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Remote It Support Technician Trainee Jobs in San Francisco, CA

Code Metal

IT Security Analyst

San Francisco, CA · On-site +1

We support automotive, aerospace, defense, and semiconductor partners deploying complex algorithms ... Flexible hybrid or remote work arrangement. * Relocation assistance for qualifying employees.

Wsgr

IT Project Coordinator

San Francisco, CA · On-site +1

$35.96 - $48.65/hr

The Project Coordinator supports the PMO by managing project intake, coordinating day-to-day ... This position is available with a hybrid work schedule or fully remote. Responsibilities * Manage ...

TPS Group Company

IT Solution Delivery Lead

San Rafael, CA · On-site +1

$80 - $83/hr

San Rafael, CA (Open to Remote) 7-month W2 Assignment (potential to extend / convert) Pay Rate: $80 ... This role will help deliver, enhance, and support validated enterprise systems while partnering ...

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Remote It Support Technician Trainee information

See San Francisco, CA salary details

$31.2K

$44.7K

$67.7K

How much do remote it support technician trainee jobs pay per year?

As of May 28, 2026, the average yearly pay for remote it support technician trainee in San Francisco, CA is $44,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $49,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support Technician Trainee, and why are they important?

To thrive as a Remote IT Support Technician Trainee, you need foundational knowledge of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills set exceptional candidates apart in this client-facing role. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting seamless IT operations from a distance.

What are some typical challenges Remote IT Support Technician Trainees face when starting out, and how can they overcome them?

Remote IT Support Technician Trainees often face challenges such as learning to troubleshoot issues without physical access to devices, adapting to a variety of remote support tools, and communicating clearly with users who may not be tech-savvy. To overcome these, it's important to develop strong problem-solving skills, become proficient in remote desktop and diagnostic tools, and practice clear, patient communication. Many trainees find that building a checklist for common issues and shadowing experienced technicians helps accelerate their learning and confidence.

What are Remote IT Support Technician Trainees?

Remote IT Support Technician Trainees are entry-level professionals who assist organizations with technical support tasks from a remote location. They help users troubleshoot hardware and software issues, set up devices, and resolve connectivity problems, all while learning and gaining experience under supervision. Trainees typically handle basic support tickets, escalate complex problems to senior technicians, and may receive on-the-job training in IT systems, customer service, and remote troubleshooting tools. This role is ideal for those starting a career in IT, as it provides essential hands-on experience and foundational knowledge.

What is the difference between Remote It Support Technician Trainee vs Remote Help Desk Technician?

AspectRemote It Support Technician TraineeRemote Help Desk Technician
CertificationsEntry-level, often no certifications required or basic certificationsBasic certifications like CompTIA A+ preferred
Work EnvironmentTraining environment, supervised, learning-focusedCustomer support, troubleshooting, more independent
Job ResponsibilitiesAssisting with basic tech issues, learning proceduresResolving common user issues, remote support tasks

The Remote It Support Technician Trainee is an entry-level role focused on training and skill development, often supervised. In contrast, the Remote Help Desk Technician handles customer issues more independently, requiring some prior knowledge or certifications. Both roles are essential in IT support, but the trainee position emphasizes learning and growth.

What are popular job titles related to Remote It Support Technician Trainee jobs in San Francisco, CA? For Remote It Support Technician Trainee jobs in San Francisco, CA, the most frequently searched job titles are:
What job categories do people searching Remote It Support Technician Trainee jobs in San Francisco, CA look for? The top searched job categories for Remote It Support Technician Trainee jobs in San Francisco, CA are:
What cities near San Francisco, CA are hiring for Remote It Support Technician Trainee jobs? Cities near San Francisco, CA with the most Remote It Support Technician Trainee job openings:
Remote It Support Technician Trainee jobs near you

IT Security Analyst

Code Metal

San Francisco, CA • On-site, Remote

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Code Metal is redefining code translation for mission-critical industries, helping partners move more quickly and reliably from algorithm to silicon. Our platform accelerates deployment of DSP, RF, communications, and embedded signal processing algorithms onto heterogeneous compute targets, including GPUs, FPGAs, ASICs, and edge SoCs. We support automotive, aerospace, defense, and semiconductor partners deploying complex algorithms onto constrained hardware with speed and rigor.

About the Role

We are seeking a mid-level Security Analyst to join our team. This role will focus on monitoring, analyzing, and improving the security posture of Code Metal’s enterprise and enclave environments.

In this role, you will work closely with engineering, DevOps, and leadership to detect threats, investigate security events, and escalate incidents as needed. You will help operationalize security across the organization while supporting vulnerability management, compliance initiatives, and continuous security improvement.

Requirements

Core Responsibilities

  • Monitor and analyze alerts from SIEM, EDR, and other security tools to detect suspicious or malicious activity.
  • Investigate security events and incidents, perform triage, and escalate issues to appropriate teams for remediation.
  • Conduct threat hunting activities to proactively identify potential risks and anomalous behavior.
  • Support vulnerability management processes, including scanning, analysis, prioritization, and tracking remediation efforts.
  • Assist in the execution and improvement of incident response procedures and runbooks.
  • Analyze system, network, and audit logs across enterprise and enclave environments.
  • Support endpoint security controls, including application whitelisting and privilege/elevation management.
  • Participate in phishing simulations and user awareness initiatives to improve organizational security posture.
  • Collaborate with DevOps and engineering teams to communicate findings and support remediation efforts.
  • Assist with compliance activities, including evidence collection and control validation.
  • Maintain clear and accurate documentation of incidents, processes, and standard operating procedures.

Required Qualifications

  • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field, or equivalent professional experience.
  • 2+ years of experience in a security analyst or similar role.
  • Experience working with security tools such as SIEM, EDR, and vulnerability management platforms.
  • Strong understanding of common attack techniques, threat detection, and incident response workflows.
  • Experience analyzing logs and correlating events across multiple data sources.
  • Familiarity with endpoint security controls, including application whitelisting and privilege management.
  • Ability to assess and prioritize security alerts and escalate appropriately.
  • Strong communication and documentation skills.
  • Eligible to obtain and maintain an active U.S. Top Secret security clearance

Preferred Qualifications

  • Experience working in both enterprise and secure (e.g., enclave or regulated) environments.
  • Familiarity with compliance frameworks such as SOC 2, NIST, or FedRAMP.
  • Experience with threat hunting methodologies and tools.
  • Knowledge of cloud security principles (AWS, Azure, or GCP).
  • Experience conducting or supporting phishing simulations and security awareness programs.
  • Relevant certifications (e.g., Security+, CySA+, GCIH, or similar).
  • Active U.S. security clearance (Secret or Top-Secret)

Benefits

  • Pay depends on experience, but we strive to be at the upper end of the salary range
  • Health care plan with 100% premium coverage, including medical, dental, and vision.
  • 401k with 5% matching.
  • Paid Time Off (Uncapped Vacation, plus Sick & Public Holidays).
  • Flexible hybrid or remote work arrangement.
  • Relocation assistance for qualifying employees.

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