ZipRecruiter

Log In

2

Remote Knowledge Management Jobs in Wheaton, IL (NOW HIRING)

Pryon

Solutions Architect

Chicago, IL · Remote

$160K - $180K/yr

Now we're building an industry-leading knowledge management and Retrieval-Augmented Generation (RAG ... Remote first organization - 100% Company paid Health/Dental/Vision benefits for you and your ...

Pryon

Solutions Architect

Chicago, IL · Remote

$160K - $180K/yr

Now we're building an industry-leading knowledge management and Retrieval-Augmented Generation (RAG ... Benefits for Full Time Employees: - Remote first organization - 100% Company paid Health/Dental ...

Cayuse Holdings

AI Engineer

Chicago, IL · On-site +1

$58 - $60/hr

Hybrid - Chicago, IL (4 days onsite/1 day remote) Job Type: Independent Contract (Contractor / Non ... Identify opportunities to improve service delivery, automation, knowledge management, and user ...

Cayuse Holdings

AI Engineer

Chicago, IL · On-site +1

$58 - $60/hr

Hybrid - Chicago, IL (4 days onsite/1 day remote) Job Type: Independent Contract (Contractor / Non ... Identify opportunities to improve service delivery, automation, knowledge management, and user ...

Mercor

Legal Tech Specialist - AI Trainer

Chicago, IL · On-site +1

$1.7K - $2.1K/wk

Remote Role Responsibilities * Build a realistic digital workspace centered on the Drive folders ... Knowledge of contract lifecycle management and matter management. * Familiarity with legal intake ...

JLL

BI Analyst / Ingenious SME

Chicago, IL · Remote

... Knowledge Management * Maintain playbooks and standard operating procedures for data collection ... Remote -Chicago, IL, Denver, CO, Idaho Falls, ID, St. Louis, MO If this resonates with you, we ...

Anomalix

Remote Consulting Engineer

Chicago, IL · On-site +1

Our Advisory, Implementation, and Managed Services simplify security, compliance and business ... knowledge. This job involves a range of tasks, including coordinating teams, preparing ...

next page

Showing results 1-20

All JobsKnowledge Management JobsRemote Knowledge Management JobsRemote Knowledge Management Jobs in Wheaton, IL

Remote Knowledge Management information

See Wheaton, IL salary details

$27.1K

$59.4K

$111.6K

How much do remote knowledge management jobs pay per year?

As of Jul 18, 2026, the average yearly pay for remote knowledge management in Wheaton, IL is $59,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,400.00 and $81,200.00 per year, depending on experience, location, and employer.

What is a Remote Knowledge Management job?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Knowledge Management position, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What does a typical day look like for someone working in a remote knowledge management role?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What job categories do people searching Remote Knowledge Management jobs in Wheaton, IL look for? The top searched job categories for Remote Knowledge Management jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Remote Knowledge Management jobs? Cities near Wheaton, IL with the most Remote Knowledge Management job openings:
Remote Knowledge Management jobs near you
Manager, People Solutions & Knowledge

Manager, People Solutions & Knowledge

Uber Technologies, Inc.

Chicago, IL • On-site, Remote

Full-time

Retirement

Posted 29 days ago

Job description

About the Role

The People Solutions & Knowledge team drives a scalable, knowledge-first employee experience by optimizing how employees interact with HR services through ServiceNow and AI-enabled self-service. The team leads global initiatives across service design, knowledge strategy, and platform governance to simplify support, improve resolution times, and enable seamless digital experiences. In this role, the candidate will shape how employees access and experience People services at scale, directly influencing efficiency, consistency, and overall employee satisfaction.

What You'll Do

  • Define and execute the strategy for how the People team leverages ServiceNow to deliver a scalable, knowledge-driven employee support experience, including service catalog and workflow design.
  • Establish and govern global knowledge standards to improve searchability, AI readiness, and self-service resolution.
  • Partner cross-functionally with HR, IT, and platform teams to align People Operations processes with system capabilities, ensuring seamless service delivery and adoption.
  • Drive AI-enabled initiatives such as virtual agent, automated triage, and guided workflows to enhance the digital employee experience and reduce manual support.
  • Oversee platform governance including access controls, role design, and audit readiness to ensure compliance, consistency, and operational integrity.

Basic Qualifications

  • 5+ years in People Operations, HR Technology, or Service Management.
  • Proven experience managing ServiceNow (HRSD) or similar system, from a functional perspective.
  • 3+ years experience leading people


Preferred Qualifications

  • Ability to manage a roadmap and influence stakeholders across HR and IT.
  • Comfortable interpreting complex dashboards to drive operational changes.
  • Prior experience managing content and optimizing for high case deflection
~~ ~~

Ready to Ride?


This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.


You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.


Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.


Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For Chicago, IL-based roles: The base salary range for this role is USD $123,000 per year - USD $137,000 per year.


For New York City, NY-based roles: The base salary range for this role is USD $137,000 per year - USD $152,000 per year.


For San Francisco, CA-based roles: The base salary range for this role is USD $137,000 per year - USD $152,000 per year.


For Sunnyvale, CA-based roles: The base salary range for this role is USD $137,000 per year - USD $152,000 per year.


For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Apply