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Remote Laboratory Service Engineer Jobs in Vermont

Intuit

Post Sales Solutions Engineer

Montpelier, VT · Remote

$125K - $170K/yr

This role is designed as a strategic bridge: it offers a clear path toward Service Delivery ... Sacramento $125,500 - $170,000 California Remote (Bay Area) $133,000- $180,000 Colorado Remote $112 ...

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Remote Laboratory Service Engineer information

What is the difference between Remote Laboratory Service Engineer vs Laboratory Technician?

AspectRemote Laboratory Service EngineerLaboratory Technician
Required CredentialsTypically requires a degree in engineering, science, or related field; certifications in lab equipment or technical supportUsually requires a diploma or associate degree in laboratory sciences or related field
Work EnvironmentPrimarily remote support, troubleshooting, and maintenance of lab equipment; may involve on-site visitsHands-on work in laboratory settings, conducting tests and experiments
Employer & Industry UsageUsed by biotech, pharmaceutical, and research companies for remote technical supportCommon in clinical, research, and industrial labs for sample analysis and testing

The Remote Laboratory Service Engineer focuses on remote technical support and maintenance of lab equipment, often working with clients virtually. In contrast, the Laboratory Technician performs hands-on testing and experiments directly in the lab. Both roles are essential in laboratory operations but differ mainly in work environment and responsibilities.

How does a remote laboratory service engineer typically collaborate with on-site staff to troubleshoot equipment issues?

As a Remote Laboratory Service Engineer, you will frequently work closely with on-site laboratory personnel to diagnose and resolve equipment issues. Collaboration is primarily done through video calls, phone support, and remote access tools, allowing you to guide staff through troubleshooting steps or perform diagnostics remotely. Building clear communication and maintaining detailed documentation are essential for effective problem-solving. This role often requires patience and adaptability, as on-site staff may have varying levels of technical expertise. Strong teamwork and customer service skills are invaluable for ensuring smooth operations and positive outcomes.

What is a remote laboratory service engineer?

Remote Laboratory Service Engineers are specialized professionals who provide technical support, maintenance, and troubleshooting for laboratory equipment and systems from a remote location. They use digital tools and communication technologies to diagnose issues, guide on-site staff, and ensure instruments operate efficiently. Their role often includes software updates, calibration, and training lab personnel on equipment use, minimizing downtime and avoiding travel when possible. This position is vital in supporting laboratories across industries like healthcare, research, and manufacturing.

What are the key skills and qualifications needed to thrive as a remote laboratory service engineer, and why are they important?

To thrive as a Remote Laboratory Service Engineer, you need a strong background in electronics, instrumentation, and troubleshooting, typically supported by a degree in engineering or a related technical field. Familiarity with laboratory equipment, remote diagnostic tools, software platforms, and relevant certifications such as CompTIA A+ or manufacturer-specific training are highly beneficial. Excellent problem-solving abilities, effective communication, and strong organizational skills help you manage client relationships and resolve technical issues remotely. These skills ensure minimal equipment downtime, high client satisfaction, and the reliable operation of laboratory systems from a distance.
What are popular job titles related to Remote Laboratory Service Engineer jobs in Vermont? For Remote Laboratory Service Engineer jobs in Vermont, the most frequently searched job titles are:
What cities in Vermont are hiring for Remote Laboratory Service Engineer jobs? Cities in Vermont with the most Remote Laboratory Service Engineer job openings:
Remote Laboratory Service Engineer jobs near you

Post Sales Solutions Engineer

Intuit

Montpelier, VT • Remote

$125K - $170K/yr

Full-time

Posted 19 days ago

Intuit rating

8.4

Company rating: 8.4 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

87th of 242 rated software companies

Job description

Overview

As a Lead Implementation Consultant, you are the "Player-Coach" responsible for the technical success and operational velocity of your implementation squad. While you continue to manage a curated portfolio of Intuit Enterprise Suite (IES) deployments, your primary impact is scaled through the mentorship, technical escalation, and quality assurance you provide to fellow Implementation Consultants.

This role is designed as a strategic bridge: it offers a clear path toward Service Delivery Leadership (M1) for those who enjoy coaching, or toward Senior IC/Architecture for those who prefer solving the most complex technical puzzles.


Responsibilities

  • Squad Technical Leadership: Serve as the first point of technical escalation for Implementation Consultants (ICs) facing configuration or data migration roadblocks.
  • Reduced Portfolio Execution: Directly manage a 50% load of standard to mid-complexity IES implementations, maintaining a "front-line" perspective to better support the team.
  • Quality Assurance (QA) & Readiness: Conduct "Go-Live Readiness" reviews for squad members to ensure all deployments meet IES standards for Time-to-Value (TTV) and Feature Adoption.
  • Technical Onboarding & Mentorship: Lead the technical "flight school" for new hires, providing shadowing opportunities and hands-on training on multi-entity setup and advanced reporting.



Qualifications

  • Experience: 6+ years in software implementation or technical consulting, with at least 2 years of proven success within the IES or a similar ERP/accounting environment.
  • Accounting Mastery: Deep understanding of multi-entity accounting principles, consolidated reporting, and intercompany transfers.
  • Leadership Aptitude: Previous experience mentoring peers, leading project workstreams, or acting as a "Lead" in a high-growth environment.
  • Product Expertise: Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for complex customer challenges.
  • Communication: Ability to translate complex technical blockers into actionable steps for the team and concise updates for the M2 Senior Manager

Footer

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
Sacramento $125,500 - $170,000
California Remote (Bay Area) $133,000- $180,000
Colorado Remote $112,500- $152,500
Hawaii Remote $118,000- $160,000
Illinois Remote $112,500- $152,500
Maryland Remote $112,500- $152,500
Massachusetts Remote $118,000- $160,000
New Jersey Remote $118,000- $160,000
New York Remote $138,500- $187,500
Ohio Remote $102,500- $138,500
Vermont Remote $112,500- $152,500
Washington Remote $118,000- $160,000
Washington, DC Remote $112,500- $152,500

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