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Remote It Support Specialist Jobs in Nevada (NOW HIRING)

UHS

Manager of IT Operations

Reno, NV · On-site +1

Prominence Health is seeking aManager of Application Development to join our team in a remote ... Proactively support integration and application needs to deliver the strategic initiatives ...

UHS

Manager of IT Operations

Reno, NV · On-site +1

Prominence Health is seeking aManager of Application Development to join our team in a remote ... Proactively support integration and application needs to deliver the strategic initiatives ...

UHS

Manager of IT Operations

Reno, NV · On-site +1

Prominence Health is seeking aManager of Application Development to join our team in a remote ... Proactively support integration and application needs to deliver the strategic initiatives ...

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Remote It Support Specialist information

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$12

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$46

How much do remote it support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it support specialist in Nevada is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $28.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support Specialist, and why are they important?

To thrive as a Remote IT Support Specialist, you need a strong understanding of computer systems, networking, troubleshooting, and typically an associate degree or relevant IT certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for day-to-day tasks. Excellent customer service, patience, and clear communication are standout soft skills in this role. These competencies ensure timely resolution of technical issues, minimize downtime, and maintain user satisfaction from a distance.

How does working as a Remote IT Support Specialist typically differ from on-site IT support roles in terms of collaboration and communication?

As a Remote IT Support Specialist, much of your collaboration with team members and end-users is conducted through digital channels like chat, email, and video calls rather than face-to-face interactions. This requires clear written and verbal communication skills to diagnose and resolve technical issues efficiently. You may also need to adapt to different time zones and work autonomously, but most companies provide robust remote collaboration tools and regular virtual meetings to ensure team cohesion. Building strong relationships with users and colleagues remotely can be a challenge at first, but it becomes easier with proactive communication and effective documentation.

What does a Remote IT Support Specialist do?

A Remote IT Support Specialist provides technical assistance to users and organizations via phone, email, or remote desktop tools. They troubleshoot hardware and software issues, help with system installations and upgrades, and ensure that IT systems run smoothly. Working remotely, they can assist clients from anywhere, making support more flexible and accessible. Their responsibilities often include diagnosing problems, guiding users through solutions, and maintaining security protocols.

What is the difference between Remote It Support Specialist vs Remote Network Support Technician?

AspectRemote It Support SpecialistRemote Network Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentRemote, help desk, end-user supportRemote, network troubleshooting, infrastructure support
Employer & Industry UsageIT service providers, tech companies, MSPsNetwork service providers, large enterprises, MSPs

While both roles involve remote technical support, the Remote It Support Specialist primarily assists end-users with hardware and software issues, whereas the Remote Network Support Technician focuses on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Specialist jobs in Nevada? The most popular types of It Support Specialist jobs in Nevada are:
What are popular job titles related to Remote It Support Specialist jobs in Nevada? For Remote It Support Specialist jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote It Support Specialist jobs in Nevada look for? The top searched job categories for Remote It Support Specialist jobs in Nevada are:
What cities in Nevada are hiring for Remote It Support Specialist jobs? Cities in Nevada with the most Remote It Support Specialist job openings:
Remote It Support Specialist jobs near you

Client Support Specialist - Greater Las Vegas, NV Area (REMOTE)

Fidelity Investments

Henderson, NV • Remote

Full-time

Posted 8 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Job Description:
Job Description
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:HendersonClient Support Specialist

As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need.In this role, you will help us to increase customer loyalty and drive business development opportunities.

The Team

While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past.Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization.These simple but powerful values set us apart from our competition.

The Expertise You Have

  • Series 7 required

  • Series 63 or ability to obtain within 90 days

  • 2-3 years of previous financial services experience

The Skills You Bring

  • Broad based knowledge and understanding of general financial planning concepts

  • Proven customer service, client support and problem resolution skills

  • Strong verbal and written communication skills

  • Ability to effectively influence others

  • Robust time management and organizational skills

The Value You Deliver

  • Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests

  • Deliver efficient and responsive resolution for various client situations.Own the management of the case, research the issue and communicate the solution to the client

  • Uncover opportunities and identify products and services that will enhance the client's financial success and partner with the Financial Consultant to further discuss with the client

  • Collaborate with internal business partners to research and resolve complex client requests

  • Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request

Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

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