Hi, My Name is Ajay Singh and I'm a Resource Manager at Next Level Business Services, Inc. Please ... Remote app configuration. High Availability: Network Load balance, cluster configuration Basic ...
Hi, My Name is Ajay Singh and I'm a Resource Manager at Next Level Business Services, Inc. Please ... Remote app configuration. High Availability: Network Load balance, cluster configuration Basic ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... Support crisis management, incident response, business continuity, and executive incident ...
Working command of incident, problem, request, and change management in ServiceNow, Jira Service ... Paid Time Off (vacation, sick leave, parental leave, and holidays). * 100% remote work. * The ...
Working command of incident, problem, request, and change management in ServiceNow, Jira Service ... Paid Time Off (vacation, sick leave, parental leave, and holidays). * 100% remote work. * The ...
Senior Security Engineer - Proofpoint and Vulnerability Management
Needham, IN · On-site +1
$70K - $170K/yr
... remote role based in the US. About The Job You're Considering We are looking for a Security Engineer with hands-on experience in Proofpoint Email Security, Vulnerability Management, and Incident ...
Senior Security Engineer - Proofpoint and Vulnerability Management
Needham, IN · On-site +1
$70K - $170K/yr
... remote role based in the US. About The Job You're Considering We are looking for a Security Engineer with hands-on experience in Proofpoint Email Security, Vulnerability Management, and Incident ...
Systems Administrator (Azure, Citrix, Modern Workplace)
Indianapolis, IN · On-site +1
$75K - $85K/yr
... Management (Microsoft Intune, SCCM, Autopilot) * Virtual Desktop Infrastructure (VDI), Remote ... ITIL Foundation Framework knowledge * SOTI Employer Value Proposition: * Strategic, client-facing ...
Quick apply
Systems Administrator (Azure, Citrix, Modern Workplace)
Indianapolis, IN · On-site +1
$75K - $85K/yr
... Management (Microsoft Intune, SCCM, Autopilot) * Virtual Desktop Infrastructure (VDI), Remote ... ITIL Foundation Framework knowledge * SOTI Employer Value Proposition: * Strategic, client-facing ...
IT Manager
Austin, IN · On-site +1
$91K - $111K/yr
Familiarity with ITSM tools such as Jira Service Management, Zendesk, ServiceNow, or similar * Familiarity with mesh or zero-trust remote access tools (Tailscale, Twingate, or similar). * ITIL v4 ...
IT Manager
Austin, IN · On-site +1
$91K - $111K/yr
Familiarity with ITSM tools such as Jira Service Management, Zendesk, ServiceNow, or similar * Familiarity with mesh or zero-trust remote access tools (Tailscale, Twingate, or similar). * ITIL v4 ...
$85K - $113K/yr
Information Technology Infrastructure Library (ITIL) Certification preferred * Knowledge of project management best practices and current technologies to plan and communicate effectively with project ...
$85K - $113K/yr
Information Technology Infrastructure Library (ITIL) Certification preferred * Knowledge of project management best practices and current technologies to plan and communicate effectively with project ...
Email Security Engineer
Indianapolis, IN · On-site +1
Manage and coordinate change(s) impacting messaging and related applications. * Lead incident ... ITIL and Microsoft certifications is a plus. * Experience in Active directory and Microsoft ...
Email Security Engineer
Indianapolis, IN · On-site +1
Manage and coordinate change(s) impacting messaging and related applications. * Lead incident ... ITIL and Microsoft certifications is a plus. * Experience in Active directory and Microsoft ...
... managed, compliant devices. * Executes remote lock and wipe for lost, stolen, or compromised devices, and supports incident response and breach investigation with device and access log evidence.
Quick apply
... managed, compliant devices. * Executes remote lock and wipe for lost, stolen, or compromised devices, and supports incident response and breach investigation with device and access log evidence.
