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Remote Internship Helpdesk Jobs in Wisconsin (NOW HIRING)

$110K - $120K/yr

... help you succeed. With over 30 specialty and property and casualty operations, there are always ... Excludes seasonal employees and interns.

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Remote Internship Helpdesk information

What is a remote internship helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What are the key skills and qualifications needed to thrive as a remote internship helpdesk professional?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a remote internship helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What cities in Wisconsin are hiring for Remote Internship Helpdesk jobs?

Cities in Wisconsin with the most Remote Internship Helpdesk job openings:

Actuarial Analyst - Remote (De Pere, WI preferred)

UnitedHealth Group

De Pere, WI • On-site, Remote

$60K - $107K/yr

Full-time

Retirement

Posted 5 days ago


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

190th of 891 rated healthcare providers


Job description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
As an Actuarial Analyst within UHC Employer & Individual (E&I), you will assist with actuarial efforts including data analysis, Excel modeling, and other actuarial analytics in support of industry intelligence gathering. You will use innovative tools including the largest database of health care information in the world to help the business make important decisions.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Conduct data analysis and prepare reports
  • Build and maintain the tools used to support competitive discount analytics
  • Analyze and evaluate intelligence to support questions from consultants, internal client actuaries, and underwriters
  • Perform mathematical analyses and actuarial modeling to provide management with statistical findings and conclusion
  • Perform quantitative analysis of actuarial, financial, utilization and costs data
  • Analyze forecasts and trends to help leaders make decisions
  • Develop efficient SQL queries with SSMS for analysis

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's Degree in Actuarial Science, Mathematics, or similar
  • Successful completion of at least one SOA actuarial exam
  • 3+ months of internship experience or work experience in a corporate setting
  • Experience or solid desire to do coding (basic level of proficiency)
  • Intermediate or higher level of proficiency with MS Excel (expertise with large tables of data, formulas, and calculations)
  • Proven excellent documentation skills

Preferred Qualifications:
  • Experience working in the finance or health care industry
  • Basic or higher level of proficiency with PowerBI, VBA, and/or SQL (Structured Query Language)
  • Ability to learn quickly and use computer software tools effectively
  • Demonstrated positive, motivated and team-oriented attitude
  • Experience or solid desire to apply AI and large language models (e.g., CoPilot) to actuarial work

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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