Remote Jewelry Production Manager Jobs in Decatur, GA

Join Esquire as a Production Specialist—a critical role where you’ll support DepoDirect’s deposition production workflow and help ensure transcripts and related deliverables are completed accurately, efficiently, and professionally.

Esquire is a leader in legal support services, known for innovation, professionalism, and delivering exceptional quality. As part of our team, you’ll help support scalable deposition operations and deliver a consistent, high-quality client experience. At Esquire, we are focused on Getting it Right for our clients, our partners, and our employees, and we empower our teams to improve workflows, strengthen quality, and support exceptional service delivery.

As a Production Specialist, you’ll anchor the day-to-day operations of DepoDirect’s deposition production workflow. You’ll monitor deposition progress from assignment through delivery, coordinate resources across reporting and transcription teams, proof transcripts for quality and formatting, and help ensure every deliverable meets client expectations for accuracy, timeliness, and professionalism.

• Monitor deposition progress from assignment through delivery and identify potential delays early
• Coordinate job assignments across digital reporting and transcription teams while balancing workload
• Serve as a primary point of contact for job-related questions, clarifications, and updates
• Review reporter compliance with DepoDirect procedures, documentation, and order verification standards
• Proof completed transcripts for accuracy, formatting, and compliance with DepoDirect standards
• Provide constructive feedback to improve transcript quality and team performance
• Communicate professionally with reporters, transcriptionists, clients, and internal stakeholders
• Identify workflow gaps and recommend practical process improvements to the Production Manager
• Maintain positive working relationships while upholding quality, accuracy, and delivery expectations
• Document workflow updates, process changes, recurring issues, progress, blockers, and escalations
• Escalate production risks or issues and support timely resolution with cross-functional teams

• Skills: Strong attention to detail, organization, multitasking, decision-making, and communication skills
• Knowledge: Working knowledge of deposition workflows, transcript standards, and court reporting practices
• Technical: Comfort using collaboration and productivity tools such as Slack, Google Workspace, and Zoom
• Experience: At least two years of experience in court reporting, legal transcription, deposition services, or related production support
• Transcript Review: Experience proofing legal transcripts for accuracy, formatting, and professional standards
• Coordination: Experience managing job assignments and communication across distributed or remote teams
• Preferred Tools: Familiarity with Solaria, Veritext Vault, Rev, Esquire Connect, or similar deposition production platforms
• Certifications: Remote Online Notary commission preferred, or willingness to obtain with company support; digital reporting certification preferred
• Attributes: Collaborative, composed under pressure, process-oriented, and committed to continuous improvement

• On-time delivery of transcripts and deposition deliverables within client deadlines and service standards
• Effective management of deposition volume while maintaining quality and accuracy
• Reduction in escalations related to transcript quality, formatting, accuracy, or missed commitments
• Balanced and timely coordination of job assignments with minimal coverage gaps
• Sustained compliance with DepoDirect verification, documentation, and quality assurance standards
• Adoption of process improvements that create measurable workflow efficiency gains
• Strong collaboration and communication with internal teams, reporters, transcriptionists, and clients

This role is fully remote. The position requires focus, organization, responsiveness, and the ability to manage multiple deposition production priorities while supporting quality and timely delivery.

We’re committed to building a diverse and inclusive workplace. If you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply—you may be just the right person for this or other opportunities.

Equal Opportunity & Accommodations:

Esquire Deposition Solutions policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Esquire Deposition Solutions is committed to fair hiring practices. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable laws, including but not limited to the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance. We also comply with similar laws in other jurisdictions where we operate.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request reasonable accommodation. You can submit your request to talent.acquisition@esquiresolutions.com.