IT Helpdesk Specialist
Boston, MA · On-site +1
Serve as the primary IT point of contact for the Boston office, providing both in-person and remote ... IT team Own the office meeting rooms, ensuring A/V and conferencing systems (Teams) are always ...
IT Helpdesk Specialist
Boston, MA · On-site +1
Serve as the primary IT point of contact for the Boston office, providing both in-person and remote ... IT team Own the office meeting rooms, ensuring A/V and conferencing systems (Teams) are always ...
IT Technician
Boston, MA · On-site +1
$95K - $130K/yr
Medical
Dental
Retirement
PTO
We are looking for a proactive and service-oriented IT Technician to join our Global IT team. The ideal candidate is passionate about delivering excellent employee support, improving IT operations ...
IT Technician
Boston, MA · On-site +1
$95K - $130K/yr
Medical
Dental
Retirement
PTO
We are looking for a proactive and service-oriented IT Technician to join our Global IT team. The ideal candidate is passionate about delivering excellent employee support, improving IT operations ...
Sr. Director, Finance -IT
Boston, MA · On-site +1
Medical
Dental
Vision
Retirement
US Remote Dallas and Scottsdale preferred Overview: The Senior Director, Finance IT is a senior technology leadership role accountable for the strategy, transformation, delivery, and operations of ...
Sr. Director, Finance -IT
Boston, MA · On-site +1
Medical
Dental
Vision
Retirement
US Remote Dallas and Scottsdale preferred Overview: The Senior Director, Finance IT is a senior technology leadership role accountable for the strategy, transformation, delivery, and operations of ...
IT Manager
Boston, MA · On-site +1
$90K - $222K/yr
Medical
Dental
Life
Retirement
PTO
Protecting your information and ensuring a secure recruitment process are our top priorities. About Insource: Insource provides expertise to our clients in the areas of HR, Finance, and Technology.
IT Manager
Boston, MA · On-site +1
$90K - $222K/yr
Medical
Dental
Life
Retirement
PTO
Protecting your information and ensuring a secure recruitment process are our top priorities. About Insource: Insource provides expertise to our clients in the areas of HR, Finance, and Technology.
IT Risk & Compliance Analyst
North Andover, MA · Remote
$100K - $101K/yr
Medical
Dental
Retirement
PTO
This role is remote and may be based anywhere within the United States. Primary Job Duties and Responsibilities * Coordinate IT compliance, audit-related activities, and cybersecurity findings ...
IT Risk & Compliance Analyst
North Andover, MA · Remote
$100K - $101K/yr
Medical
Dental
Retirement
PTO
This role is remote and may be based anywhere within the United States. Primary Job Duties and Responsibilities * Coordinate IT compliance, audit-related activities, and cybersecurity findings ...
Vice President of Information Technology
Burlington, MA · On-site +1
$170K - $213K/yr
The VP of IT will build, develop, and lead a high-performing IT organization while overseeing technology operations across MBX's hubs and remote workforce. Key Responsibilities Strategic Leadership
Vice President of Information Technology
Burlington, MA · On-site +1
$170K - $213K/yr
The VP of IT will build, develop, and lead a high-performing IT organization while overseeing technology operations across MBX's hubs and remote workforce. Key Responsibilities Strategic Leadership
IT Operations & Security Manager
Boston, MA · On-site +1
$110K - $135K/yr
Medical
Dental
Vision
Retirement
S. information security and IT operations programs, ensuring our business is secure, compliant, and ... Hybrid - Boston, MA preferred, or Remote (Eastern Time Zone). Travel: Travel to Boston Office ...
IT Operations & Security Manager
Boston, MA · On-site +1
$110K - $135K/yr
Medical
Dental
Vision
Retirement
S. information security and IT operations programs, ensuring our business is secure, compliant, and ... Hybrid - Boston, MA preferred, or Remote (Eastern Time Zone). Travel: Travel to Boston Office ...
IT Site Support Specialist (Onsite - Boston)
Boston, MA · On-site +1
$68K - $116K/yr
Medical
Retirement
PTO
Job Details The IT Site Support Specialist is an on-site role responsible for providing advanced ... Advanced Technical and Remote User Support: Provide advanced support for escalated hardware ...
IT Site Support Specialist (Onsite - Boston)
Boston, MA · On-site +1
$68K - $116K/yr
Medical
Retirement
PTO
Job Details The IT Site Support Specialist is an on-site role responsible for providing advanced ... Advanced Technical and Remote User Support: Provide advanced support for escalated hardware ...
IT Risk & Compliance Analyst
Andover, MA · On-site +1
$95K - $95K/yr
Medical
Dental
Retirement
PTO
This role is remote and may be based anywhere within the United States. Primary Job Duties and Responsibilities * Coordinate IT compliance, audit-related activities, and cybersecurity findings ...
