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Remote It Support Jobs in Angier, NC (NOW HIRING)

Danaher

Senior IT Portfolio & Governance Lead

Raleigh, NC · On-site +1

$127K - $127K/yr

The Senior IT Portfolio & Governance Lead supports the execution and continuous improvement of ... Remote position located in the USA. At Cepheid, our vision is to be the leading provider of ...

Hitachi

Senior IT Technical Project Manager

Raleigh, NC · Remote

$107K - $147K/yr

Project/Program Management Job Schedule: Full time Remote: No Join a team that's shaping the ... support a rapidly growing business. You'll collaborate with experts across regions, manage ...

Hitachi, Ltd.

Senior IT Technical Project Manager

Raleigh, NC · On-site +1

$107K - $147K/yr

Project/Program Management Job Schedule: Full time Remote: Yes Step into a high-impact role with ... support you during the job application process. This is solely for job seekers with disabilities ...

Hitachi

Senior IT Technical Project Manager

Raleigh, NC · Remote

$107K - $147K/yr

Project/Program Management Job Schedule: Full time Remote: Yes Step into a high-impact role with ... support you during the job application process. This is solely for job seekers with disabilities ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Angier, NC

Remote It Support information

See Angier, NC salary details

$9

$17

$25

How much do remote it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote it support in Angier, NC is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.71 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What job categories do people searching Remote It Support jobs in Angier, NC look for?

The top searched job categories for Remote It Support jobs in Angier, NC are:

What cities near Angier, NC are hiring for Remote It Support jobs?

Cities near Angier, NC with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Angier, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,231 per year, or $17.4 per hour.

1-20 - IT Program Manager

Focused HR Solutions

Raleigh, NC • Remote

$80 - $96/hr

Contractor

Re-posted 24 days ago

Job description

Job Details:
  • This job is 100% remote, and you must work in the EST time zone.  
  • Our client has an opening for IT Program Manager (711596)
  • This position is for 12 months, with the option of an extension, and the client is in Raleigh, NC.

Qualifications:  
  • Program Management experience managing multiple large complex projects Required 5 Years
  • Experience creating and/or managing product roadmaps Required 5 Years
  • Proven track record of delivering IT projects within budget, scope and schedule Required 5 Years
  • Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability Required 5 Years
  • Hands-on experience managing project risk, cost, schedule, quality, testing, and communications Required 5 Years
  • Strong supervision, organizational, interpersonal and time management skills Required 5 Years
  • Demonstrated presentation, training skills, oral and written communication skills. Required 5 Years
  • Solid work experience with project management tools (e.g. Microsoft Project) Required 5 Years
  • Experience with MS Office(Word, Excel and Power point) Required 5 Years
  • Strong organization and analytical thinking skills with experience preparing Project plans for complex business needs. Required 5 Years
  • Ability to communicate effectively at all job levels, use excellent evaluation skills, and ability to relay information in legible reports as required Required 5 Years
  • Experience with Agile Methodologies. Highly desired  
  • PMI certification Project Management Professional (PMP) Desired  
  • Experience with Cloud technologies & SaaS applications running on Cloud Desired  
  • Experience collaborating with Federal, State and Local Government is Highly desired  
  • Experience managing implementation of a statewide IT project Desired  
  • Experience in establishing and/or implementing governance models for IT modernization efforts Desired  
  • Experience with Child Welfare Information Systems implementations Highly desired  

The NC Department of Health and Human Services (DHHS) is seeking an experienced program manager.
Position Overview:
  • This lead management role will work with multiple internal and external stakeholders, project teams, divisions, departments, and vendors to strategize, implement, and maintain the Child Welfare Information System (CWIS) modernization initiative.
  • This position will interact with all levels of staff in DHHS including executive staff.
  • This position will ultimately be responsible for ensuring that projects in DHHS serve to advance and enhance the departmental IT roadmap and goals.