Technology Advisory Senior Manager
South Bend, IN · On-site +1
$152K - $251K/yr
... management capabilities * Experience with Manufacturing & Distribution clients is a plus * Relevant certifications (PMP, ITIL, COBIT, CISSP, AWS, Azure, etc.) are a plus * Hybrid or Remote work ...
Technology Advisory Senior Manager
South Bend, IN · On-site +1
$152K - $251K/yr
... management capabilities * Experience with Manufacturing & Distribution clients is a plus * Relevant certifications (PMP, ITIL, COBIT, CISSP, AWS, Azure, etc.) are a plus * Hybrid or Remote work ...
Technology Advisory Senior Manager
Indianapolis, IN · On-site +1
$152K - $251K/yr
... management capabilities * Experience with Manufacturing & Distribution clients is a plus * Relevant certifications (PMP, ITIL, COBIT, CISSP, AWS, Azure, etc.) are a plus * Hybrid or Remote work ...
Technology Advisory Senior Manager
Indianapolis, IN · On-site +1
$152K - $251K/yr
... management capabilities * Experience with Manufacturing & Distribution clients is a plus * Relevant certifications (PMP, ITIL, COBIT, CISSP, AWS, Azure, etc.) are a plus * Hybrid or Remote work ...
SAP SCM Analyst - Remote
Carmel, IN · On-site +1
$101K - $152K/yr
Lead incident resolution, problem management, and root cause analysis for production and shop floor ... Belden also offers hybrid and remote work practices where feasible and provides employees with ...
SAP SCM Analyst - Remote
Carmel, IN · On-site +1
$101K - $152K/yr
Lead incident resolution, problem management, and root cause analysis for production and shop floor ... Belden also offers hybrid and remote work practices where feasible and provides employees with ...
SAP SCM Analyst - Remote
Carmel, IN · On-site +1
$101K - $152K/yr
Lead incident resolution, problem management, and root cause analysis for production and shop floor ... Belden also offers hybrid and remote work practices where feasible and provides employees with ...
SAP SCM Analyst - Remote
Carmel, IN · On-site +1
$101K - $152K/yr
Lead incident resolution, problem management, and root cause analysis for production and shop floor ... Belden also offers hybrid and remote work practices where feasible and provides employees with ...
Cyber Security Engineering Manager
Indianapolis, IN · On-site +1
$122K - $199K/yr
Indianapolis, IN or Remote Relocation assistance will be provided if applicable. Why Rolls-Royce ... Experience with incident response, threat detection, and security investigations. * Excellent ...
New
Cyber Security Engineering Manager
Indianapolis, IN · On-site +1
$122K - $199K/yr
Indianapolis, IN or Remote Relocation assistance will be provided if applicable. Why Rolls-Royce ... Experience with incident response, threat detection, and security investigations. * Excellent ...
New
Remote Itil Incident Management information
What is a Remote ITIL Incident Management professional?
A Remote ITIL Incident Management professional is responsible for overseeing and resolving IT incidents according to ITIL (Information Technology Infrastructure Library) best practices, but works from a remote location rather than on-site. Their main goal is to restore normal service operation as quickly as possible to minimize business impact. They handle incident detection, logging, categorization, prioritization, investigation, diagnosis, and resolution, often coordinating with other IT teams remotely. This role requires strong communication, analytical skills, and a thorough understanding of ITIL frameworks.
What are the key skills and qualifications needed to thrive as a Remote ITIL Incident Management professional, and why are they important?
To thrive as a Remote ITIL Incident Management professional, you need a solid understanding of ITIL frameworks, incident response procedures, and strong analytical skills, typically supported by an IT-related degree and ITIL certification. Familiarity with IT service management (ITSM) tools such as ServiceNow or BMC Remedy, along with ticket tracking systems, is commonly required. Exceptional communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills for effective coordination and resolution. These competencies ensure rapid incident resolution, minimize downtime, and maintain service quality in remote and distributed IT environments.
What are some common challenges faced in Remote ITIL Incident Management roles, and how can they be addressed?
