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Remote It Support Jobs in Columbus, IN (NOW HIRING)

Collabera

IT Business Analyst - Senior

Columbus, IN · Remote

$80K - $107K/yr

We support our clients with a strong recruitment model and a sincere commitment to their success ... Work on global projects with remote (offsite) project teams. Conduct IT milestone reviews on ...

VIS IT Solutions Inc

STIBO Developer

Columbus, IN · Remote

Columbus, IN 47201 -- 100% Remote (Open to local candidates for working on-site) Duration: 6 - 12 ... or ETL tools (Informatica/Talend or similar). Relational Databases: Strong SQL skills and ...

InsuraTec

Remote Insurance Sales Consultant

Columbus, IN · Remote

Flexible Full-Time Hours Lead Support: Access to Company- Leads Build a Career in Remote Insurance ... Designed as a technology company, we stand out from the crowd with innovative tools, resources, and ...

New

Liveops

Remote Customer Service Agent

Columbus, IN · Remote

$14.50 - $19.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Columbus, IN

Remote It Support information

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How much do remote it support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote it support in Columbus, IN is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.39 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Columbus, IN?

The most popular types of It Support jobs in Columbus, IN are:

What job categories do people searching Remote It Support jobs in Columbus, IN look for?

The top searched job categories for Remote It Support jobs in Columbus, IN are:

What cities near Columbus, IN are hiring for Remote It Support jobs?

Cities near Columbus, IN with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Columbus, IN as of August 2026, with employment types broken down into 81% Full Time, 7% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,549 per year, or $23.3 per hour.

IT Business Analyst - Senior

Collabera

Columbus, IN • Remote

$80K - $107K/yr

Full-time

Re-posted yesterday

Job description

Company Description

About Collabera

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.

Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the "Best Staffing Firm to Work For" for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.

For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.

Awards and Recognitions

--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)

--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)

--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.

Job Description

Position Details:

Job Title: IT Business Analyst - Senior

Location: Columbus, IN, 47201

Duration: 6+ months (Possibilities of extension)

Responsibilities for this position include the following:

IT Business Analyst for global Payroll and Time & Attendance implementations.

Work on global projects with remote (offsite) project teams.

Conduct IT milestone reviews on projects, ensuring all project artifacts are complete.

Facilitate requirements gathering sessions and own technical requirements for interfaces to/from payroll and Time & Attendance systems.

Collaborate with business and functional partners to ensure user acceptance testing is complete and covers all areas of design.

Manage development teams to ensure changes are implemented in line with business priorities and requirements.

Ensure interface support is transitioned to IT support team during project M6 phase.

Application support for existing sites lives on OnePay (Payroll and Time & Attendance).

Analyze existing systems, processes and interfaces, and then make recommendations for areas of improvement, cost savings or time reduction.

Leadership Skills:

Influence - Able to assemble convincing business cases to support recommendations and win support from others for ideas. Is able to gain support of peers without direct lines of reporting

Research - Able to follow a series of steps in order to collect and analyze information to increase understanding of a topic or issue

Decision Making - Considers the relative benefits and costs of potential actions to choose the most appropriate one; acts decisively and swiftly; identifies problems and drives toward solutions; takes responsibility for outcomes even when things go wrong; is comfortable making difficult decisions

Communicate - Able to communicate effectively to a variety of audiences and to different levels in the organization.

Qualifications

Required Experience and Skills:

 5 years' experience implementing and supporting HR information systems and interfaces.

 Must include experience of payroll, Time & Attendance or Oracle HRMS systems

 Strong Business Analysis skills, including ability to efficiently establish and document requirements. Experience applying these skills to complex projects

 Project Management experience, including involvement with complex international projects using IT project management methodology

 A Bachelors' Degree is required for this position

Additional Information

To know more or discuss regarding this opportunity, please contact:

Ujjwal Mane
973-805-7557

ujjwal.mane(at)collabera.com

Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

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