IT Risk & Compliance Analyst
Andover, MA · On-site +1
$95K - $95K/yr
Medical
Dental
Retirement
PTO
This role is remote and may be based anywhere within the United States. Primary Job Duties and Responsibilities * Coordinate IT compliance, audit-related activities, and cybersecurity findings ...
Senior IT Manager (Boston)
Boston, MA · On-site +1
$150K - $190K/yr
Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote) * Build the IT roadmap (12-18 months) aligned to business goals, security posture, support scale and ...
Quick apply
Senior IT Manager (Boston)
Boston, MA · On-site +1
$150K - $190K/yr
Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote) * Build the IT roadmap (12-18 months) aligned to business goals, security posture, support scale and ...
IT Systems Engineer
Lexington, MA · On-site +1
$86K - $198K/yr
Medical
Life
Retirement
PTO
Remote Work: No Job Number: R0246290 Location: Lexington,MA,US Share job via: Share IT Systems Engineer The Opportunity: Are you looking for an opportunity to combine your technical skills with big ...
IT Systems Engineer
Lexington, MA · On-site +1
$86K - $198K/yr
Medical
Life
Retirement
PTO
Remote Work: No Job Number: R0246290 Location: Lexington,MA,US Share job via: Share IT Systems Engineer The Opportunity: Are you looking for an opportunity to combine your technical skills with big ...
IT Systems Engineer I
Lincoln, MA · Remote
$85K - $91K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Tundra Federal is seeking a highly motivated, self-directed individual to fill the travel/remote ... Knowledge of USAF IT technical standards and processes a plus. * Experience with customer ...
IT Systems Engineer I
Lincoln, MA · Remote
$85K - $91K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Tundra Federal is seeking a highly motivated, self-directed individual to fill the travel/remote ... Knowledge of USAF IT technical standards and processes a plus. * Experience with customer ...
IT Project Manager - Health Plan / CMS Mandates
Boston, MA · Remote
$107K - $126K/yr
Remote Employment Type: Full-Time or Contract Job Summary: Our client is seeking an experienced IT Project Manager with a strong background in health plans and direct experience supporting CMS ...
IT Project Manager - Health Plan / CMS Mandates
Boston, MA · Remote
$107K - $126K/yr
Remote Employment Type: Full-Time or Contract Job Summary: Our client is seeking an experienced IT Project Manager with a strong background in health plans and direct experience supporting CMS ...
IT Operations Technician II
Boston, MA · On-site +1
$115K/yr
Tines is looking for an experienced IT Operations Technician to join us on a full-time basis. This Tino will be reporting into our IT Manager based in Boston, MA. What you'll be doing: * Providing ...
New
IT Operations Technician II
Boston, MA · On-site +1
$115K/yr
Tines is looking for an experienced IT Operations Technician to join us on a full-time basis. This Tino will be reporting into our IT Manager based in Boston, MA. What you'll be doing: * Providing ...
New
Technical Support Specialist, IT Solutions
Bedford, MA · Remote
$80K - $100K/yr
Medical
Dental
Vision
Retirement
PTO
Customer interactions carried out thorugh a variety of methodsuch as phone, email, and remote ... Bachelor's Degree in Information Technology, Computer Science, or Engineering required or Health ...
Technical Support Specialist, IT Solutions
Bedford, MA · Remote
$80K - $100K/yr
Medical
Dental
Vision
Retirement
PTO
Customer interactions carried out thorugh a variety of methodsuch as phone, email, and remote ... Bachelor's Degree in Information Technology, Computer Science, or Engineering required or Health ...
Technical Support Specialist, IT Solutions
Bedford, MA · Remote
$80K - $100K/yr
Medical
Dental
Vision
Retirement
PTO
Customer interactions carried out thorugh a variety of methodsuch as phone, email, and remote ... Bachelor's Degree in Information Technology, Computer Science, or Engineering required or Health ...
Technical Support Specialist, IT Solutions
Bedford, MA · Remote
$80K - $100K/yr
Medical
Dental
Vision
Retirement
PTO
Customer interactions carried out thorugh a variety of methodsuch as phone, email, and remote ... Bachelor's Degree in Information Technology, Computer Science, or Engineering required or Health ...
Technical Support Specialist, IT Solutions
Bedford, MA · Remote
$80K - $100K/yr
Medical
Dental
Vision
Retirement
PTO
Customer interactions carried out thorugh a variety of methodsuch as phone, email, and remote ... Bachelor's Degree in Information Technology, Computer Science, or Engineering required or Health ...