Responsibilities include but are not limited to:
  • Single point of DHHS accountability for the design, development, and implementation of new Child Welfare Services Information System 
  • Accountable for making sure that vendor responsibilities and deliverables are fulfilled as per the contracts.
  • Coordinates and ensures all DHHS deliverables and tasks owned by– program, practice, product, project managers, training & readiness, technical, and security team are completed.
  • Enables and manages optimized governance of Child Welfare Practice & Technology Program (CWP&T).
  • Provides leadership and direction to remove obstacles/risks/issues and help ensure program team members have all the tools and guidance to successfully execute on key deliverables. 
  • Partners with the Product Executive and the CWP&T Executive Leadership Team (ELT)  to communicate program goals, objectives, and potential outcomes.
  • Leads regular interactions with the Product Executive, the CWP&T ELT, and the Child Welfare System Governance Committee (CWSGC) to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program outcome.
  • Evaluate projects from an Enterprise perspective, ensuring alignment with business needs, IT roadmap, architecture and security standards, internal controls, and IT methodology.
  • Establish leadership, define standards, process, and community of practice to facilitate cloud computing within our organization in support of DHHS business and strategy requirements.
  • Lead cross functional project teams, and workgroups.
  • Build and maintain effective working relationships with business stakeholders as well as technical leaders within IT and other engineers throughout the organization.  
  • Assist in the development of policies, standards, and guidelines that direct the selection, development, implementation, and use of Information Technology within the enterprise.
  • Research and present ideas for the improvement of systems and processes for consideration by project Managers
  • Work with business and cross-functional teams to develop Business Case and Cost Benefit Analyses for prioritized initiatives within the program.
  • Manage multiple Vendor onboarding and identify key requirements needed from cross-functional teams and Vendors.
  • Work directly and indirectly with other program managers to identify risks and opportunities across multiple projects within the department. 
  • Manage budget across various workstreams and funding channels for maximum productivity.
  • Manage resource allocations and expectations for CWP&T Program.
  • Collaborate with the State DIT to ensure program compliance with the State IT Roadmap and all State Privacy and security requirements.

Skills:
  • The selected candidate must be a results-oriented individual with a strong work ethic and must be able to demonstrate excellent leadership, negotiation, time management, facilitation, and organizational skills.
  • Experience in the management of a portfolio of multiple projects that may be in significantly different stages of development or have differing timelines and priorities.   
  • Experience in communicating in a fashion tailored the audience and their needs.
  • Excellent written communication and presentation skills 
  • Demonstrates experience in working effectively with all levels of staff, clients, and other IT personnel.
  • Experience in the responsibility for acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timeframes, and quality for a program.
  • Experience in proposing and leading strategic initiatives
  • Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems.
  • Demonstrated ability to provide advice, assistance, and leadership in improving the quality of IT projects, by focusing on program definition, management, repeatability, and measurement. 
  • Ability to build, influence, lead and motivate effective teams towards end results.

Management prefers applicants with the following: 
  • Candidate with PgMP Certification 
  • Experience managing or supervising programs involving Cloud infrastructure, Application modernization and modularization projects.
  • Experience collaborating with State and Local Government
  • Experience in complex, cross-functional team environments
  • Knowledge of Child Welfare Information Systems or similarly complex case management systems
 
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FHR
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About Focuses HR Solutions

Sourced by ZipRecruiter

Focused HR Solutions is a Certified Women Business Enterprise by WBENC. FHR is a full service staffing firm that assists clients nationwide with supplemental staff for their information technology departments on a contract, contract to hire, and direct hire basis. Our team has extensive experience providing full service staffing needs to small, medium and large clients. Focused HR Solutions provides services to technology-driven clients that include many of the most prominent firms in the United States. Our client base includes State and Local Governments, Software Vendors, top Fortune 500 Companies, as well as companies in the automotive, retail, financial, health care, and telecommunication industries. At Focused HR Solutions, we utilize technology to market our candidate’s skills and fulfill our client’s job assignments guaranteed.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Scottsdale, AZ, US

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