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Remote Knowledge Base Writer Jobs in Austin, MN (NOW HIRING)

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Remote Knowledge Base Writer information

See Austin, MN salary details

$11

$23

$41

How much do remote knowledge base writer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote knowledge base writer in Austin, MN is $23.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $27.16 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What job categories do people searching Remote Knowledge Base Writer jobs in Austin, MN look for?

The top searched job categories for Remote Knowledge Base Writer jobs in Austin, MN are:

What cities near Austin, MN are hiring for Remote Knowledge Base Writer jobs?

Cities near Austin, MN with the most Remote Knowledge Base Writer job openings:

Remote Knowledge Base Writer jobs near you
Infographic showing various Remote Knowledge Base Writer job openings in Austin, MN as of August 2026, with employment types broken down into 72% Full Time, and 28% Temporary. Highlights an 100% Remote job distribution, with an average salary of $49,192 per year, or $23.6 per hour.

Remote Insurance Account Executive (Sales) Base Salary + Commission

Dieter Insurance Group - Allstate Exclusive Agency

Austin, MN • Remote

$60K - $150K/yr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

Allstate Exclusive Agency


Are you goal-driven, motivated by unlimited earning potential, and confident connecting with customers?


Were looking for competitive, coachable sales professionals who want to increase their income and build a long-term career in insurance. This fully remote W2 position includes provided leads, paid training, coaching, and team supportallowing you to focus on helping customers, closing sales, and reaching your goals.


An active Property & Casualty license is preferred but not required. We can help qualified candidates obtain their license.



What We Offer

  • Base salary plus unlimited commission and bonuses
  • On-target earnings of $75,000+
  • Top performers can earn $150,000+
  • Paid training and mentorship
  • Health insurance
  • Paid time off
  • Retirement plan
  • MondayFriday schedule with evenings off
  • Career growth opportunities
  • Quality leads and live transfers

Who Were Looking For

  • Motivated, goal-oriented, and dependable
  • Coachable and eager to improve
  • Comfortable making a high volume of calls
  • Strong verbal and written communication skills
  • Customer-focused with an interest in sales
  • Able to work successfully in a remote team environment
  • High school diploma or equivalent


Hiring Process

  1. Quick phone interview
  2. Virtual interview
  3. Final interview


Our hiring process typically takes approximately one week.


Candidates must currently live in one of the following states: Iowa, Wisconsin, Indiana, Nebraska, Kansas, Texas, Florida, Tennessee, Georgia, Arizona, North Carolina, Missouri, or South Dakota.




Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Retirement Plan

Evenings Off


Responsibilities

What a Typical Day Looks Like

  • Make outbound calls to provided leads
  • Accept live transfers from prospects ready to discuss coverage
  • Follow up consistently with potential customers
  • Educate customers on the importance of proper insurance protection
  • Use real-life claim examples to explain coverage
  • Participate in daily sales training, practice, and coaching
  • Continue learning and developing your skills with the team
  • Help protect customers from everyday risks

Requirements
  • Educational Background: High School Diploma or equivalent is required.
  • Communication Abilities: Strong verbal and written communication skills to interact effectively with clients.
  • Sales Acumen: A keen interest in developing skills in sales and client relationship building.
  • Motivation: A self-starter with a positive attitude and the initiative to meet and exceed targets.
  • Customer Service: Ability to understand and address client needs effectively.
  • Adaptability: Willingness to learn about various insurance products and services offered by the company.
  • Team Participation: Ability to work collaboratively within a team-focused environment.

Please note -This is a position that requires an insurance license

Dont you have one? No problem- we can help you get one!

So, what are you waiting for?!?!

Hit the apply button and let's talk.