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Remote It Support Jobs in Chester, CT (NOW HIRING)

Eversource Energy

IT Senior Engineer, Software

Berlin, CT · On-site +1

$147K - $153K/yr

Engage directly with IT management, software development teams, technical product support teams, IT architecture and security, and external vendors to ensure the successful design, development, and ...

ADNET Technologies

TAC Helpdesk Engineer

Rocky Hill, CT · Remote

... remote role (in other companies this person could hold the title of Technical Support Engineer, Level 2 Support Engineer, IT Support Engineer) to deliver responsive technical support and resolve ...

ADNET Technologies

TAC Helpdesk Engineer

Rocky Hill, CT · Remote

... remote role (in other companies this person could hold the title of Technical Support Engineer, Level 2 Support Engineer, IT Support Engineer) to deliver responsive technical support and resolve ...

Varsity Tutors

CompTIA A+ Tutor

New Haven, CT · Remote

$25 - $40/hr

Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers. * Strategic Test-Taking ...

NYGCI

Expert SalesForce Developer

Hartford, CT · On-site +1

$56.50 - $74.75/hr

... their IT risk and maximize their IT performance. E xpert SalesForce Developer Hartford , CT 06107 Contract Description Looking for an expert SalesForce Developer (Hands On). Remote until COVID ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Chester, CT

Remote It Support information

See Chester, CT salary details

$14

$25

$37

How much do remote it support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote it support in Chester, CT is $25.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.70 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What job categories do people searching Remote It Support jobs in Chester, CT look for?

The top searched job categories for Remote It Support jobs in Chester, CT are:

What cities near Chester, CT are hiring for Remote It Support jobs?

Cities near Chester, CT with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Chester, CT as of August 2026, with employment types broken down into 79% Full Time, 8% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,754 per year, or $25.4 per hour.

IT Senior Engineer, Software

Berlin, CT • On-site, Remote

Eversource Energy
Utilities • 5 - 10K employees

8.7

Company rating: 8.7 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

9th of 53 rated energy and utility

Great coworkers

People enjoy working here

Good employer

Learn more about Eversource Energyexternal

$147K - $153K/yr

Full-time

Posted 15 days ago

Job description

IT Senior Engineer, Software (Eversource Energy Service Company) (Berlin, CT): Involved in the entire lifecycle of products, including capital projects and operational support; Proactively identify issues, problem solve and implement workable solutions; Engage directly with IT management, software development teams, technical product support teams, IT architecture and security, and external vendors to ensure the successful design, development, and delivery of technology-based solutions; Make improvements of processes, systems or products to enhance performance of work area; Provide measurable input to new products, processes, or standards in operational plans to implement business strategies; Make software design decisions, identifying potential issues, tradeoffs, risks, and the appropriate level of abstraction; Navigate and make legacy code maintainable; Add scripts to simplify developer onboarding; and Work emergency restoration assignment as required. In order to complete the above-mentioned tasks, the following skills and experience are required: Experience developing with Agile and DevOps methodologies; Experience supporting Maximo; Experience supporting SAP Ariba application or integrations between Ariba and platforms like Maximo; Experience with Ariba Network and Ariba Sourcing; Experience supporting ETL integrations (WebMethods / Informatica); Experience programming with Java and Python; Experience with J2EE application server (e.g., WebSphere Application Server); Experience with Oracle PL/SQL development; Experience with Azure Cloud; Experience with Jira or VSTS DevOps; Experience with ETL Integration (WebMethods / Informatica); Experience with Ariba Integration Toolkit (AITK); Experience with IBM Maximo 8 or 7.x application configuration and support; Experience with Maximo Integration Framework (MIF) and Migration Manager; Experience with Workflow Designer, Application Designer and Database Configuration applications that are used to configure Maximo; and Experience with Maximo automation scripting and best practices. Requires a Bachelor's degree or foreign equivalent in Computer Science or a related field, and at least five years of experience in Information Technology or a related occupation. Hybrid option to work from home. Domestic travel required between Connecticut (CT), Massachusetts (MA), and New Hampshire (NH) [5%]. Salary: $147,430 - $153,000/year. Please apply at jobs.eversource.com & reference job ID R-031545.
.

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.


EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.


VEVRRA Federal Contractor


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