Technical Support Specialist, IT Solutions
Bedford, MA · Remote
$80K - $100K/yr
Medical
Dental
Vision
Retirement
PTO
Customer interactions carried out thorugh a variety of methodsuch as phone, email, and remote ... Bachelor's Degree in Information Technology, Computer Science, or Engineering required or Health ...
Technical Support Specialist, IT Solutions
Bedford, MA · Remote
$80K - $100K/yr
Medical
Dental
Vision
Retirement
PTO
Customer interactions carried out thorugh a variety of methodsuch as phone, email, and remote ... Bachelor's Degree in Information Technology, Computer Science, or Engineering required or Health ...
Technical Support Specialist, IT Solutions
Bedford, MA · Remote
$80K - $100K/yr
Medical
Dental
Vision
Retirement
PTO
Customer interactions carried out thorugh a variety of methodsuch as phone, email, and remote ... Bachelor's Degree in Information Technology, Computer Science, or Engineering required or Health ...
Although this is a 100% remote position, we are currently focusing our search on candidates who ... The VP IT will define and execute a scalable, secure, and innovative technology strategy, ensuring ...
Although this is a 100% remote position, we are currently focusing our search on candidates who ... The VP IT will define and execute a scalable, secure, and innovative technology strategy, ensuring ...
Tech Ops Manager
Boston, MA · Remote
$80K - $150K/yr
Remote Operations: Proven experience managing IT infrastructure and logistics for a distributed, remote-first global workforce. * Compliance Standards: Strong knowledge of cybersecurity best ...
Tech Ops Manager
Boston, MA · Remote
$80K - $150K/yr
Remote Operations: Proven experience managing IT infrastructure and logistics for a distributed, remote-first global workforce. * Compliance Standards: Strong knowledge of cybersecurity best ...
Remote It Tech information
See Massachusetts salary details
$31.7K - $36.5K
4% of jobs
$40.8K is the 25th percentile. Wages below this are outliers.
$36.5K - $41.4K
23% of jobs
The median wage is $45.2K / yr.
$41.4K - $46.3K
29% of jobs
$46.3K - $51.1K
10% of jobs
$51.1K - $56K
9% of jobs
$56.4K is the 75th percentile. Wages above this are outliers.
$56K - $60.9K
6% of jobs
$60.9K - $65.7K
5% of jobs
$65.7K - $70.6K
4% of jobs
$70.6K - $75.5K
4% of jobs
$75.5K - $80.3K
3% of jobs
$80.3K - $85.2K
2% of jobs
$31.7K
$52.4K
$85.2K
How much do remote it tech jobs pay per year?
As of Aug 17, 2026, the average yearly pay for remote it tech in Massachusetts is $52,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $60,100.00 per year, depending on experience, location, and employer.
What is a Remote IT Tech?
A Remote IT Tech, or Remote Information Technology Technician, is a professional who provides technical support and troubleshooting services to clients or organizations from a remote location. They handle issues such as software installation, hardware troubleshooting, network connectivity, and cybersecurity concerns using remote access tools. This role allows companies to resolve technical problems quickly without needing on-site visits, making IT support more efficient and accessible. Remote IT Techs often communicate with users via phone, email, or chat to diagnose and resolve technical problems.
What are the key skills and qualifications needed to thrive as a remote IT tech?
To thrive as a Remote IT Tech, you need strong problem-solving abilities, a solid understanding of networking, hardware, and software troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote support tools, ticketing systems, and VPNs is often required for efficient issue resolution. Excellent communication skills, patience, and the ability to work independently help set top performers apart in this role. These skills and qualities are crucial for providing timely, effective tech support and maintaining productivity in a remote work environment.
What are some common challenges faced by remote IT techs, and how can they be addressed?
Remote IT Techs often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining security for remote connections. To address these, it's important to become proficient with remote desktop tools, establish clear communication channels with users and team members, and stay updated on cybersecurity best practices. Building strong documentation habits and fostering a proactive support approach also help ensure smooth operations and effective problem-solving in a remote environment.
What is the difference between Remote It Tech vs Network Support Specialist?
| Aspect | Remote It Tech | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, Cisco CCNA (optional) | CompTIA Network+, Cisco CCNA, or similar |
| Work Environment | Remote, home office setup | Primarily on-site or hybrid, some remote options |
| Industry Usage | IT services, tech support, help desk | Network infrastructure, enterprise support |
| Job Focus | General IT support, troubleshooting, hardware/software | Network configuration, troubleshooting, security |
Remote It Tech and Network Support Specialist roles share certifications and industry usage but differ mainly in focus. Remote It Techs handle broad IT support remotely, while Network Support Specialists focus specifically on network infrastructure, often on-site. Both roles are essential in IT, but their daily tasks and environments vary.
What are the most commonly searched types of It Tech jobs in Massachusetts?
