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Remote Key Performance Indicators Jobs in Orlando, FL

Citrix Sales Director

Lake Mary, FL · On-site +1

$191K - $306K/yr

Monitor and analyze key performance indicators, including pipeline health, conversion rates, deal ... Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

... key performance indicators, value realization, and adoption metrics * Orchestrating cross ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Proactively manages access scorecards including user quality, productivity and team performance compared to Key Performance indicators and Service Level Agreements. This is a remote role with minimal ...

Remote Structural Designer

Orlando, FL · On-site +1

$75K - $95K/yr

Indicators: clear and energizing performance requirements, relevant work measures, differentiated ... Key Characteristics of the Ideal Structural Designer I Called - A strong sense of knowing who you ...

Remote Structural Designer

Orlando, FL · On-site +1

$75K - $95K/yr

Indicators: clear and energizing performance requirements, relevant work measures, differentiated ... Key Characteristics of the Ideal Structural Designer I Called - A strong sense of knowing who you ...

Indicators: clear and energizing performance requirements, relevant work measures, differentiated ... Key Characteristics of the Ideal Structural Designer I Called - A strong sense of knowing who you ...

Director of Operations

Clermont, FL · On-site +1

$140K - $180K/yr

Establish, track, and analyze key performance indicators (KPIs) to measure operational and team performance across all three functions * Ensure operational compliance with HIPAA and carrier and ...

Monitor and analyze key performance indicators (KPIs) to identify trends, address volume challenges, and drive measurable process improvements. Data-Driven Strategy: Leverage analytics to provide ...

Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD ... Performance bonuses * 401(k) with matching contribution * Employee Stock Ownership Plan

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Remote Key Performance Indicators information

See Orlando, FL salary details

$146.1K

$156.8K

How much do remote key performance indicators jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote key performance indicators in Orlando, FL is $156,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $155,900.00 and $155,900.00 per year, depending on experience, location, and employer.

What are remote key performance indicators?

Remote Key Performance Indicators (KPIs) are specific metrics used to evaluate the performance and productivity of employees or teams working remotely. These KPIs help organizations monitor progress, set goals, and ensure accountability outside of a traditional office environment. Common remote KPIs may include project completion rates, response times, quality of work, communication efficiency, and adherence to deadlines. By tracking these indicators, employers can maintain high performance standards and support remote workers effectively.

How do professionals in remote key performance indicators roles collaborate with distributed teams to ensure accurate data collection and reporting?

In Remote Key Performance Indicators (KPI) roles, collaboration is largely virtual, relying on clear communication and shared digital platforms. Team members often use project management tools, video meetings, and cloud-based dashboards to gather, validate, and share performance data. Regular check-ins and transparent documentation are crucial for addressing discrepancies and ensuring everyone is aligned on KPI definitions and tracking methods. Building strong relationships with cross-functional remote colleagues helps ensure data accuracy and timely reporting, making proactive communication skills essential for success.

What are the key skills and qualifications needed to thrive as a remote key performance indicators analyst, and why are they important?

To thrive as a Remote KPI Analyst, you need strong analytical skills, proficiency in data interpretation, and a background in business, statistics, or a related field. Expertise with data visualization tools (like Tableau or Power BI), spreadsheets, and experience with analytics platforms or certifications (such as Google Analytics) are typically required. Exceptional attention to detail, problem-solving abilities, and clear communication help analysts present insights effectively to remote teams. These skills ensure accurate performance tracking, actionable insights, and effective decision-making for distributed organizations.

What is the difference between Remote Key Performance Indicators vs Remote Customer Service Representative?

AspectRemote Key Performance IndicatorsRemote Customer Service Representative
Primary FocusMeasuring performance metrics across roles and departmentsHandling customer inquiries and resolving issues
Required SkillsData analysis, KPI development, performance trackingCommunication, problem-solving, product knowledge
Work EnvironmentData-driven, strategic, often remoteCustomer interaction, support-focused, remote or office
Industry UsageAcross various industries for performance managementCustomer service departments in retail, tech, finance

Remote Key Performance Indicators focus on measuring and analyzing performance metrics to improve organizational efficiency, while Remote Customer Service Representatives handle direct customer interactions. Both roles are essential in remote work settings but serve different functions within an organization.

