Remote It Support Jobs in Longueuil, QC (NOW HIRING)

MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE (Make Your Life Easy).

Committed to promoting excellence and effectiveness in healthcare worldwide, MEDFAR differentiates itself by offering a unique healthcare management solution for clinics, which replaces inefficient processes with a faster and safer technological alternative.

As a Senior Cloud / DevOps Specialist, you take ownership of designing, implementing, and maintaining cloud infrastructure and platform solutions with a high degree of autonomy. You make independent technical decisions, ensuring systems are scalable, secure, and aligned with organizational standards and SRE goals.

In this role, you lead complex projects, drive improvements in infrastructure, observability, and operational processes, and mentor team members. You collaborate with architects, product teams, and stakeholders to ensure technical solutions meet both business and operational requirements.

Core Responsibilities

• Infrastructure Leadership: Independently design and maintain scalable, secure cloud infrastructure using Infrastructure as Code (IaC).

• Platform Standardization: Define and evolve standards, guidelines, and best practices for cloud deployments and architecture patterns.

• Reliability Excellence: Establish monitoring, alerting, dashboards, and error budgets to ensure system performance and operational health.

• Technical Assessment: Evaluate and advise on new technologies, procurement options, and architectural proposals to align with SRE goals.

• Resource Optimization: Review resource usage and implement cost optimization practices and FinOps initiatives across teams.

• Team Mentorship: Support and guide team members, sharing best practices to build technical competence across the collective.

• Continuous Improvement: Identify gaps in processes or tooling and propose actionable solutions to improve platform efficiency.

• Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent professional experience.

• 6+ years of experience in cloud infrastructure, automation, or related technical fields.

• Proven hands-on expertise with cloud platforms (preferably Azure) and Infrastructure as Code tools such as Terraform, Terragrunt, Helm, Ansible, etc.

• Experience designing and implementing CI/CD pipelines, automation workflows, and deployment strategies for complex systems.

• Strong understanding of networking, RBAC, security best practices, and cloud architecture patterns.

• Proficiency with observability tools such as ELK, Azure Monitor, or equivalent, and operational excellence practices.

• Proven experience designing and implementing containerization (Docker) and orchestration (Kubernetes, etc.) for complex system deployments.

• Ability to make independent technical decisions while balancing technical debt and high-quality solution delivery.

• Advanced proficiency in scripting or programming languages such as PowerShell, .Net, or similar.

• Excellent collaboration and communication skills in both French and English.

Working conditions:

• Contract: Permanent, full time (40h/week)

• Working mode: Hybrid or remote

  • Occasional in-office presence may be required during the year (for events or team meetings, for example).

  • Candidates must reside in the province of Quebec.

By joining MEDFAR, you will be part of a purpose-driven organization whose product is disrupting and digitizing health care, making doctors’ and healthcare workers’ lives easier, while enabling better patient health outcomes. Becoming a MEDFARian also means having the opportunity to be part of an innovative community and working in a dynamic environment where your work will have a meaningful and tangible effect not only on your team and the business but most importantly on the healthcare industry.  

• Remote work and flexibility (supporting work-life balance)

• RRSP contribution

• Healthcare insurance from day one

• Paid time off: 3 weeks + 1 additional week between Christmas and New Year

• Annual training allowance ($1,500) to support your professional development

• An onboarding program to help you get familiar with our environment and the digital healthcare field

• All IT equipment is provided, with additional gear if needed

• Internal growth opportunities (promotions, internal mobility)

• Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-being

• A company culture focused on transparency, collaboration, and innovation

• Join a dynamic and innovative environment where your work has a real and wide-reaching impact, helping to modernize healthcare in Canada and internationally

With offices around the world, fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and/or customers in other provinces or countries, bilingualism enables us to communicate in both languages while promoting the use of French. 

At MEDFAR, we value diversity, equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported, regardless of their background, identity or abilities.As part of our commitment to a fair and inclusive recruitment process, we offer accommodation to candidates who request it. If you need accommodation during your interview, please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program (EEOP). We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples and people with disabilities. When applying, we invite you to complete this section, which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory, but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process, please consult this guide.