Remote Laboratory Quality Manager Jobs in Georgia

Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services' company, is looking for a CLIA Compliance Analyst II to support the Office of Laboratory Quality (OLQ) which provides strategic guidance and leadership on infectious disease issues, managing the operations of various centers, including the National Center for Emerging and Zoonotic Infectious Diseases (NCEZID), the National Center for HIV/AIDS, Viral Hepatitis, STD, and TB Prevention (NCHHSTP), and the National Center for Immunization and Respiratory Diseases (NCIRD). The purpose of this role is to provide quality management support.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee's knowledge, critical thinking, innovative solutions for our clients.

Location:    Due to CDC's telework posture, work will be primarily performed in a remote environment for the foreseeable future, with periodic and/or monthly/quarterly in-person meetings, and in-person internal assessments of ID laboratory documents and records.  The primary location address is: 1600 Clifton Rd NE, Roybal Campus, Atlanta, GA 30329

• Conduct annual ID laboratory audits of each of approximately 25 CDC Atlanta ID laboratory branches for adherence to CLIA regulations and QMS to determine potential areas of vulnerabilities that may pose a risk to the agency.
• Support CDC ID laboratories through maintaining and improving internal consultation services (e.g., e-mail, Microsoft Form submission), providing actionable feedback to stakeholders (ID laboratory staff, ID laboratory leadership and OLSR/OLQ).
• Assist with the creation of tools and resources (e.g., procedures, forms, templates) for ID laboratory compliance and the Test Directory (client services menu) that support standardization throughout CDC ID laboratories.
• Maintain and improve the process for submission, review, and approval of test method validation studies to establish test performance characteristics (e.g., specificity, precision, reproducibility) for clinical and surveillance test systems.
• Work with task lead to maintain and improve communication processes between OLSR/OLQ, ID laboratory staff and ID laboratory leadership, towards improving overall quality of ID laboratory testing at CDC. The contractor shall develop solutions that improve communication and customer service to testing laboratories.
• Develop CLIA-related documents and processes, support external inspections, and develop CLIA-related training for laboratory staff.
• Create tools and resources for compliance to quality standards, and support laboratories with consultations.
• Conduct coordinated CLIA and quality audits for adherence to CLIA regulations and CDC quality standards, develop and support external reviews and findings, work with ID laboratories on corrective actions.
• Collaborate with laboratory management to implement corrective actions and continuous improvement initiatives based on audit findings and regulatory changes.
• Review data and evaluate for test specificity, precision, and reproducibility as well as other performance characteristics to confirm test is fit for purpose. Document review process and approvals of assay development and validation data.
• Make recommendations where physical ID laboratory processes, system and infrastructure requirements, quality management guidelines, and protocols could be updated to mitigate frequency of non-conforming events surrounding ID laboratory data.
• Maintain the CDC ID Test Directory (client services menu) housed on externally facing CDC servers, initiate test order updates, provide recommendations and solutions to improve the ID test order directory update process and recurring update cycle.
• Risk Assessment. Identify potential compliance risks and work with relevant departments to develop mitigation strategies.
• Contractor shall travel to CDC facilities for the purpose of conducting the 25 annual laboratory audits.
• Other duties as assigned

• Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • Bachelor's degree in a relevant field chemical, physical, biological or clinical laboratory science.
  • 4+ years experience in a diagnostic laboratory or other similar regulated environment performing or supervising high complexity microbiology with a minimum of 6 months in subspecialty of service.
  • Previous auditing experience preferred. At least 3-5 years of experience in a compliance or regulatory role within a clinical laboratory or healthcare setting, with a strong understanding of CLIA regulations.
  • ASCP, AMT, or AAB Board Certification preferred.

  Knowledge, Skills and Abilities:

  • Manage laboratory accreditations and certifications.
  • Able to understand and apply new regulations.
  • Experience with or knowledge of Quality Assurance procedures.
  • Must be attentive to detail and organized, especially related to documentation and record-keeping.
  • Familiarity with CLIA regulations and standards.
  • Ability and judgment to interact and communicate appropriately with other employees, clients, and management.
  • Excellent interpersonal, verbal, and written communication skills. Proven track record and experience in building and cultivating strong relationships.
  • Ability to organize data and generate reports.