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Remote L3 Support Engineer Jobs in Lanham, MD (NOW HIRING)

System One

Saviynt Support Engineer

Vienna, VA · Remote

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

System One

Saviynt Support Engineer

Vienna, VA · Remote

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

System One

Saviynt Support Engineer

Vienna, VA · Remote

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

System One

Saviynt Support Engineer

Vienna, VA · Remote

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

System One

Saviynt Support Engineer

Vienna, VA · Remote

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

System One

Saviynt Support Engineer

Vienna, VA · Remote

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

System One

Saviynt Support Engineer

Vienna, VA · Remote

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

System One

Saviynt Support Engineer

Vienna, VA · Remote

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

System One

Saviynt Support Engineer

Vienna, VA · Remote

Hybrid - onsite and remote Responsibilities * Resolve incident tickets related to identity ... Support Identity Management and Governance services with 5-10 years of specialized experience.

SAIC

Network Engineer Level 5

Arlington, VA · Remote

$160K - $200K/yr

TS/SCI Potential for Remote Work: ORA_HYBRID Description SAIC is seeking a seasoned Network ... Operations & Troubleshooting: Provide Tier 3/4 escalation support, conducting deep-packet ...

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Remote L3 Support Engineer information

See Lanham, MD salary details

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$39

$68

How much do remote l3 support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote l3 support engineer in Lanham, MD is $39.90, according to ZipRecruiter salary data. Most workers in this role earn between $29.62 and $46.68 per hour, depending on experience, location, and employer.

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are popular job titles related to Remote L3 Support Engineer jobs in Lanham, MD?

For Remote L3 Support Engineer jobs in Lanham, MD, the most frequently searched job titles are:

What job categories do people searching Remote L3 Support Engineer jobs in Lanham, MD look for?

The top searched job categories for Remote L3 Support Engineer jobs in Lanham, MD are:

What cities near Lanham, MD are hiring for Remote L3 Support Engineer jobs?

Cities near Lanham, MD with the most Remote L3 Support Engineer job openings:

Remote L3 Support Engineer jobs near you
Infographic showing various Remote L3 Support Engineer job openings in Lanham, MD as of August 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $82,999 per year, or $39.9 per hour.

Remote CRM Application Support Engineer

Veredus - DC

Washington, DC • Remote

$55/hr

Full-time

Re-posted 3 days ago

Job description

Company Description


Non-Profit

Remote CRM Application Support Engineer

Remote - 1st week at client site then remote - can be full time or part time

Duration: 2-3 months 

$55/hr 

Our client is transitioning from Eloqua to ExactTarget (email marketing systems). They need someone that can build custom code and queries to build out their ExactTarget system. This person would work with marketing team to use their knowledge of SQL and AMPscript in the building of queries, programs, filters, scripts, triggered sends, etc. in Salesforce Marketing Cloud.


Requirements: 

- AMPScript experience

- SQL, HTML, CSS, JavaScript, Adobe Suite

- In-depth knowledge of ExactTarget email system

- *If you don't have AMPScript, will consider other scripting experience that can do this. Other possible tools: Constant Contact, MailChimp, Microsoft Dynamics, Salesforce, etc. 



Additional Information

Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed. 

We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service. 

We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on. 

For more information visit www.vereduscorp.com or www.hays-us.com

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