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Remote It Support Jobs in Addison, TX (NOW HIRING)

IT Audit Manager

Addison, TX ยท On-site +1

The IT Audit Manager builds and runs Tanium's audit program, leading a team of auditors, developing ... Leads and supports expansion of Tanium's audit program * Develops and implements audit methodology ...

Enterprise Architect (IT)

Dallas, TX ยท On-site +1

$102K - $208K/yr

Support architecture and AI governance through standards, principles, decision criteria, guardrails ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Enterprise Architect (IT)

Dallas, TX ยท On-site +1

$68.25 - $88/hr

Support architecture and AI governance through standards, principles, decision criteria, guardrails ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

IT Audit Manager, SOX

Irving, TX ยท On-site +1

$104K - $174K/yr

Support continuous improvement and innovation across the Internal Audit function. What You'll Bring ... IT SOX, information systems auditing, IT risk management, or technology compliance. * Big Four ...

IT Audit Manager, SOX

Irving, TX ยท On-site +1

$104K - $174K/yr

Support continuous improvement and innovation across the Internal Audit function. What You'll Bring ... IT SOX, information systems auditing, IT risk management, or technology compliance. * Big Four ...

Application Architect (IT)

Dallas, TX ยท On-site +1

$70K - $140K/yr

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Senior IT Business AnalystThe Senior IT Business Analyst serves as a key member of an Agile product ... stakeholder support. Work EnvironmentStandard office setting with occasional remote work ...

Showing results 41-60

Remote It Support information

See Addison, TX salary details

$13

$24

$35

How much do remote it support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote it support in Addison, TX is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.45 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What job categories do people searching Remote It Support jobs in Addison, TX look for?

The top searched job categories for Remote It Support jobs in Addison, TX are:

What cities near Addison, TX are hiring for Remote It Support jobs?

Cities near Addison, TX with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Addison, TX as of August 2026, with employment types broken down into 85% Full Time, 3% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,477 per year, or $24.3 per hour.

IT Audit Manager

Tanium

Addison, TX โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago


Job description

The Basics:
The ideal candidate brings extensive experience leading audit and compliance programs across multiple frameworks and certifications. The IT Audit Manager builds and runs Tanium's audit program, leading a team of auditors, developing audit methodology, and driving remediation of control gaps. The IT Audit Manager works closely with leadership, external assessors, and stakeholders across the business to ensure Tanium's compliance program remains consistent, efficient, and audit-ready.
This is a hybrid position, which will require in person attendance several days each week in one of the following locations: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.
What you'll do:
  • Leads and supports expansion of Tanium's audit program
  • Develops and implements audit methodology, processes, and templates to drive a consistent, predictable, and repeatable audit program
  • Leads and coaches a globally distributed team of auditors, assigning work, setting priorities, and monitoring progress through the audit lifecycle
  • Identifies, tracks, and reports on critical audit KPIs to leadership, including budget-to-actuals, deficiencies, quality and accuracy, and program maturity
  • Reviews audit reports for quality, ensuring findings and remediation recommendations are clear, accurate, and actionable
  • Coordinates with external auditors and assessors on audit program logistics, information-sharing, and treatment of identified deficiencies
  • Ensures plans of action and milestones are established for gaps identified during risk assessments, audits, and inspections
  • Advises senior leadership on audit findings, control weaknesses, and risk mitigation approaches
  • Monitors emerging technologies, laws, and regulations for their potential impact on the audit program
  • Partners across departments and business units to implement the organization's audit principles and programs

We're looking for someone with:
  • Education and Certifications
    • Bachelor's Degree in a related field, or equivalent experience
    • Relevant certifications preferred such as CISSP, CISM. CISA, etc.
  • Experience
    • Extensive experience leading audit or compliance functions in a similar role
    • Project management experience, including leading and organizing a team to complete work within a defined timeframe and budget
    • Confident delegating tasks, and consistent in tracking and monitoring progress against milestones
    • Knowledgeable in frameworks such as NIST SP 800 series, FISMA, ISO 27001
    • Expert understanding of ISO 27000 series and SOC 2 Type II frameworks
    • Exposure to a broad range of audits and frameworks, such as: UK CE, TISAX, ISO 27701, ISO 42001, IRAP, ISMAP, MTCS, NIS2, EU CRA, PCI-DSS, DORA, ENS, EU AI Act and GDPR
    • Skilled in applying technical and program-management expertise to plan, track, and report on regulated program deliverables
    • Experience tracking and driving remediation of control deficiencies and gaps identified internally and externally
    • Extensive experience with audit program metrics and KPIs, and strong program/project management fundamentals
    • Technical aptitude and a fundamental understanding of cloud infrastructure and SaaS technologies
    • Experience managing a distributed, global team across varying time zones and geographies
    • Strong verbal and written communication skills, with the ability to work effectively across diverse, cross-functional team

About Tanium
Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.
Many of the world's leading organizations trust Tanium's single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business - visit www.tanium.com and follow us on LinkedIn and X.
On a mission. Together.
At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.
As a global organization with stakeholders around the world, it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.
Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.
Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.
What you'll get
The annual base salary range for this full-time position is $101,000 to $155,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.
In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.
Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the "Know Your Rights" poster which is available here - https://www.eeoc.gov/poster.
Please be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.
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