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Remote It Tech Jobs in Arizona (NOW HIRING)

Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...

IT Project Manager

Tempe, AZ · Remote

$94K - $111K/yr

IT Project Manager Our client is looking for a Senior Project Manager / Senior Business Analyst who ... Remote on Contract, Onsite if converted (Multiple Locations) * Compensation: This job is expected ...

IT Help Desk

Phoenix, AZ · Remote

$17 - $24/hr

... Technology's managed IT services environment through tickets, chat, and phone support. This role ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

IT Help Desk

Phoenix, AZ · On-site +1

$17 - $24/hr

... Technology's managed IT services environment through tickets, chat, and phone support. This role ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

IT Project Manager - Remote

Phoenix, AZ · On-site +1

$120K - $160K/yr

The IT Project Manager is responsible for delivering key technical business initiatives and will ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Project Manager - Healthcare IT

Phoenix, AZ · On-site +1

$95K - $113K/yr

Lead end-to-end project management for healthcare IT initiatives, ensuring alignment with organizational goals and regulatory requirements * Develop comprehensive project plans, timelines, budgets ...

IT Systems Administrator

Scottsdale, AZ · On-site +1

$75K - $100K/yr

Own day-to-day IT operations and end-user support for a hybrid company, serving as the primary ... Maintain office and remote infrastructure, including networks, VPN, and secure access, in ...

Your experience selling IT solutions in the greater Phoenix area will only enhance your current successes. We offer full support to our sales staff, which includes Infrastructure Architects, Pre ...

Senior IT Auditor

Phoenix, AZ · On-site +1

$93K - $122K/yr

Compliance, Legal, Banking Regulatory, Information Technology, Information Security, Data Analytics ... Proven commitment to continuous learning, ability to work as part of a team using remote ...

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Remote It Tech information

See Arizona salary details

$27K

$44.7K

$72.7K

How much do remote it tech jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote it tech in Arizona is $44,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $51,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote It Tech vs Network Support Specialist?

AspectRemote It TechNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNA (optional)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentRemote, home office setupPrimarily on-site or hybrid, some remote options
Industry UsageIT services, tech support, help deskNetwork infrastructure, enterprise support
Job FocusGeneral IT support, troubleshooting, hardware/softwareNetwork configuration, troubleshooting, security

Remote It Tech and Network Support Specialist roles share certifications and industry usage but differ mainly in focus. Remote It Techs handle broad IT support remotely, while Network Support Specialists focus specifically on network infrastructure, often on-site. Both roles are essential in IT, but their daily tasks and environments vary.

What is a Remote IT Tech?

A Remote IT Tech, or Remote Information Technology Technician, is a professional who provides technical support and troubleshooting services to clients or organizations from a remote location. They handle issues such as software installation, hardware troubleshooting, network connectivity, and cybersecurity concerns using remote access tools. This role allows companies to resolve technical problems quickly without needing on-site visits, making IT support more efficient and accessible. Remote IT Techs often communicate with users via phone, email, or chat to diagnose and resolve technical problems.

What are some common challenges faced by remote IT techs, and how can they be addressed?

Remote IT Techs often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining security for remote connections. To address these, it's important to become proficient with remote desktop tools, establish clear communication channels with users and team members, and stay updated on cybersecurity best practices. Building strong documentation habits and fostering a proactive support approach also help ensure smooth operations and effective problem-solving in a remote environment.

What are the key skills and qualifications needed to thrive as a remote IT tech?

To thrive as a Remote IT Tech, you need strong problem-solving abilities, a solid understanding of networking, hardware, and software troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote support tools, ticketing systems, and VPNs is often required for efficient issue resolution. Excellent communication skills, patience, and the ability to work independently help set top performers apart in this role. These skills and qualities are crucial for providing timely, effective tech support and maintaining productivity in a remote work environment.
What are the most commonly searched types of It Tech jobs in Arizona? The most popular types of It Tech jobs in Arizona are:
What cities in Arizona are hiring for Remote It Tech jobs? Cities in Arizona with the most Remote It Tech job openings:
Infographic showing various Remote It Tech job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 11% Part Time, 10% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,728 per year, or $21.5 per hour.

Enterprise IT Technician I

Valenz Health

Phoenix, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Vālenz® Health is the platform to simplify healthcare - the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey - from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.
About This Opportunity:
As an Enterprise IT Tech, you'll provide remote IT support for staff and executives, ensuring a smooth and positive user experience. You'll troubleshoot hardware, software, and system issues; manage and escalate support tickets; and administer Microsoft 365, Intune, Teams Voice, and other cloud services. You'll also contribute to process improvements and documentation that strengthen IT efficiency and service delivery.
Things You'll Do Here:
  • Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions.
  • Monitor and resolve IT support requests through the internal ticketing system.
  • Escalate tickets to higher-level technicians and other teams as needed.
  • Diagnose and resolve issues with Office 365, encryption tools, endpoint management, and application access.
  • Support administration of Microsoft Intune, Microsoft 365, and Teams Voice.
  • Contribute to account management in systems such as EntraID, Active Directory, and other cloud services.
  • Install, configure, and repair computer hardware and software.
  • Assist in creating and maintaining IT documentation, SOPs, and end-user self-service resources.
  • Help migrate and update IT documentation into new platforms.
  • Collaborate with business units to ensure IT solutions meet needs and align with business objectives.
  • Participate in a rotating on-call schedule to support critical after-hours IT issues. During your assigned week, you'll respond to urgent requests outside of normal business hours. Additional compensation is provided for on-call coverage.
  • Perform other duties as assigned.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.
What You'll Bring to the Team:
  • 2+ years of experience in a support technician role, with both on-site and remote support responsibilities.
  • Experience providing IT support in a fast-paced, fully remote environment.
  • Strong knowledge of Active Directory and Office 365 administration.
  • Experience supporting and administering Five9.
  • Proficiency with Microsoft Windows and applications, as well as Apple iOS and Android.
  • Strong problem-solving skills with the ability to work well under pressure.
  • Excellent communication skills to explain technical concepts to non-technical users and collaborate with cross-functional teams.
  • Ability to work independently and as part of a team.
A plus if you have:
  • Knowledge of infrastructure components such as servers, storage systems, networks, and virtualization technologies.
  • Experience with Microsoft Azure, Active Directory, and Microsoft Intune (MDM/RMM).
  • Experience with command-line tools.
  • Microsoft 365 Certification.
  • Experience in customer service or hospitality.

Where You'll Work: This is a fully remote position, and we'll provide all the necessary equipment!
  • Work Environment: You'll need a quiet workspace that is free from distractions.
  • Technology: Reliable internet connection-if you can use streaming services, you're good to go!
  • Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
  • Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.

Why You'll Love Working Here
Valenz is proud to be recognized by Inc. 5000 as one of America's fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare.With this commitment, you'll find an engaged culture - one that stands strong, vigorous, and healthy in all we do.
Benefits
  • Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
  • Spending account options: HSA, FSA, and DCFSA
  • 401K with company match and immediate vesting
  • Flexible working environment
  • Generous Paid Time Off to include vacation, sick leave, and paid holidays
  • Employee Assistance Program that includes professional counseling, referrals, and additional services
  • Paid maternity and paternity leave
  • Pet insurance
  • Employee discounts on phone plans, car rentals and computers
  • Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.