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Remote It Support Jobs in Clinton, CT (NOW HIRING)

UtiliSave LLC

IT Coordinator

Southampton, NY · Remote

You'll be the first point of contact for IT support and vendor issues, and you'll work directly alongside our developers -- supporting testing, catching issues early, and picking up technical work as ...

UtiliSave LLC

IT Coordinator

Southampton, NY · On-site +1

You'll be the first point of contact for IT support and vendor issues, and you'll work directly alongside our developers - supporting testing, catching issues early, and picking up technical work as ...

Eversource Energy

IT Senior Engineer, Software

Berlin, CT · On-site +1

$147K - $153K/yr

Engage directly with IT management, software development teams, technical product support teams, IT architecture and security, and external vendors to ensure the successful design, development, and ...

Varsity Tutors

CompTIA A+ Tutor

New Haven, CT · Remote

$25 - $40/hr

Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers. * Strategic Test-Taking ...

World Wide Technology

Project Coordinator

Hamden, CT · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

World Wide Technology

Project Coordinator

New Haven, CT · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

Square 9 Softworks

Be Seen First

Implementation Specialist I (Entry Level)

New Haven, CT · Remote

$50K - $60K/yr

Early‐career IT professional with 0-3 years of experience in help desk, support, systems, or ... Remote / Work‐from‐home * Occasional travel may occur but is rare * Must have a suitable home ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Clinton, CT

Remote It Support information

See Clinton, CT salary details

$14

$24

$36

How much do remote it support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote it support in Clinton, CT is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.03 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What job categories do people searching Remote It Support jobs in Clinton, CT look for?

The top searched job categories for Remote It Support jobs in Clinton, CT are:

What cities near Clinton, CT are hiring for Remote It Support jobs?

Cities near Clinton, CT with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Clinton, CT as of August 2026, with employment types broken down into 79% Full Time, 8% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,491 per year, or $24.8 per hour.

IT Coordinator

UtiliSave LLC

Southampton, NY • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

The pioneer in forensic utility bill auditing. Since 1991 we've recovered $700M+ for 16,000+ commercial buildings — on pure contingency. No recovery, no fee. As we grow, we need someone to own the day-to-day IT work that keeps our small technology team running.

This is a technical, hands-on role, not a helpdesk-only position. You'll be the first point of contact for IT support and vendor issues, and you'll work directly alongside our developers — supporting testing, catching issues early, and picking up technical work as your capacity and skills grow. Reports to the Technology Lead.

WHAT YOU'LL DO

Responsibilities

●        Handle day-to-day IT support requests — M365 account setups, email configuration, access and permissions, hardware/software troubleshooting — as the first point of contact for the team.

●        Serve as the primary point of contact for IT vendor communication — hosting, infrastructure, and software vendors.

●        Maintain JIRA hygiene on IT and development tickets: creation, grooming, and status accuracy.

●        Work hands-on alongside our developers — supporting testing and validation, executing test cases, and tracking issues through to resolution.

●        Track and follow up on open IT tickets and requests, keeping response times tight.

●        Maintain IT systems documentation — access lists, configurations, runbooks — keeping it current.

Requirements

●        4+ years of experience in IT support or systems administration.

●        Hands-on experience administering Microsoft 365 — user/email account management, access control, basic troubleshooting.

●        Experience working with JIRA or a similar ticketing/work-tracking tool.

●        Comfortable communicating directly with external vendors on technical and account matters.

●        Basic understanding of testing/QA practices — able to execute test cases and document issues clearly.

●        Experience with AI-assisted tools such as Claude Code is preferred.

●        Strong organizational skills and follow-through; comfortable managing multiple concurrent requests.

●        Excellent written and verbal communication, comfortable working directly with developers on technical issues.

NICE TO HAVE

Preferred Qualifications

●        Exposure to the Power Platform (Power Automate, Power Apps).

●        Exposure to Dynamics 365 CRM or another CRM platform.

●        Interest in growing into more hands-on development or scripting work over time.

Benefits

Benefits: 401(k) with company match, health/dental/vision insurance, paid time off, and 11 paid holidays.