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Remote Knowledge Base Administrator Jobs in Iowa

(Remote) Professional Services Trainer

Nevada, IA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Facilitate role-based training programs for end users, administrators, supervisors, and system ... Lead train-the-trainer sessions to prepare customer resources to support ongoing knowledge transfer ...

(Remote) Professional Services Trainer

Nevada, IA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Facilitate role-based training programs for end users, administrators, supervisors, and system ... Lead train-the-trainer sessions to prepare customer resources to support ongoing knowledge transfer ...

Senior Retirement Plan Director

Nevada, IA · On-site +1

$150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain knowledge of industry related trends/topics and maintain proficiencies in delivering value ... We expect the base salary for this position to be $150,000 per year. #LI-Remote Experience our ...

Hybrid LTC Internal Wholesaler

Nevada, IA · On-site +1

$110K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote, home based opportunity. The position offers a sales based incentive with base ... We are committed to fair recruitment, retention, advancement and compensation, and we administer ...

WI Commercial Searcher (Remote)

Nevada, IA · On-site +1

$23.37 - $31.15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Has broad geographic knowledge of state practices and requirements. Essential Functions * Performs ... the base pay range for this position at the time of posting. Pay is based on a number of factors ...

Showing results 21-40

Remote Knowledge Base Administrator information

How does a remote knowledge base administrator typically collaborate with other teams to keep information accurate and up-to-date?

A Remote Knowledge Base Administrator works closely with subject matter experts, customer support, and product teams to gather the latest information and ensure documentation reflects current processes and features. Collaboration usually happens through scheduled virtual meetings, shared project management tools, and regular communication channels like Slack or email. The administrator must proactively seek updates, clarify uncertainties, and coordinate review cycles to maintain the knowledge base’s accuracy. Building strong relationships with key stakeholders is essential for staying informed about changes and quickly updating resources when needed.

What is the difference between Remote Knowledge Base Administrator vs Remote Technical Support Specialist?

AspectRemote Knowledge Base AdministratorRemote Technical Support Specialist
CredentialsKnowledge management certifications, IT or technical backgroundTechnical certifications, customer service skills
Work EnvironmentCreates and maintains knowledge bases, collaborates with support teamsProvides direct technical support to customers remotely
Industry UsageUsed across IT, software, and tech companies for documentationCommon in tech, telecom, and software industries for troubleshooting

The Remote Knowledge Base Administrator focuses on developing and managing knowledge repositories to improve support efficiency, while the Remote Technical Support Specialist directly assists customers with technical issues. Both roles require technical knowledge, but their primary functions differ: one manages information, the other provides support.

What are the key skills and qualifications needed to thrive as a remote knowledge base administrator?

To thrive as a Remote Knowledge Base Administrator, you need strong content management, technical writing, and information organization skills, typically supported by experience with documentation best practices and relevant educational background. Familiarity with knowledge management systems (such as Zendesk, Confluence, or SharePoint), basic HTML/CSS, and sometimes certifications in knowledge-centered support (KCS) are common requirements. Outstanding attention to detail, proactive communication, and the ability to collaborate remotely make candidates stand out. These skills and qualities ensure the creation, maintenance, and accuracy of resources that empower teams and customers to find reliable information efficiently.

What is a remote knowledge base administrator?

A Remote Knowledge Base Administrator is a professional responsible for creating, organizing, updating, and maintaining digital repositories of information, such as FAQs, help articles, and documentation, to support users and employees. Working remotely, they ensure that the knowledge base is accurate, searchable, and user-friendly, often collaborating with subject matter experts and technical teams. Their goal is to make information easily accessible, reduce support requests, and improve overall user experience. They may use specialized software tools for content management, analytics, and workflow automation.

What cities in Iowa are hiring for Remote Knowledge Base Administrator jobs?

Cities in Iowa with the most Remote Knowledge Base Administrator job openings:

International Tax Senior Associate - Remote Eligible

Eide Bailly LLP

Des Moines, IA • Remote

$80K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Eide Bailly rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 22 rated bookkeepers and accountants


Job description

Location: All locations in the United States

Work Arrangement: Remote, Hybrid, or In-office 

Typical Day in the Life

A typical day as an International Tax Senior Associate might include the following:

  • Serving clients on a variety of international tax planning and compliance matters.
  • Preparing or reviewing international components of complex tax returns.
  • Assisting in building an awareness of international tax issues and opportunities to provide additional services to existing clients.
  • Performing international tax modeling projects for clients, including building complicated organization charts and creating PowerPoint/memo deliverables.
  • Performing research activities as international tax issues and opportunities arise, including writing memos on such research.
  • Communicating with clients, the IRS and other business professionals as needed.
  • Coordinating various activities to meet client needs within a specified timeframe.
  • Assisting with training/mentoring employees in the international tax department.
  • Taking an active role in the management of client compliance and consulting projects and assisting the managers with client management tasks such as project onboarding, project management, and project billing. 
  • Understanding and applying work procedures and effectively tailoring plans as necessary.
  • Maintaining awareness of international tax trends and issues and applying that knowledge to client issues and solutions.

Who You Are

  • You have a Bachelor's Degree in Accounting; Master's Degree, JD or LLM in Taxation preferred.
  • You have 2+ years of experience in tax compliance. Experience with a public accounting firm is preferred; experience in international tax is preferred but not required.
  • You have a valid Certified Public Accounting (CPA) license or Enrolled Agent (EA) license preferred.
  • You have basic knowledge of individual and corporate Federal tax principles.
  • You possess basic knowledge of State and Local tax principles.
  • You must have a passion for learning international tax.
  • You can communicate clearly in writing and verbally.
  • You are a multi-tasker and meet deadlines by setting priorities with work projects.
  • You are able to establish and maintain effective working relationships with co-workers and clients.
  • You are proficient with computers, Microsoft Office (Word and Excel) and using various software packages.

Must be authorized to work in the United States now or in the future without visa sponsorship.

Making an Impact Together

People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly.

Compensation: $80,000 - $115,000

Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity.

Benefits

Beyond base compensation, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.

Next Steps

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us on Facebook, Twitter, Instagram, LinkedIn or our About Us page.

Eide Bailly is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws

#LI-MB1

#LI-REMOTE

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME

What Eide Bailly employees say

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About Eide Bailly

Sourced by ZipRecruiter

Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest and western United States, and offer our staff and Partners the opportunity to serve a variety of industries. Founded in 1917, our culture is the foundation of who we are, and we pride ourselves on supporting our employees to help them achieve their goals and pursue their interests both in the office and at home. At Eide Bailly we are passionate about the clients we serve, the work we do, and most importantly, having fun while we do it!

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1917