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Remote L3 Support Engineer Jobs in San Ramon, CA

Runware

Developer Relations Engineer

San Francisco, CA · On-site +1

You'll represent Runware at in-person gatherings, lead workshops and demos, support developers as ... Benefits We're a remote-first collective, meeting in person twice a year to plan, brainstorm ...

General Motors

Senior Manager, Embodied AI

Sunnyvale, CA · On-site +1

$296K - $453K/yr

You will manage AI/ML Engineers, support their career growth, and guide the team's technical ... Remote/Hybrid: This role is categorized as fully remote or hybrid. Compensation: The compensation ...

Menlo

DevOps Engineer

San Francisco, CA · Remote

$54 - $74/hr

Support training infrastructure: self-service VM provisioning, RunPod burst capacity, Weights and ... On-premises networking experience (VLANs, BGP, L2/L3 fabrics, pfSense / Fortinet / Palo Alto ...

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All JobsL3 Support Engineer JobsRemote L3 Support Engineer JobsRemote L3 Support Engineer Jobs in San Ramon, CA

Remote L3 Support Engineer information

See San Ramon, CA salary details

$18

$44

$76

How much do remote l3 support engineer jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote l3 support engineer in San Ramon, CA is $44.56, according to ZipRecruiter salary data. Most workers in this role earn between $33.03 and $52.12 per hour, depending on experience, location, and employer.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are the main challenges faced by Remote L3 Support Engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a Remote L3 Support Engineer, and why are they important?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are Remote L3 Support Engineers?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.
What job categories do people searching Remote L3 Support Engineer jobs in San Ramon, CA look for? The top searched job categories for Remote L3 Support Engineer jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote L3 Support Engineer jobs? Cities near San Ramon, CA with the most Remote L3 Support Engineer job openings:
Remote L3 Support Engineer jobs near you
Smart Contract Engineer Remote (DeFi)

Smart Contract Engineer Remote (DeFi)

Turnblock.io

San Francisco, CA • Remote

$120K - $300K/yr

Full-time

Re-posted 16 days ago

Job description

We are looking for an exceptional Remote Smart Contract Engineer for one of our clients.
Our client is building an app that is the best place to save and spend your dollars. They combine high-yield savings with rewarded spending in a single, compounding balance that's easy to manage. Soon the app will let you pay your bills and put your financial life on autopilot. And through all of this — unlike every other fintech company — they don't skim from you.

As a Smart Contract Engineer you will:

  • Be integral to implementing novel economic systems built on top of Ethereum.
  • Work regularly with security auditors and external contributors to document and upgrade code.
  • Support and maintain an active test economy, as well as integrations with partner protocols.
  • Act as a primary contributor to the tech community, evaluating and implementing upgrade proposals.
  • Ensure smart contracts track state of the art by evaluating new DeFi protocols, EIPs, Layer 1 and Layer 2 mechanisms, etc.

We’re looking for you if:

  • You’re drawn to the hardest problems with the greatest potential impact.
  • You combine strong CS/Software Engineering fundamentals with a strong background in math and security.
  • You have knowledge of cryptography fundamentals and independent interest in economics.
  • You fail fast, prioritize tests, and you’re comfortable up and down the software stack.
100% remote role for any location USA or Europe.
If you think you fit the description please apply.