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Remote It Helpdesk Jobs in Florence, SC (NOW HIRING)

CompTIA A+ Tutor

Florence, SC ยท Remote

$25 - $40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks.

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Proficient with technology and management of - remote meetings, Microsoft, CRM, LinkedIn ... Protects assets, confidential and restricted information, developments, specifications, materials ...

Proficient with technology and management of - remote meetings, Microsoft, CRM, LinkedIn ... Protects assets, confidential and restricted information, developments, specifications, materials ...

CPA Tutor

Florence, SC ยท Remote

$35 - $40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... governance, and information technology. Ability to explain GAAP, auditing standards, tax code ...

Client Success Advisor

Florence, SC ยท On-site +1

$100K/yr

Comprehensive training, mentorship, and tools to help you succeed from day one * Empowering Culture ... We're a leading firm known for our client-centric approach, cutting-edge technology, and supportive ...

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

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Remote It Helpdesk information

See Florence, SC salary details

$12

$22

$32

How much do remote it helpdesk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote it helpdesk in Florence, SC is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.10 per hour, depending on experience, location, and employer.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the most commonly searched types of It Helpdesk jobs in Florence, SC?

The most popular types of It Helpdesk jobs in Florence, SC are:

What are popular job titles related to Remote It Helpdesk jobs in Florence, SC?

For Remote It Helpdesk jobs in Florence, SC, the most frequently searched job titles are:

What job categories do people searching Remote It Helpdesk jobs in Florence, SC look for?

The top searched job categories for Remote It Helpdesk jobs in Florence, SC are:

What cities near Florence, SC are hiring for Remote It Helpdesk jobs?

Cities near Florence, SC with the most Remote It Helpdesk job openings:

Infographic showing various Remote It Helpdesk job openings in Florence, SC as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,552 per year, or $22.4 per hour.

Remote Customer Service Representative - Travel

Florence, SC โ€ข Remote

$15.50 - $21/hr

Full-time

Posted 11 days ago


Job description

Position Overview
We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative โ€“ Travel. In this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process.
This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment.
Client Support & Travel Assistance
As part of the role, you will:

  • Answer client questions and provide helpful travel-related information
  • Communicate with travel suppliers to confirm reservations and important travel details
  • Maintain accurate records of client interactions and travel bookings
  • Stay updated on travel promotions, supplier updates, and destination information
  • Provide assistance to clients both before and after their travel

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication abilities
  • The ability to work independently in a remote setting
  • Comfort using email, online platforms, and basic computer tools
  • Strong organization and attention to detail
  • A positive attitude and professional communication style

Previous experience in customer service or travel is helpful, but not required.
What Youโ€™ll Receive

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and learning resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available