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Remote Knowledge Base Writer Jobs in Washington, DC

IQUASAR LLC

Senior Proposal Writer

Washington, DC · Remote

$80K - $100K/yr

Senior Proposal Writer ● Position Type: Full-Time Remote ● L ocation : Washington, DC Duties ... Collaboration and Knowledge Development * Partner closely with the Business Development, Sales, and ...

VivSoft Technologies

Business Analyst

Herndon, VA · Remote

$70K - $85K/yr

Remote, USA Clearance: Public Trust Type: Full-time, W2 About VivSoft: VivSoft is a mission-driven ... Experience creating and maintaining end user documentation and knowledge base articles.

VivSoft Technologies LLC

Business Analyst

Herndon, VA · On-site +1

$70K - $85K/yr

Remote, USA Clearance: Public Trust Type: Full-time, W2 About VivSoft: VivSoft is a mission-driven ... Experience creating and maintaining end user documentation and knowledge base articles.

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Remote Knowledge Base Writer information

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$13

$27

$48

How much do remote knowledge base writer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote knowledge base writer in Washington, DC is $27.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $31.59 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
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Remote Knowledge Base Writer jobs near you

Technical Writer - SharePoint Admin

System One

Vienna, VA • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Technical Writer SharePoint Skills and some Development skills

Vienna, VA OR Winchester, VA OR Pensacola, FL Hybrid - 3 days onsite, 2 days remote

Rate is Negotiable

We are seeking a highly skilled Technical Writer with 5+ years of experience who brings a strong blend of technical documentation expertise, SharePoint administration, and development capability.

This role is responsible for creating, managing, and enhancing technical documentation while designing and maintaining SharePoint-based knowledge management solutions.

The contractor will partner with technical and business teams to deliver clear, user-friendly, and scalable documentation that supports enterprise systems and initiatives.

Responsibilities

· Develop, write, and maintain technical documentation including user guides, admin guides, and SOPs

· Translate complex technical concepts into clear, concise, and user-friendly content

· Design and maintain SharePoint sites, libraries, navigation, and metadata structures

· Build and enhance SharePoint solutions using lists, libraries, web parts, and workflows

· Manage document lifecycle processes including version control, governance, and archival

· Develop and enforce documentation standards, templates, and style guidelines

· Collaborate with business and technical SMEs to gather requirements and validate content

· Participate in Agile/SDLC processes to ensure documentation aligns with project delivery

· Create diagrams, workflows, and visuals to enhance content usability

· Identify opportunities to improve documentation processes and leverage Microsoft 365 tools including Copilot

Qualifications

· Bachelor’s degree in Technical Writing, Communications, Information Systems, or related field

· 5+ years of experience in technical writing or documentation development

· Experience supporting enterprise systems, applications, or technical teams

· Strong communication and stakeholder engagement skills

· Ability to translate complex technical information into clear, actionable documentation

· Strong attention to detail and commitment to quality

· Ability to manage multiple priorities and work independently

Desired Skills

· Strong expertise in SharePoint administration (site design, libraries, governance)

· Experience with SharePoint development (pages, lists, workflows, integrations)

· Proficiency in Microsoft 365 tools (Word, Excel, PowerPoint, Teams)

· Familiarity with Agile or SDLC methodologies

· Experience with diagramming tools such as Visio

· Knowledge of information architecture and content design principles

· Experience using AI tools (e.g., Copilot) to improve documentation efficiency

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1 #LI-CB3 Ref: #851-Rockville-S1