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Remote It Tech Jobs in Raleigh, NC (NOW HIRING)

Senior IT Technical Project Manager

Raleigh, NC · Remote

$107.40K - $147.30K/yr

Project/Program Management Job Schedule: Full time Remote: No Join a team that's shaping the digital backbone of Hitachi Energy's Transformer Business Solutions IT Organization. As an Senior IT ...

Senior IT Technical Project Manager

Raleigh, NC · Remote

$107.40K - $147.30K/yr

Project/Program Management Job Schedule: Full time Remote: No Join a team that's shaping the digital backbone of Hitachi Energy's Transformer Business Solutions IT Organization. As an Senior IT ...

United States Secret Fully remote Information Technology Overview GovCIO is currently hiring for a ServiceNow Certified Technical Architect to lead the architecture, design, and implementation of an ...

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Remote It Tech information

See Raleigh, NC salary details

$28.2K

$46.7K

$75.8K

How much do remote it tech jobs pay per year?

As of Jun 1, 2026, the average yearly pay for remote it tech in Raleigh, NC is $46,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $53,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Tech, and why are they important?

To thrive as a Remote IT Tech, you need strong problem-solving abilities, a solid understanding of networking, hardware, and software troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote support tools, ticketing systems, and VPNs is often required for efficient issue resolution. Excellent communication skills, patience, and the ability to work independently help set top performers apart in this role. These skills and qualities are crucial for providing timely, effective tech support and maintaining productivity in a remote work environment.

What are some common challenges faced by Remote IT Techs, and how can they be addressed?

Remote IT Techs often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining security for remote connections. To address these, it's important to become proficient with remote desktop tools, establish clear communication channels with users and team members, and stay updated on cybersecurity best practices. Building strong documentation habits and fostering a proactive support approach also help ensure smooth operations and effective problem-solving in a remote environment.

What is a Remote IT Tech?

A Remote IT Tech, or Remote Information Technology Technician, is a professional who provides technical support and troubleshooting services to clients or organizations from a remote location. They handle issues such as software installation, hardware troubleshooting, network connectivity, and cybersecurity concerns using remote access tools. This role allows companies to resolve technical problems quickly without needing on-site visits, making IT support more efficient and accessible. Remote IT Techs often communicate with users via phone, email, or chat to diagnose and resolve technical problems.

What is the difference between Remote It Tech vs Network Support Specialist?

AspectRemote It TechNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNA (optional)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentRemote, home office setupPrimarily on-site or hybrid, some remote options
Industry UsageIT services, tech support, help deskNetwork infrastructure, enterprise support
Job FocusGeneral IT support, troubleshooting, hardware/softwareNetwork configuration, troubleshooting, security

Remote It Tech and Network Support Specialist roles share certifications and industry usage but differ mainly in focus. Remote It Techs handle broad IT support remotely, while Network Support Specialists focus specifically on network infrastructure, often on-site. Both roles are essential in IT, but their daily tasks and environments vary.

What are the most commonly searched types of It Tech jobs in Raleigh, NC? The most popular types of It Tech jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote It Tech jobs? Cities near Raleigh, NC with the most Remote It Tech job openings:

Technology Sales Representative (Entry Level) - SMB IT Solutions

Connection

Raleigh, NC • Remote

$19.25/hr

Full-time

Posted 10 days ago


Job description

Overview

Technology Sales Representative (Entry Level) - SMB IT Solutions

Sell Solutions. Build Relationships. Grow a Career.

At Connection, you won't be limited to selling one product or one brand - you'll learn to sell solutions.

As a ValueAdded Reseller (VAR) and Fortune 1000 IT Solutions Provider, Connection gives you access to 460,000+ technology products and services from 1,600+ vendors, including Apple, Cisco, and Microsoft. That means you can take a consultative approach, recommending what's truly best for each customer.

If you're curious, competitive, and motivated by having multiple ways to win, this role was built for you.

About the Role

As a Technology Sales Representative, you'll build longterm relationships with small to midsized businesses (up to 3,000 seats) across a variety of industries. You'll learn to manage the full sales cycle - from prospecting and discovery to quoting and growing accounts - while building your own book of business.

Unlike traditional sales roles tied to a single product line, you'll develop as a trusted advisor, guiding customers through IT decisions with support from Connection's internal experts and vendor partners.

Success in this role comes down to consistency: strong time management, daily activity, and proactive customer engagement.

Why EarlyCareer Sales Talent Choose Connection

Responsibilities

What You'll Do 

  • Build your own book of business by prospecting and developing new SMB customers through outbound calling and targeted outreach
  • Engage multiple decisionmakers to uncover real business challenges
  • Recommend IT solutions with support from vendor partners and internal technical experts
  • Grow accounts over time by building trust and delivering longterm value
  • Manage daily activity and maintain an accurate sales pipeline
  • Collaborate with internal teams to deliver quotes, pricing, and solutions
  • Participate in team meetings, coaching sessions, and ongoing training
  • Continuously build sales, communication, and technology knowledge

Important Note About This Role

This role may be remotebased, but expectations mirror an inoffice environment. You'll be expected to maintain a structured workday, consistent outbound activity, strong pipeline management, and full engagement with customers, peers, and leadership.

Why EarlyCareer Sales Talent Choose Connection

Consultative sales modelRecommend what's right for the customer - not what's easiest to sell.

A massive technology ecosystemSupport customers across their IT lifecycle, from devices and infrastructure to cloud, software, AI, and services.

Builtin support to help you winPartner with internal sales operations, vendor teams, and onstaff technical specialists to deliver strong solutions and a great customer experience.

A launchpad for longterm growthStructured onboarding, vendorled education, and ongoing coaching help you grow in sales and beyond.

In short: Connection Technology Sales Representatives succeed because they sell solutions, not SKUs.

MinUSD $19.25/Hr.MaxQualifications

What We're Looking For

We're not looking for "perfect." We're looking for people who show up, learn fast, and want to grow.

  • Strong work ethic, discipline, and consistency
  • Coachability and accountability
  • Clear communication and active listening skills
  • Ability to stay focused in a highaccountability environment, including remote work
  • Customerfirst mindset and interest in longterm relationships
  • Desire to build a career, not just take a shortterm role
  • Working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)

Training & Support

  • Your first several weeks include structured onboarding and sales training, followed by continuous learning throughout your first year, including:
  • Virtual training for multiple learning styles
  • Exposure to Connection systems, processes, and product categories
  • Ongoing support from a dedicated Sales Coach
  • Vendorled technical and solution training
  • Active participation in training and coaching is required for success.

Compensation Snapshot

  • $19.25/hour base pay
  • Uncapped commission (paid biweekly)
  • $50K-$60K typical firstyear earnings
  • Guaranteed commission for the first 3 years

Work Location & Employment Eligibility

This role may be remotebased; however, candidates who live near a Connection office will work from the office to support collaboration and training.

Applicants must be authorized to work for any employer in the U.S. Connection does not sponsor or take over sponsorship of employment visas at this time.

To protect candidates, Connection will never offer employment without a complete interview process and direct communication with a live representative.

Employment Type: FULL_TIME