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Remote L3 Support Engineer Jobs in San Ramon, CA

GFiber

HR Application Engineer

Sunnyvale, CA · Remote

Role Description We are seeking an HR Application Engineer to own and evolve our Hire-to-Retire ... L2/L3 technical support and managing vendor SLAs. * Stakeholder Liaison: Act as the primary ...

Astrix Inc

AWS Cloud Engineer (Remote)

San Francisco, CA · On-site +1

$40 - $45/hr

Position: AWS Cloud Engineer - Python (Contract) Location: Remote (U.S.) Duration: 12-Month ... Support high-performance data processing pipelines and cloud-based applications. * Follow software ...

Lancesoft

Data Engineer (Remote)

San Francisco, CA · On-site +1

$40 - $41/hr

Lead Data Engineer -Data & AI, Supply Chain Fully Remote Rate: $40/hour About the Role Tech is ... This role will support the design, development, and delivery of enterprise data products and ...

Runware

Developer Relations Engineer

San Francisco, CA · On-site +1

You'll represent Runware at in-person gatherings, lead workshops and demos, support developers as ... Benefits We're a remote-first collective, meeting in person twice a year to plan, brainstorm ...

General Motors

Senior Manager, Embodied AI

Sunnyvale, CA · On-site +1

$296K - $453K/yr

You will manage AI/ML Engineers, support their career growth, and guide the team's technical ... Remote/Hybrid: This role is categorized as fully remote or hybrid. Compensation: The compensation ...

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All JobsL3 Support Engineer JobsRemote L3 Support Engineer JobsRemote L3 Support Engineer Jobs in San Ramon, CA

Remote L3 Support Engineer information

See San Ramon, CA salary details

$18

$44

$76

How much do remote l3 support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote l3 support engineer in San Ramon, CA is $44.56, according to ZipRecruiter salary data. Most workers in this role earn between $33.03 and $52.12 per hour, depending on experience, location, and employer.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.
What cities near San Ramon, CA are hiring for Remote L3 Support Engineer jobs? Cities near San Ramon, CA with the most Remote L3 Support Engineer job openings:
Remote L3 Support Engineer jobs near you

Staff Electrical Engineer - Water/Wastewater

Black & Veatch

Walnut Creek, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Black & Veatch rating

8.9

Company rating: 8.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

53rd of 443 rated engineering

Job description

We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients.

Company : Black & Veatch Corporation  

Req Id : 113944 

Opportunity Type : Staff 

Relocation eligible : Yes 

Full time/Part time : Full-Time  

Project Only Hire : No 

Visa Sponsorship Available: No 

Why Black and Veatch

Recognized by Glassdoor as a 2023 Top 100 place to work, Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day one.


At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use. #L

The Opportunity

In this role you will have the opportunity to:

  • Lead Electrical design for water/wastewater projects 
  • Provide technical guidance on client standards and expectations to engineering and technician staff in the regional design centers that are supporting project detailed design 
  • Serve as technical expert in electrical power distribution and miscellaneous plant electrical systems for client consultations 
  • Support business development related to enhanced Electrical services 
  • Build business relationships with clients to understand needs and drivers 


Additional Project Opportunities: 

  • Studies - Energy Optimization, Power System Coordination and Arc Flash Hazard Analysis, and Electrical Reliability Analysis 
  • Construction inspection and resolution of electrical construction issues 
  • Coordination with local electrical utilities on project technical needs 
  • Review of supplier submittals 
  • Act as a liaison between the local design team, client and remote design teams for Instrumentation and Control design  
  • Startup and testing of major electrical equipment  

Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.

Preferred Qualifications
    • Professional Engineer's license in CA or another US jurisdiction preferred
    • 5 years in electrical design, planning and construction services 
    • Consulting and Water/Wastewater experience preferred 
    • Experience in medium and low voltage power distribution equipment, including variable frequency drives and standby diesel generators  
    • Experience in a client-facing/business development role 
    • Power system analysis experience in SKM, ETAP, or other analysis software a plus
Minimum Qualifications

Requires a bachelor's degree in engineering from either a recognized accredited program in their home country or the country in which the professional is practicing or equivalent experience in Engineering work. Minimum of 5 years related work experience. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Holds an active engineering registration or licensure to support engineer of record (EOR) requirements for BV projects in applicable countries, and supports where necessary.

Certifications

PE License

Competencies
Salary Plan
REG: Registered Engineering
Job Grade
016

Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned. This job posting will remain open until a suitable candidate(s) has been identified.

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers and array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time and dependent sick time.

A variety of additional benefits are available to our professionals, including a company matched 401k plan, adoption reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of that success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

For our EEO Policy Statement, please click here. 

Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.

In accordance with local law, the following  compensation range is applicable for the job and  location associated with this requisition: $120,406.00 - $201,080.00 

What Black & Veatch employees say

Pay

Benefits

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About Black & Veatch

Sourced by ZipRecruiter

Company: Black & Veatch Family of Companies Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Industry

Civil engineering construction

Company size

10,000+ Employees

Headquarters location

Overland Park, KS, US

Year founded

1915

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