Remote Invoice Data Entry Jobs in Lansing, MI (NOW HIRING)

We are seeking customer-focused individuals to join our team as Remote Customer Service Representatives. In this role, you will assist Michigan residents by providing information, support, and guidance regarding healthcare-related assistance programs. Representatives will help callers navigate online portals, answer program-related questions, and provide enrollment and support services.

This is a fully remote position requiring a dedicated, distraction-free workspace and reliable high-speed internet.

• Pay Rate: $15.00 per hour
• Schedule: Monday through Friday
• Availability Required: 8:00 AM - 5:00 PM
• Training Schedule: Monday through Friday, 8:00 AM - 5:00 PM for approximately 13 business days (subject to change)

• Answer inbound customer service calls in a professional and courteous manner.
• Assist customers with navigating online portals and completing program-related processes.
• Provide accurate information regarding available services and program requirements.
• Document customer interactions and update records in computer systems.
• Respond to customer inquiries via phone and email when applicable.
• Research and resolve routine customer concerns using available resources.
• Escalate complex issues to appropriate team members when necessary.
• Maintain confidentiality and accuracy while handling customer information.
• Communicate effectively with customers and internal teams.

• Must reside within the State of Michigan.
• Minimum 35 WPM typing speed.
• Ability to type accurately while speaking with customers.
• Strong verbal and written communication skills.
• Clear and professional phone presence.
• Comfortable using computers, multiple software applications, and dual monitors.
• Customer service experience in a call center, retail, banking, healthcare, hospitality, or other customer-facing environment.
• Flexible and dependable with work schedules.

• High-speed internet with a minimum of:
  • 25 Mbps download speed
  • 10 Mbps upload speed
  • At least 30 GB of available data
  • 50 Mbps recommended for households sharing internet service
• Dedicated, quiet, distraction-free workspace.
• Smartphone or tablet available for work-related authentication or communication purposes.
• Remote work is not a substitute for dependent care arrangements.
• Ability to sign all required remote work agreements.

• Healthcare or benefits enrollment experience.
• Experience working with CRM systems.
• Experience handling high-volume inbound calls.
• Familiarity with healthcare support programs and customer enrollment processes.

• Customer Service
• Call Center Support
• Microsoft Office Suite
• Email Communication
• Data Entry
• Phone Support
• Typing and Documentation
• Healthcare Customer Support
• CRM Systems
• Problem Solving
• Multitasking

Job Type & Location

This is a Contract position based out of East Lansing, MI.

The pay range for this position is $15.00 - $15.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Sep 22, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.