Remote ITIL Incident Management professionals often face challenges such as coordinating incident resolution across distributed teams, maintaining clear communication during high-pressure situations, and ensuring timely escalation of critical issues. Overcoming these challenges involves using robust collaboration tools, establishing clear incident response protocols, and maintaining regular check-ins with team members. Additionally, documenting incidents thoroughly and fostering a culture of transparency helps ensure that remote teams remain aligned and responsive.
What is the difference between Remote Itil Incident Management vs Remote Problem Management?
| Aspect | Remote Itil Incident Management | Remote Problem Management |
|---|---|---|
| Certifications | ITIL Foundation, ServiceNow certifications | ITIL Foundation, Problem Management certifications |
| Work Environment | IT support teams, Service Desk | IT support teams, Problem Management teams |
| Industry Usage | IT service providers, tech companies | IT service providers, tech companies |
| Primary Focus | Restoring services quickly after incidents | Identifying root causes to prevent future incidents |
Remote Itil Incident Management focuses on quickly restoring IT services after disruptions, while Remote Problem Management aims to identify and resolve underlying issues to prevent recurring incidents. Both roles are essential in maintaining IT service quality and often work closely within IT support teams.
What are the most commonly searched types of Itil Incident Management jobs in Indiana?
The most popular types of Itil Incident Management jobs in Indiana are:
What are popular job titles related to Remote Itil Incident Management jobs in Indiana?
For Remote Itil Incident Management jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Itil Incident Management jobs in Indiana look for?
The top searched job categories for Remote Itil Incident Management jobs in Indiana are:
What cities in Indiana are hiring for Remote Itil Incident Management jobs?
Cities in Indiana with the most Remote Itil Incident Management job openings:
Full-time
Re-posted 20 days ago
Job description
Company Description
NLB Services offers a wide-range and best-in-class suite of value-based business solutions comprising of IT services, HR solutions, On-site & Off-site Outsourcing and Consulting services that are built on its robust process domain and people management expertise.
At NLB Services, we believe in a work culture that is open and energetic. Our operational methodology is clear and object oriented, blended with flexibility and a proactive attitude to help us focus on developing the right expertise that is required to deliver an unmatched set of services and products. Our team of experts works 24/7 to add value to your existing business and help you grow exponentially.
Job Description
Hi,
My Name is Ajay Singh and I'm a Resource Manager at Next Level Business Services, Inc.
Please find the Job Description below and respond with an expected salary range?. suitable time to call and contact details?.
Also, attach a copy of your updated resume.
Position Title: MS Dynamics AX System Administrator
Location: Indianapolis, Indiana
Hire Type: Full Time Only
Salary: As Per Market
Job Description:-
Windows Server Administration: Active directory, file server, Domain trust relation.
SQL Server administration: Always on and backup restoration performance tuning.
Reporting & Analytics - MS SQL Server Analytics Services, MS SQL Server Reporting Services, Installation configuration and troubleshooting.
Internet Information Service (IIS) Admin: virtual directories, application pools, and administration of web services. Microsoft NET Framework for AIF, workflow.
Share point Administration: creation and management of websites, web services, virtual directories and application pool's for Enterprise Portal.
Team Foundation Server (TFS): manage development lifecycle process, deliver source control, work item tracking and the build process.
Experian's in using various Axapta tools.
Desirable Technical Skills
Basic overview on monitoring tools for AX, SQL and Server OS.
Remote app configuration.
High Availability: Network Load balance, cluster configuration
Basic understanding of ITIL process.
Mandatory Functional Skills
Basic overview on monitoring tools for AX, SQL and Server OS.
Remote app configuration.
High Availability: Network Load balance, cluster configuration
Basic understanding of ITIL process.
Thanks,
Ajay Singh
Additional Information
All your information will be kept confidential according to EEO guidelines.
About NLB Services
Sourced by ZipRecruiter
Industry
Recruiting and staffing services and it services
Company size
10,000+ Employees
Headquarters location
Alpharetta, GA, US