Laser Equipment Technicians handle routine maintenance, repairs, and calibration within labs or manufacturing settings. Both roles require technical skills and certifications but differ mainly in scope and work environment.

What are the most commonly searched types of Laser Field Service Engineer jobs in Chicago, IL?

The most popular types of Laser Field Service Engineer jobs in Chicago, IL are:

What are popular job titles related to Remote Laser Field Service Engineer jobs in Chicago, IL?

For Remote Laser Field Service Engineer jobs in Chicago, IL, the most frequently searched job titles are:

What cities near Chicago, IL are hiring for Remote Laser Field Service Engineer jobs?

Cities near Chicago, IL with the most Remote Laser Field Service Engineer job openings:

Laser Field Service Engineer

HSG Tech Inc.

Addison, IL โ€ข Remote

$32 - $55/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

About the CompanyHSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: www.hsglaser.com
About the RoleThe Service Engineer position is the primary point of contact responsible for training, installation and maintenance of all HSG tech machinery in our Chicago showcase space and equipment purchased by HSG Tech customers in the US region. Reporting directly to the Service Manager in the US, this position will manage technical issues, maintain customer satisfaction, provide monthly maintenance support, promote value add-on services and provide training support. Business travel will be a requirement for this position.
Responsibilities
  • Provide key objective management (proper machinery installation, proper accessory management and proper understanding of service data)
  • Optimize work order organization, safe tool use and customer data reporting.
  • Demonstrate understanding of expense reimbursement documentation and customer service evaluations
  • Partner with internal Sales, Marketing, Finance, Customer Service and R&D teams to support stakeholder objectives
  • On-time completion of equipment installation, commission and maintenance tasks while following the company’s strict safety and quality guidelines
  • Analyze and find root cause of maintenance impediments, debug system errors and propose system improvements.
  • Participate and prepare company held trainings regarding technical process, company regulation and technician job duties.
  • Conduct customer visits monthly for routine service maintenance while promoting related value add-on services.
  • Provide one-to-one training and guidance for new hired service team members.

Qualifications
  • Two years of working experience in related industry (Fiber Laser experience highly preferred)
  • Technical know-how: installation, debugging and maintenance on 6KW+ equipment
  • Comprehension of circuit diagrams
  • Familiar with CAD or SOLIDWORKS design software
  • Familiar with mechanical principles
  • Detail & deadline-oriented; well organized
  • Excellent verbal and written communication skills
  • Good interpersonal skills; ability to interact with staff across matrix partners

Job level and pay is dependent on experience. Pay ranges and level progressions:
  • Service Technician ($32-36 hourly)
  • Service Engineer ($36-45 hourly)
  • Senior Service Engineer ($45-55 hourly)

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

This is a remote position.