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Remote Ip Relay Operator Jobs in Tennessee (NOW HIRING)

University of Rochester

$21.78 - $30.53/hr

... computing hardware, operating systems, application software, email, networking, printers and ... TCP/IP), including the ability to troubleshoot without remote access preferred * Demonstrated ...

615 Ventures

Senior Legal Counsel

Nashville, TN · On-site +1

$134K - $183K/yr

... IP, and governance. We're looking for someone who can provide clear, practical guidance, manage ... You'll thrive in this role if you enjoy variety, like working closely with operators and executives ...

All JobsIp Relay Operator JobsRemote Ip Relay Operator JobsRemote Ip Relay Operator Jobs in Tennessee

Remote Ip Relay Operator information

What are some common challenges faced by Remote IP Relay Operators and how can they be managed effectively?

Remote IP Relay Operators often encounter challenges such as maintaining focus during repetitive tasks, managing high call volumes, and ensuring accurate message relay between parties. Working from home can also present distractions, so creating a dedicated, quiet workspace is essential. Operators can manage these challenges by taking regular short breaks, using ergonomic equipment, and staying organized with digital tools. Effective communication skills and strict adherence to confidentiality protocols are also crucial for success in this role.

What is a Remote IP Relay Operator?

A Remote IP Relay Operator is a professional who facilitates communication between individuals with hearing or speech disabilities and standard telephone users. They do this by relaying typed messages from the person using an internet-based relay service to the hearing person over the phone, and then typing back the spoken response. This role is typically performed remotely, allowing operators to work from home or other locations with internet access. The job requires excellent typing, listening, and communication skills, as well as sensitivity to confidentiality and user needs.

What are the key skills and qualifications needed to thrive as a Remote IP Relay Operator, and why are they important?

To thrive as a Remote IP Relay Operator, you need excellent typing skills, strong command of the English language, and a high school diploma or equivalent. Familiarity with telecommunications systems, relay service platforms, and secure internet applications is typically required. Outstanding attention to detail, active listening, and the ability to maintain confidentiality help set candidates apart in this role. These skills ensure accurate and efficient message relay between callers, supporting effective and private communication for individuals who are deaf or hard of hearing.

What is the difference between Remote Ip Relay Operator vs Remote Customer Service Representative?

AspectRemote Ip Relay OperatorRemote Customer Service Representative
Required CredentialsBasic computer skills, communication skillsHigh school diploma or equivalent, communication skills
Work EnvironmentHome-based, specialized communication setupHome-based, general office environment
Employer & Industry UsageTelecommunications, assistive technologyRetail, tech support, service industries
Common Search & ComparisonOften compared for remote communication rolesMore general customer support roles

The main difference is that Remote Ip Relay Operators focus on facilitating communication for individuals with hearing or speech disabilities using specialized technology, while Remote Customer Service Representatives handle general customer inquiries across various industries. Both roles require strong communication skills and are performed remotely, but the specific tools and target audiences differ.

What are popular job titles related to Remote Ip Relay Operator jobs in Tennessee? For Remote Ip Relay Operator jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Ip Relay Operator jobs in Tennessee look for? The top searched job categories for Remote Ip Relay Operator jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Ip Relay Operator jobs? Cities in Tennessee with the most Remote Ip Relay Operator job openings:
Remote Ip Relay Operator jobs near you
Infographic showing various Remote Ip Relay Operator job openings in Tennessee as of July 2026, with employment types broken down into 100% Full Time. Highlights an 17% Hybrid, and 83% Remote job distribution.
Technical Support Representative - Tier I (Remote U.S.)

Technical Support Representative - Tier I (Remote U.S.)

Uniguest

Nashville, TN • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Join Uniguest as a Remote Technical Support Representative

At Uniguest, our Technical Support Representatives are the trusted experts our customers rely on when they need help most. If you enjoy solving technical problems, helping people, and working with a supportive team, we\'d love to hear from you.

In this fully remote role, you\'ll provide exceptional technical support to customers across the United States in a 24/7/365 environment. You\'ll troubleshoot Windows PCs, networking issues, and Uniguest\'s proprietary software while guiding customers through solutions with patience, professionalism, and confidence.

No two days are the same. You\'ll have the opportunity to solve a variety of technical challenges, develop your troubleshooting skills, and make a meaningful impact by helping customers get back up and running quickly.

The ideal candidate enjoys technology, communicates clearly, and thrives in both independent work and collaborative team environments. If you\'re naturally curious, customer-focused, and motivated by solving problems, you\'ll fit right in.

What You\'ll Do

  • Deliver friendly, professional technical support via phone and remote tools
  • Troubleshoot Windows PCs, networking issues, and Uniguest software
  • Diagnose technical problems and guide customers to successful resolutions
  • Collaborate with teammates to resolve complex issues and share knowledge
  • Create a positive customer experience with every interaction

This is a fully remote position based in the United States, offering the opportunity to grow your technical expertise while working with a collaborative team dedicated to delivering outstanding customer support.

Scheduled Days: Tuesday, Wednesday, Thursday, Friday and Sunday 

Scheduled Hours: 11:00AM-7:00PM Central Standard Time.

What You\'ll Bring

  • Experience troubleshooting Windows PCs, common hardware issues, and printer functionality.
  • Working knowledge of networking concepts, including routers, switches, IP addressing, wired and wireless connectivity, and network printers.
  • Strong verbal and written communication skills with the ability to explain technical concepts to users of all experience levels.
  • Excellent problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated with the ability to work independently while collaborating effectively with a remote team.
  • A curiosity for technology and a willingness to quickly learn new products, systems, and tools.
  • Experience using CRM systems (Salesforce preferred), ticketing systems, remote support tools, SharePoint, and Microsoft Office.
  • Experience with Linux is a plus but not required.
  • High school diploma or equivalent required.
  • Associate degree in Information Technology or a related field is a plus.
  • Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are preferred.
  • Proficiency supporting Windows operating systems, macOS, Microsoft Office, and Adobe Reader.

What We Offer

  • Competitive employee benefits package*
  • Medical, Dental and Vision Insurance Plan options.
  • Pet Insurance Plan. 
  • 401k Plan with Employer Match.
  • Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave.
  • Employee Assistance Program (EAP).
  • Employee Referral Bonus Program.
  • Career development and potential for advancement opportunities.
  • Performance bonuses.
  • Employee Recognition Rewards Program. 

*Benefits package will depend on your position, location and other eligibility requirements.

About Uniguest
Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.

Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.


Tuesday, Wednesday, Thursday, Friday, Saturday. 11:00AM-7:00PM CST.

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