The most popular types of It Tech jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote It Tech jobs?
Cities in Massachusetts with the most Remote It Tech job openings:
Full-time
Re-posted 2 days ago
Job description
Description
What you'll do:
Serve as the primary IT point of contact for the Boston office, providing both in-person and remote support
Handle new hire onboarding, laptop allocation, setup, and getting employees up and running on day one
Manage offboarding processes for departing employees
Prepare and ship laptops and equipment to remote employees across the US
Work the global ticketing system, resolving issues and prioritizing requests alongside the global IT team
Own the office meeting rooms, ensuring A/V and conferencing systems (Teams) are always ready and working
Take responsibility for office networking, wired and wireless connectivity
Troubleshoot and resolve hardware and software issues across Windows and macOS
Manage and maintain IT inventory and assets for the office
Support day-to-day software, applications, and office technology needs
Follow and help enforce IT security policies, handling sensitive data responsibly in line with company and industry compliance standards
Create and maintain IT documentation and knowledge base articles for users and the global team
You'll excel by:
Being self-sufficient and taking full ownership of the office's IT needs, a true one-person operation backed by a global team
Delivering excellent customer service with a focus on problem-solving
Communicating clearly and building strong relationships with employees at all levels
Working well under pressure, prioritizing tasks, and meeting deadlines
Being a reliable team player who can also work independently in a fast-paced global environment
Requirements
What you'll bring:
2+ years of experience in a Helpdesk or IT support role
Hands-on experience supporting Windows and macOS in a domain environment
Experience administering Microsoft Intune and Kandji MDM platforms
Experience with Entra ID (Azure AD) and Microsoft Office 365 administration
Experience working with a ticketing/ITSM system (e.g., Jira Service Management or Freshservice)
Good understanding of networking (wired and wireless)
Experience with onboarding/offboarding and asset management
Salary Range:
$ 85,000-100,000 per year
Position Intro
Join our rapidly growing team in an AI-driven leading fintech company serving the insurance and banking industries. We're looking for a talented and service-oriented IT Helpdesk Specialist to be the face of IT in our Boston office, supporting our Boston-based team as well as US-based remote employees.
In this role, you'll be the go-to person for all office IT needs, providing hands-on support in the office and remotely, while working as part of our global IT team. You'll play a vital role in ensuring the smooth day-to-day operation of our office technology and in delivering an excellent experience to every employee, from their first day onward. This is a primarily on-site role based in our Boston office, reporting into the global IT team.
What you'll do:
Serve as the primary IT point of contact for the Boston office, providing both in-person and remote support
Handle new hire onboarding, laptop allocation, setup, and getting employees up and running on day one
Manage offboarding processes for departing employees
Prepare and ship laptops and equipment to remote employees across the US
Work the global ticketing system, resolving issues and prioritizing requests alongside the global IT team
Own the office meeting rooms, ensuring A/V and conferencing systems (Teams) are always ready and working
Take responsibility for office networking, wired and wireless connectivity
Troubleshoot and resolve hardware and software issues across Windows and macOS
Manage and maintain IT inventory and assets for the office
Support day-to-day software, applications, and office technology needs
Follow and help enforce IT security policies, handling sensitive data responsibly in line with company and industry compliance standards
Create and maintain IT documentation and knowledge base articles for users and the global team
You'll excel by:
Being self-sufficient and taking full ownership of the office's IT needs, a true one-person operation backed by a global team
Delivering excellent customer service with a focus on problem-solving
Communicating clearly and building strong relationships with employees at all levels
Working well under pressure, prioritizing tasks, and meeting deadlines
Being a reliable team player who can also work independently in a fast-paced global environment
Requirements
What you'll bring:
2+ years of experience in a Helpdesk or IT support role
Hands-on experience supporting Windows and macOS in a domain environment
Experience administering Microsoft Intune and Kandji MDM platforms
Experience with Entra ID (Azure AD) and Microsoft Office 365 administration
Experience working with a ticketing/ITSM system (e.g., Jira Service Management or Freshservice)
Good understanding of networking (wired and wireless)
Experience with onboarding/offboarding and asset management
Salary Range:
$ 85,000-100,000 per year
Position Intro
Join our rapidly growing team in an AI-driven leading fintech company serving the insurance and banking industries. We're looking for a talented and service-oriented IT Helpdesk Specialist to be the face of IT in our Boston office, supporting our Boston-based team as well as US-based remote employees.
In this role, you'll be the go-to person for all office IT needs, providing hands-on support in the office and remotely, while working as part of our global IT team. You'll play a vital role in ensuring the smooth day-to-day operation of our office technology and in delivering an excellent experience to every employee, from their first day onward. This is a primarily on-site role based in our Boston office, reporting into the global IT team.