What job categories do people searching Remote Key Performance Indicators jobs in Orlando, FL look for?

The top searched job categories for Remote Key Performance Indicators jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Remote Key Performance Indicators jobs?

Cities near Orlando, FL with the most Remote Key Performance Indicators job openings:

Infographic showing various Remote Key Performance Indicators job openings in Orlando, FL as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $156,684 per year, or $75.3 per hour.

Chat/Phone Support Specialist - Remote

Inktel

Orlando, FL • On-site, Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago


Inktel rating

5.3

Company rating: 5.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

50th of 72 rated call and contact centers


Job description


POSITION RESPONSIBILITIES:
  • Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
  • Demonstrate high standards for quality service
  • Work in tandem with the quality and training team to self-manage performance expectations
  • Maintain an open communication line with Team Lead/Quality Advocate/ the Trainer and the manager for support and personal development
  • Maintain business acumen, courtesy and professionalism when dealing with all client contacts
  • Utilize existing email communication templates for client interactions housed in the Call Center Knowledge Base
  • Maintains proprietary call center database (CSC) by entering information accurately and fully documenting all client interactions appropriately
  • Be punctual to work and adhere to all schedules and deadlines both scheduled and special projects
  • Strict adherence to key performance indicators (KPI) as set by management.
  • Strive to exceed key performance indicators (KPI) and quality goals as outlined by management

QUALIFICATIONS:
  • High school diploma or equivalent.
  • 1-2 years Call Center Experience preferably in a live chat environment
  • Retail sales experience, preferably in an ecommerce environment
  • Excellent Data Entry skills/- 45-55 wpm minimum
  • Must be computer literate and internet savvy
  • Experience in windows-based applications, specifically client relationship management tools preferred (e.g. Salesforce)
  • Experienced in handling multiple chats at any given time
  • Exceptional written communication skills; and high-quality standard in grammar, punctuation and written business acumen
  • Professional, upbeat and engaging written communication
  • Excellent oral communication skills: clear diction, tone and use of proper grammar
  • Ability to deliver quality customer service in a high-volume environment
  • Ability to develop relationships with clients, even in difficult situations
  • Ability to advise and counsel customers in a quick and efficient manner
  • Ability to multitask by reading, typing, and navigating through applications while speaking with customers
  • Empathetic and active listening
  • Positive outlook and enthusiastic attitude
  • Conscientious team player
  • Must be flexible and be ready to work in a dynamic shift environment- weekends and evening shifts may be required
  • Dependable, a history of good attendance and punctuality is essential

Proven track record of ALL of the following STRIVE values:
  • [S]ervice
  • [T]enacity
  • [R]esponsibility
  • [I]ntegrity
  • [V]ersatility
  • [E]ntrepreneurship

Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.
WORK FROM HOME TECHNOLOGY REQUIREMENTS:
Minimum PC Requirements
CPU Speed
  • Dual Core 1.2 GHz or better
  • Intel Core i3 or AMD Ryzen 3 or better

Hard Drive
  • 40 GB or more of available space
  • 100 GB or more of total space

Memory
  • 8 GB or RAM or better is preferable

Operating System
  • Windows 10 Professional (No Macs or Chromebooks)
  • Information on how to upgrade to Windows 10 Professional can be found here: https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro
  • Two (2) available USB 2.0 or greater ports

Minimum Monitor and Accessory Requirements
Monitor*
  • 1280 x 1024 (SXGA) screen resolution
  • 1920 x 1080 (Full HD or 1080p)

USB Headset with Microphone
  • JPL TT3 Evo Binaural Headset (Headband + Boom) with Tough Case and JPL BL-053+P JPL USB 2.0 universal bottom lead with volume and mute function

Camera
  • Integrated or USB Camera

*Dual monitors may be required on some client programs
Minimum Software Requirements
Google Chrome**
  • Latest version of Google Chrome for Windows

**Certain client programs may require specific versions of Microsoft Internet Explorer
Minimum Internet Connectivity Requirements
Standard Connection / Speed
  • Hard-wired connection (no wireless)
  • Minimum 45 Mpbs download / Minimum 10 Mpbs upload
  • Internet connection must not be shared with more than 3 devices in the same location

Maximum Latency Threshold
  • 120 milliseconds (ms)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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