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Remote It Support Jobs in Edison, NJ (NOW HIRING)

Charlie Health

Staff IT Engineer

New York, NY · Remote

$138K - $190K/yr

Partner with Engineering, Information Security, Compliance and other business teams to support AI ... Requirements * 7+ years of experience in IT engineering, infrastructure engineering, platform ...

Voltera Power

Corporate IT Manager

New York, NY · Hybrid

$130K - $160K/yr

Support day-to-day Microsoft Entra ID user provisioning and deprovisioning.Handle basic SSO/SCIM troubleshooting * Maintain oversight and accuracy of the IT asset lifecycle SaaS, Vendor & License ...

CertiK

IT Operations Specialist

New York, NY · On-site +1

$70K - $90K/yr

Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a ... Provide day-to-day IT support for employees across hardware, software, accounts, and access-related ...

CertiK

IT Operations Specialist

New York, NY · Remote

$70K - $90K/yr

Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a ... Provide day-to-day IT support for employees across hardware, software, accounts, and access-related ...

Voltera Power

Corporate IT Manager

New York, NY · Remote

$130K - $160K/yr

MSP Management & End-User Support * Own the day-to-day relationship with the MSP (DevFuzion ... Remote / NYC (Preferred) COMPENSATION & BENEFITS Base compensation ($130,000 to $160,000 annually)

PharmaOut

US IT Architect

Jersey City, NJ · On-site +1

Based in Jersey City or New York, with flexibility for remote work when required, the position has ... All support resources are from managed services providers Tasks and responsibilities ...

CP Unlimited

IAM & IT Operations Analyst

Manhattan, NY · Remote

... remote position, and applicants may work from anywhere in the United States. This role will support ... The IAM and IT Operations Analyst will work closely with infrastructure, security, support ...

Amerihealth Caritas

Mgr IT

Robbinsville, NJ · On-site +1

$92K - $113K/yr

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps ...

Kalshi

IT Administrator

New York, NY · On-site +1

$80K - $90K/yr

Supporting a wide range of cloud workloads, including Exchange Online, SharePoint, and Jira ... About You You bring a strong foundation in IT systems and a passion for solving problems at scale.

TAL Healthcare

Remote Radiologist needed.

New York, NY · Remote

$500K/yr

Remote Musculoskeletal Radiologist Remote (Day Shift) Organization: WCMC - Level 1 Healthcare ... Hospital-provided workstation with 24/7 IT support Work Schedule & Case Volume: * Day Shift: 8:00 ...

Theirc

IT Program Manager

New York, NY · Remote

$126K - $127K/yr

Remote-first flexibility - work from anywhere in the US as part of a truly global organization ... Support cost estimation, validate expenditure, and contribute to the annual budget planning process ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Edison, NJ

Remote It Support information

See Edison, NJ salary details

$14

$25

$38

How much do remote it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote it support in Edison, NJ is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.38 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Edison, NJ? The most popular types of It Support jobs in Edison, NJ are:
What are popular job titles related to Remote It Support jobs in Edison, NJ? For Remote It Support jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Edison, NJ look for? The top searched job categories for Remote It Support jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Remote It Support jobs? Cities near Edison, NJ with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Edison, NJ as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,981 per year, or $26 per hour.

Staff IT Engineer

Charlie Health

New York, NY • Remote

$138K - $190K/yr

Full-time

Re-posted 9 days ago

Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

Charlie Health is seeking a Staff IT Engineer to join our IT Engineering team. This is a senior individual contributor role for an engineer who thinks in systems, builds for scale and brings software engineering practices into modern enterprise IT.

This role is closer to platform engineering, DevOps, infrastructure engineering and internal tools than traditional IT support. The Staff IT Engineer will build and improve the platforms that power Charlie Health's employee lifecycle, identity architecture, endpoint trust model, SaaS ecosystem, automation strategy and AI-enabled operating model.

Our IT organization treats IT as a product function. We value ownership, measurable outcomes, automation, reliability and continuous improvement. This role will help define technical direction, establish durable engineering patterns and raise the quality of IT systems through hands-on technical leadership.

Charlie Health is also building toward an AI-native operating model. This role will partner with Engineering as it builds AI-enabled systems, including agentic workflows, multi-agent systems and agentic swarms, with a focus on secure identity, access, governance, logging and auditability.

Responsibilities
  • Build internal platforms, tools and automations that improve the reliability, scalability and efficiency of IT operations.
  • Own technical patterns for identity, access, lifecycle automation, endpoint trust, SaaS provisioning and operational reporting.
  • Develop scripts, integrations and services using Python, Bash, REST APIs, webhooks, Git, GitHub and CI/CD practices.
  • Partner with Engineering, Information Security, Compliance and other business teams to support AI first operations, Zero Trust architecture, HIPAA requirements, SOC 2 requirements and secure AI adoption.
  • Apply DevOps, SRE and ITIL-aligned practices to improve monitoring, change management, incident response, documentation and continual improvement.
Requirements
  • 7+ years of experience in IT engineering, infrastructure engineering, platform engineering, DevOps, systems engineering or a closely related technical discipline.
  • Strong scripting or software development experience using Python, Bash or similar languages.
  • Experience building integrations using REST APIs, webhooks, JSON, service accounts and API authentication patterns.
  • Strong experience with identity and endpoint platforms such as Okta, Jamf Pro, Microsoft Intune, Google Workspace or Microsoft 365.
  • Strong understanding of least privilege access, device trust, conditional access, non-human identity governance, auditability and Zero Trust principles.
Preferred Qualifications
  • Experience with SaaS automation or iPaaS platforms such as Workato, Okta Workflows, or similar tools.
  • Experience with infrastructure-as-code, configuration-as-code, AWS, Lambda, IAM, Linux administration or GitHub Actions.
  • Experience supporting enterprise AI platforms, agentic AI workflows, AI-enabled automation or internal AI tooling.
  • Familiarity with AI governance concerns such as agent identity, tool access, data boundaries, human-in-the-loop controls and AI activity logging.
  • Experience in healthcare, regulated environments, high-growth startups or rapidly scaling enterprise IT organizations.
Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $138,000 and $190,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don't give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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