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Remote Internship Helpdesk Jobs in Calgary, AB (NOW HIRING)

WSP

Junior Building Science Technician

Calgary, AB · On-site +1

CA$57K - CA$76K/yr

... or strong coop / internship exposure in building sciences, construction, or consulting ... This may include the ability to work in a variety of environmental conditions, such as remote or ...

WSP

Junior Building Science Technician

Calgary, AB · On-site +1

CA$57K - CA$76K/yr

... or strong coop / internship exposure in building sciences, construction, or consulting ... This may include the ability to work in a variety of environmental conditions, such as remote or ...

All JobsHelpdesk JobsRemote Internship Helpdesk JobsRemote Internship Helpdesk Jobs in Calgary, AB

Remote Internship Helpdesk information

What is a remote internship helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What are the key skills and qualifications needed to thrive as a remote internship helpdesk professional?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a remote internship helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What are popular job titles related to Remote Internship Helpdesk jobs in Calgary, AB?

For Remote Internship Helpdesk jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Remote Internship Helpdesk jobs in Calgary, AB look for?

The top searched job categories for Remote Internship Helpdesk jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Remote Internship Helpdesk jobs?

Cities near Calgary, AB with the most Remote Internship Helpdesk job openings:

Remote Internship Helpdesk jobs near you

May 2027 - Assurance CPA - Summer internship - Calgary

Pwc

Calgary, AB • On-site, Remote

Full-time

Medical, Dental, Vision, Life

Posted 12 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants

Job description

Line of Service

Assurance

Industry/Sector

Not Applicable

Specialism

Assurance

Management Level

Intern/Trainee

Job Description & Summary

At PwC Canada,we'remore than a professional services firm-we'rea community of solvers tackling the world's most important problems. As a Summer Intern in our Assurance practice,you'llbe part of a diverse, inclusive team that values your perspective and empowers you to make a real impact.You'llbuild relationships, gain hands-on experience withcutting-edgetechnologies, and contribute to work that matters-whetherit'shelping clients navigate complex challenges or driving trust in financial reporting.

Ifyou'rean accounting student working toward your CPA designation, this internship offers a launchpad like no other. From early May through mid-August 2027,you'lldive into real client work, learning how businessesoperateand how trust is built in themarket.You'llbe guided through the audit process by experienced professionals and gain exposure to ourmarket leading AI &digital tools.You'llbenefitfrom a rich internship experience that includesmeetings withfirm leadership, interactive lunch and learns, skill-building workshops, client visits, and opportunities toparticipatein volunteer and social events.Grow here, go further.

Experiences andskillsyou'lluse to solve:

  • Enrolled in post-secondary education and working to obtaintheCanadian CPArequiredprerequisite courses

  • An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

  • A demonstrated commitment to valuing differences and working alongside diverse people and perspectives

  • Strong written and verbal communication skills to articulatenew ideas

  • Highly detail oriented with excellent organisational and analytical skills; an ability to think broadly and to ask questions about data,factsand other information to deliver quality to our clients

  • Share and collaborate effectively with others, building relationships which are genuine and rooted in trust

  • Ability to easily adapt and prioritise,demonstratingproject management skills to handle changing priorities

  • Examples of alignment with PwC Values: Acting with Integrity, Working Together, Care, Reimagine the Possible and Make a Difference

  • This role requires that youarelegally entitled to work for PwC in Canada for the intended duration of the offer/contractfrom early MayuntilMid-August 2027.

  • PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

Please note:

  • Apply before our applications close onSeptember 13th, 2026 at 11:59pm (MT).To learn about our applicationprocess,visit ourApplying to PwCpage on our campus recruitment website

  • This position is eligible for PwC Canada's Award and Mentorship Programs.

Whyyou'lllove PwC:

  • Personalized Benefits & Wellbeing: Choose flexible health, dental, vision, life, and disability coverage. Access mental health support ($3,500 annually), virtual care, and up to a $750 lifestyleaccount for wellness, fitness, and personal growth.

  • Invest in Your Future: Boost your retirement savings with employer matching and take advantage of financial planning resources and banking programs.

  • Growth & Learning: Unlock coaching, mentoring, and clear career paths to help you reach your potential.

  • Time off to focus on what matters most:Enjoy up to31 paiddays off including summer and winter office closures, substitute a public holiday toobserveyour religious holiday, or take part in international remote work options to extend your time abroad,

  • Inclusive, Purpose-Driven Culture: Join a diverse, supportive team where you can be your authentic self, build lifelong relationships, and help shape tomorrow.

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations,Metisand Inuit Peoples. We recognize the systemic racism,colonialismand oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Policies, Active Listening, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Communication, Compliance Auditing, Complying With Regulations, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Emotional Regulation, Empathy, External Audit, Financial Accounting, Financial Audit, Financial Disclosure Report {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

August 10, 2026We're committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).Nous tenons a repondre a vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour etre parfaitement a l'aise, faites-le-nous savoir a l'etape de la demande d'emploi.L'utilisation de l'intelligence artificielle (IA) dans le domaine du recrutement en est a ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. A certains stades de notre processus de recrutement, nous comptons sur l'IA pour ameliorer votre experience. Par exemple, pendant l'examen du curriculum vit ou l'elaboration d'une liste de recommandations personnalisees, un agent conversationnel pourrait vous demander des precisions ou fixer avec vous un rendez-vous pour l'entrevue. L'IA nous aide a mieux lutter contre les prejuges, car l'evaluation des candidats se fait de facon juste et equitable, sans que les informations d'identification comme le nom ou le sexe soient connues. Elle nous permet egalement de mieux reperer les bons candidats pour un poste et d'evaluer le lien entre leurs competences, leur experience et leurs chances de reussir chez PwC Canada. Bien que l'IA facilite certaines etapes de notre processus de recrutement, les decisions finales d'embauche sont toujours prises par des personnes. Pour en savoir plus sur l'utilisation et la protection de vos donnees personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

What PwC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About pwc

Sourced by ZipRecruiter

We know that the future success of our firm is contingent on equitable experiences for our people. From recruitment to partnership, we’re working hard to give every person an equitable opportunity to grow and to thrive as part of our community of solvers. We understand that establishing and maintaining a fair, equitable and welcoming environment for all people requires building a culture of belonging: a shift from awareness to empathy — while demonstrating inclusive leadership that cultivates trust among our people and our clients. PwC is committed to advancing diversity, equity and inclusion (DEI) through an evidence-based strategy designed to achieve well-defined and meaningful aspirational goals. Our aim is to solve problems for the long term, as that is how we build trust and continue to build on our culture of belonging. At the core of this endeavor are stated goals and a series of linked programs enabling targeted interventions at key moments in our employees’ career trajectories.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

London, London, UK

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