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Remote Kaiser Permanente Customer Service Representative Jobs in Rochester, NY

Paychex

Service Representative

Rochester, NY · On-site +1

$14.71 - $27.32/hr

... service for one or more Paychex products ... Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and ...

HMG Careers

Sales Representative Remote

Rochester, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Kaiser Permanente Customer Service Representative information

See Rochester, NY salary details

$10

$17

$26

How much do remote kaiser permanente customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote kaiser permanente customer service representative in Rochester, NY is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Remote Kaiser Permanente Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Kaiser Permanente Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge beneficial
Work EnvironmentRemote, home-based with healthcare-specific systemsRemote, home-based with insurance and healthcare systems
Employer & IndustryKaiser Permanente, healthcare industryUnitedHealth Group, healthcare and insurance industry
Common Search & ComparisonYesYes

The main difference between Remote Kaiser Permanente Customer Service Representative and Remote UnitedHealth Group Customer Service Representative lies in their employer and specific healthcare focus. Both roles require similar credentials and work remotely within the healthcare industry, but they serve different organizations with distinct systems and policies.

What are the most commonly searched types of Kaiser Permanente Customer Service Representative jobs in Rochester, NY?

The most popular types of Kaiser Permanente Customer Service Representative jobs in Rochester, NY are:

What are popular job titles related to Remote Kaiser Permanente Customer Service Representative jobs in Rochester, NY?

For Remote Kaiser Permanente Customer Service Representative jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Kaiser Permanente Customer Service Representative jobs in Rochester, NY look for?

The top searched job categories for Remote Kaiser Permanente Customer Service Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Kaiser Permanente Customer Service Representative jobs?

Cities near Rochester, NY with the most Remote Kaiser Permanente Customer Service Representative job openings:

Remote Kaiser Permanente Customer Service Representative jobs near you
Infographic showing various Remote Kaiser Permanente Customer Service Representative job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,047 per year, or $17.8 per hour.

Remote Customer Service Representative

Rochester, NY • Remote

Viajemos Solas pero en Grupo
See more jobs at Viajemos Solas pero en Grupoexternal

$15.75 - $21.50/hr

Part-time

Re-posted 22 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings

Qualifications

  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred

Benefits

  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities

Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply