ZipRecruiter

Log In

2

Remote Knowledge Base Writer Jobs in Minneapolis, MN

Centstone

Service Desk Support Analyst

Minneapolis, MN · Remote

$21 - $28.75/hr

Minnesota (Remote) Employment Type: Contract Schedule: Standard Business Hours (Occasional On-Site ... Maintain accurate documentation, contribute to knowledge base articles, and recommend process ...

micro1 AI

Medical Writing Manager

Minneapolis, MN · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

micro1 AI

Medical Writing Manager

Saint Paul, MN · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

next page

Showing results 1-20

All JobsKnowledge Base Writer JobsRemote Knowledge Base Writer JobsRemote Knowledge Base Writer Jobs in Minneapolis, MN

Remote Knowledge Base Writer information

See Minneapolis, MN salary details

$12

$25

$44

How much do remote knowledge base writer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote knowledge base writer in Minneapolis, MN is $25.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $29.09 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What are popular job titles related to Remote Knowledge Base Writer jobs in Minneapolis, MN?

For Remote Knowledge Base Writer jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Writer jobs in Minneapolis, MN look for?

The top searched job categories for Remote Knowledge Base Writer jobs in Minneapolis, MN are:

What cities near Minneapolis, MN are hiring for Remote Knowledge Base Writer jobs?

Cities near Minneapolis, MN with the most Remote Knowledge Base Writer job openings:

Remote Knowledge Base Writer jobs near you
Infographic showing various Remote Knowledge Base Writer job openings in Minneapolis, MN as of June 2026, with employment types broken down into 91% Full Time, and 9% Temporary. Highlights an 100% Remote job distribution, with an average salary of $52,732 per year, or $25.4 per hour.

Content Analyst II

Three Point Solutions

Saint Paul, MN • Remote

Contractor

Posted 4 days ago

Job description

Job Title: Content Analyst II

Client: Heavy Machine Manufacturing Company
Location: St. Paul, MN 55114
Duration: 2 Years – Possible Extension
Shift: 1st Shift | Monday–Friday | 8:00 AM–4:30 PM
Overtime: Minimal

Description:

Job Overview

The Intelligent Solutions Group is seeking a Technical Content Specialist to develop, maintain, and optimize customer-facing technical documentation and educational content for drone scouting, software, hardware, and precision agriculture solutions.

This role will work closely with Product Management, Engineering, Marketing, and Customer Support to create clear, accurate, and user-friendly content that improves customer experience and product adoption.

Key Responsibilities

  • Develop, write, edit, and maintain: User Guides, Installation Guides, Training Manuals, Knowledge Base Articles, FAQs, Troubleshooting Guides, Release Notes, Product Support Documentation
  • Create launch-ready documentation and onboarding materials for new products, software updates, and feature releases.
  • Translate complex technical concepts into clear, concise, customer-friendly content.
  • Develop educational materials to improve product adoption and customer success.
  • Maintain documentation based on product improvements, customer feedback, software releases, and business requirements.
  • Build self-service support resources to reduce support inquiries and improve issue resolution.
  • Support adoption of PixelScout, FieldAgent, drone scouting, software, and hardware solutions.
  • Collaborate with Product Management, Engineering, Marketing, and Customer Support teams.
  • Participate in product demonstrations and create supporting instructional content.
  • Ensure documentation meets company standards, branding guidelines, and quality expectations.
  • Manage multiple documentation projects while meeting deadlines.
  • Review existing documentation and identify opportunities for improvement.
  • Support additional technical writing and content development projects as needed.

Required Qualifications

  • Bachelor's degree in Engineering, Marketing, Business, Management, or related field preferred.
  • Candidates without a degree may be considered with 5+ years of directly related experience.
  • 3+ years of experience in: Technical Writing, Technical Documentation, Content Development, Customer Education, Related fields
  • Strong technical writing and content development skills.
  • Experience creating user guides, training materials, FAQs, knowledge bases, troubleshooting documentation, and customer support content.
  • Ability to simplify complex technical information for customers.
  • Excellent writing, editing, proofreading, and organizational skills.
  • Strong project management and ability to manage multiple priorities.
  • Experience maintaining documentation in a fast-paced product development environment.
  • Strong cross-functional communication and collaboration skills.

Preferred Qualifications

  • Experience in: Precision Agriculture, Ag-Tech, Drones, Remote Sensing, Geospatial Technology, Related industries
  • Experience supporting product launches, software releases, and feature rollouts.
  • Knowledge of customer onboarding and support processes.
  • Experience developing self-service support resources.
  • Experience creating: Video Tutorials, Multimedia Documentation, E-learning Content, Interactive Training Materials
  • Experience improving customer education and documentation processes.

Required Skills

  • Technical Writing
  • Technical Documentation
  • Content Development
  • User Guide Creation
  • Knowledge Base Management
  • Training Material Development
  • FAQ & Troubleshooting Documentation
  • Customer Education
  • Product Documentation
  • Content Management
  • Documentation Maintenance
  • Cross-functional Collaboration
  • Product Support
  • Project Management
  • Written Communication
  • Editing & Proofreading
  • Content Organization
  • Attention to Detail
  • Problem Solving
  • Microsoft Office Suite

#ZR

Company Description

As a leading contract, contract-to-hire and professional placement firm, Three Point Solution understands the importance of aligning our client with the right resource at the right time. We are committed to the highest caliber of service that will benefit our clients, candidates and employees. Unlike large, corporate style recruiting firms, we commit to individualized attention that uniquely positions us to bridge the communication gap between recruiter, employer and candidate. Our goal is to cultivate and maintain true partnerships with our clients and candidates.