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Remote L3 Support Engineer Jobs in Lewiston, ME (NOW HIRING)

Senior Project Engineer

Auburn, ME · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Senior Project Engineer

Westbrook, ME · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...

Senior Operational Engineer

Portland, ME · Remote

$106K - $146K/yr

... remote teams. * Experience managing and supporting AWS environments and cloud infrastructure ... Experience with DevOps practices and tools such as Terraform, Jenkins, Bitbucket, Ansible, and CI ...

Senior Operational Engineer

Portland, ME · Remote

$106K - $146K/yr

... remote teams. * Experience managing and supporting AWS environments and cloud infrastructure ... Experience with DevOps practices and tools such as Terraform, Jenkins, Bitbucket, Ansible, and CI ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Showing results 21-40

Remote L3 Support Engineer information

See Lewiston, ME salary details

$17

$41

$71

How much do remote l3 support engineer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote l3 support engineer in Lewiston, ME is $41.73, according to ZipRecruiter salary data. Most workers in this role earn between $30.96 and $48.80 per hour, depending on experience, location, and employer.

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What cities near Lewiston, ME are hiring for Remote L3 Support Engineer jobs?

Cities near Lewiston, ME with the most Remote L3 Support Engineer job openings:

Senior Project Engineer

Auburn, ME • Remote


ABB
Technology, Communication and Media • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

155th of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Recommended by students


$101K - $132K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Senior Engineering Manager

__

In this role, you will act as a design authority for an engineering discipline with medium complexity. You will complete assignments on multiple projects of moderate size or portions of major projects in a cost-effective manner and in accordance with contract specifications, quality standards, safety requirements, and cybersecurity policies and standards.

The work model for this role is: Remote {#LI-Remote}

This role is contributing to the Electrification division in the United States.

You will be mainly accountable for:

  • Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power automation systems.

  • Be a support function for Field service engineer during project commissioning.

  • Configure, test, and troubleshoot PLC/HMI, Relays and other control systems

  • Conduct & Support site acceptance tests (SAT), factory witness tests (FWT), and FAT support with customers to ensure compliance with project specifications.


Our team dynamics
You will join a talented and high performing team, where you will be able to thrive.

Qualifications

  • Bachelor's degree in electrical engineering, Automation, or related field (or equivalent work experience).

  • 7-10+ years of experience in field service engineering, with a focus on datacenter power systems, paralleling switchgear, and automation/PLC systems.

  • Strong knowledge of power distribution systems, protection & control, and critical power applications.

  • Proven hands-on experience with commissioning and troubleshooting PLC/HMI, Relays, and control systems.

  • Familiarity with UL standards (UL1558, UL508A) and power system testing practices.

  • Excellent problem-solving, analytical, and communication skills.

  • Ability to lead and mentor junior engineers in high-pressure situations.

  • Comfortable with up to 50% travel (domestic and international).

Preferred Skills

  • Experience with SCADA integration in data centers and power systems.

  • Familiarity with IEC 61850, Modbus, DNP3 communication protocols.

  • Hands-on knowledge of generator controls and protection relays.

  • Experience in customer-facing roles with strong presentation and negotiation skills.

More about us

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to www.myBenefitsABB.comand click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is eligible for a short-term incentive plan/annual bonus.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

ABB Group logo

About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US


What ABB Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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