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Remote Knowledge Base Writer Jobs in West Virginia

Hagerty

Researcher and Catalog Writer

Charleston, WV · On-site +1

Provide knowledge of assigned consignments to the Administration, PR, Marketing, and Client ... S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters ...

Motorola

$55K - $65K/yr

Target Base Salary Range: $55,000 - $65,000 USD Consistent with Motorola Solutions values and ... Pay within this range varies and depends on job-related knowledge, skills, and experience. The ...

Experian

Update corporate knowledge base with new client information and workflow. * Identify new use cases ... Remote

Coalition, Inc.

Principal Total Rewards Specialist

WV · On-site +1

$183K/yr

Build and maintain SOPs, templates, knowledge base content, recurring audits, and operational ... Strong written communication skills, with the ability to create clear employee-facing resources ...

Experian

$70K - $96K/yr

... written proposals, and negotiating annual and individual pricing contracts and agreements. You will ... You will grasp concepts quickly and share your knowledge of the industry and how data, software ...

Experian

You can effortlessly share your knowledge of the industry and how your customer is using data ... You will have a base salary (as listed) plus uncapped commissions Qualifications * 5+ years of ...

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Remote Knowledge Base Writer information

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are popular job titles related to Remote Knowledge Base Writer jobs in West Virginia? For Remote Knowledge Base Writer jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in West Virginia look for? The top searched job categories for Remote Knowledge Base Writer jobs in West Virginia are:
What cities in West Virginia are hiring for Remote Knowledge Base Writer jobs? Cities in West Virginia with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you

Researcher and Catalog Writer

Hagerty

Charleston, WV • On-site, Remote

Full-time

Posted 21 days ago

Hagerty rating

8.0

Company rating: 8.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

164th of 303 rated insurance

Job description

Say hello to Hagerty

Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do, and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We're proud to be the world's largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world's largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We're committed to Never Stop Driving. Ready to get in the driver's seat? Join us!

As a Broad Arrow Auctions Researcher and Catalog Writer, you'll research, catalog, and write about high-quality collector cars we offer for sale via Broad Arrow live and online auctions as well as Broad Arrow Private Sales. The ideal candidate for this position has strong writing ability, strong knowledge about and passion for collector cars, and is motivated by in-depth research and interacting with marque experts

What you'll do

  • Catalog, research, and write descriptions of motor cars on consignment
  • Work with clients and Car Specialists to ensure well-written, accurate descriptions
  • Update the vehicle database for each consignment written
  • Assist with the cataloging of private collections when necessary
  • Provide knowledge of assigned consignments to the Administration, PR, Marketing, and Client Services departments when needed
  • Working on-site at live auctions in the United States and abroad as assigned
  • Other activities as assigned by manager

This might describe you

  • Applicants should hold a Bachelor's degree or equivalent, preferably in liberal arts with a major in History, Literature, or a related field. Equivalent experience will also be considered.
  • Strong knowledge of collector cars (beyond interest or hobby)
  • Skilled writer, with strong ability to also proofread descriptions written by peers
  • Excellent written and verbal communication skills
  • Ability to deliver under time pressure and deadlines
  • High level of integrity and work ethic, positive attitude with strong orientation for teamwork and collaboration
  • Strong experience in writing vehicle descriptions

Other things to note

  • This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week.
  • Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.comfor compensation, comprehensive benefits and the perks that set us apart.

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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