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Remote It Support Engineer Jobs in Arizona (NOW HIRING)

Story Cannabis

Director of Information Technology

Phoenix, AZ · On-site +1

$160K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support and enhance our enterprise applications. * Deliver safe, secure and efficient solutions for ... Remote Pay Range $160,000-$170,000 USD Our Benefits: * Paid time off (PTO) including 8 paid ...

JDA

Sr. Director, Finance -IT

Scottsdale, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

US Remote Dallas and Scottsdale preferred Overview: The Senior Director, Finance IT is a senior ... Support AR, billing, collections, and revenue recognition technology. * Budget & Forecasting: Own ...

Banner Health

IT Vendor Management Analyst III

Phoenix, AZ · On-site +1

$37.14 - $61.90/hr

... supporting contracts related to IT purchases on behalf of all Banner facilities and corporate ... This is a remote position. In this role you would work Monday through Friday normal business hours ...

New

Vertex Education

Director of IT Central Services

Chandler, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Own corporate network infrastructure, endpoint management, remote and hybrid-work connectivity ... Support audit readiness, cyber insurance requirements, vendor risk reviews, and compliance needs ...

trane technologies

Remote Controls Support Specialist

Tempe, AZ · On-site +1

$18.09 - $44.31/hr

  • Medical

  • Retirement

  • PTO

For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do ... Perform remote Building Automation System (BAS) diagnostics, troubleshooting, programming ...

trane technologies

Remote Controls Support Specialist

Tempe, AZ · On-site +1

$18.09 - $44.31/hr

  • Medical

  • Retirement

  • PTO

For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do ... Perform remote Building Automation System (BAS) diagnostics, troubleshooting, programming ...

Amat

Technical Support Engineer (TSE) MDP

Phoenix, AZ · On-site +1

$96K - $132K/yr

As the foundation of the global electronics industry, Applied enables the exciting technologies ... Explains difficult or sensitive information; works to build consensus. Manage difficult situations ...

Sentinel

IT Sales Executive

Tempe, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer full support to our sales staff, which includes Infrastructure Architects, Pre-Sales IT Solution Architects, Administrative Support, and Project Management, to ensure you can focus on what ...

Sentinel

IT Sales Executive

Tempe, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer full support to our sales staff, which includes Infrastructure Architects, Pre-Sales IT Solution Architects, Administrative Support, and Project Management, to ensure you can focus on what ...

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Showing results 21-40

All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in Arizona

Remote It Support Engineer information

See Arizona salary details

$15

$37

$63

How much do remote it support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote it support engineer in Arizona is $37.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $43.46 per hour, depending on experience, location, and employer.

How does a remote IT support engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a remote IT support engineer?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a remote IT support engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.

What cities in Arizona are hiring for Remote It Support Engineer jobs?

Cities in Arizona with the most Remote It Support Engineer job openings:

Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,282 per year, or $37.2 per hour.

Director of Information Technology

Story Cannabis

Phoenix, AZ • On-site, Remote

$160K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Our Story:
Story Cannabis was built by misfits on a mission - people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we're just getting started.
Our vision is to bring hope, happiness, and healing to the world through cannabis, and we're doing it one state, one store, and one customer at a time.
Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do.
If you're ready to challenge what's expected and shape the future of cannabis, your next chapter starts with Story.
Overview:
As the Director of Information Technology, you will be responsible for delivering a reliable and high performing department, infrastructure and systems that support all core internal IT operations. This person will manage all facets of the IT organization including infrastructure, end user support, enterprise apps, integration, and compliance.
You'll be responsible for the reliability, scalability, security and maturity of our systems to support our rapidly growing business using industry best practices expected of a large and scaling company.
Responsibilities:
  • Create vision and objectives for transformation of IT processes, capabilities and operating model in support of business transformation vision to achieve the status of premier technology organization.
  • Support and enhance our enterprise applications.
  • Deliver safe, secure and efficient solutions for IT asset management, central user authority system and integration, laptop hardware and software management and antivirus software solutions.
  • Ensure email, messaging and productivity tools are robust and centrally managed for security, stability and overall governed for compliance purposes.
  • Ensure compliance with the changing laws and applicable regulations.
  • Identify potential risks and actionable plans to protect the business.
  • Ensure cyber security policies and procedures are communicated to all personnel and that compliance is enforced.
  • Develop a team of IT professionals, setting clear goals, managing project loads and allocating work accordingly, ensuring deadlines are met and setting up team members for overall success.
  • Communicate the company's technology strategy to management, staff, partners, customers, and stakeholders.
  • Manage and facilitate performance management for the team.

Qualifications & Requirements:
  • Bachelor's degree in Technology, Information Systems, Analysis, Business or relevant experience.
  • 10+ years managing and delivering IT services and projects in a software application technology environment with cannabis industry experience required.
  • 5+ years building and leading an enterprise IT team.
  • Ability to solve complex problems and perform broad technology implementations.
  • Experience building IT systems in a multi-region, scaling company.
  • Experience attracting, developing, and retaining top talent to continually improve IT capabilities necessary to increase performance of the organization.
  • Track record for delivery in high-growth, rapidly changing environment.
  • Proven ability to manage and enhance risk management strategy, policies, processes, and controls to mitigate organization exposure.
  • Ability to establish ongoing change management capabilities to support major innovation and transformation programs.
  • Deep understanding of business operations and financial systems in the context of operational business processes.
  • Maintain a current understanding of the IT threat landscape for the industry.

Physical Requirements:
  • This role requires prolonged periods sitting at a desk and working on a computer.

The posted compensation range reflects the potential range for this role across multiple U.S. markets. Actual compensation will be determined based on geographic location, experience, and qualifications.
Remote Pay Range
$160,000-$170,000 USD
Our Benefits:
  • Paid time off (PTO) including 8 paid holidays per year*
  • Medical, Dental, and Vision Insurance*
  • 401k retirement savings plan*
  • Company paid Short-Term & Long-Term disability*
  • Company paid Life Insurance*
  • Employee Assistance Program (EAP)
  • Employee referral program
  • Commuter benefits*
  • Product discounts
  • Additional compensation incentives (tips, bonuses, etc.)

*For full-time positions only
We want our story to be one that fosters an inclusive culture and provides an enriching employee experience. As an equal-opportunity employer, we embrace individuals from all backgrounds, experiences, abilities, and perspectives. We believe in providing equal opportunities to all individuals, including those who may have encountered legal issues related to previous marijuana laws. We understand that these laws have disproportionately impacted certain communities and individuals. We are committed to considering all candidates based on their qualifications, skills, and potential to contribute to our team, rather than focusing solely on past legal encounters. We encourage individuals from diverse backgrounds, including those with past involvement with the legal system, to apply for positions within our organization.

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