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Remote Internship Helpdesk Jobs in Stevens Point, WI

Remote Internship Helpdesk information

See Stevens Point, WI salary details

$12

$22

$32

How much do remote internship helpdesk jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote internship helpdesk in Stevens Point, WI is $22.48, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Internship Helpdesk professional, and why are they important?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What is a Remote Internship Helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

How does a Remote Internship Helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.
What are popular job titles related to Remote Internship Helpdesk jobs in Stevens Point, WI? For Remote Internship Helpdesk jobs in Stevens Point, WI, the most frequently searched job titles are:
What cities near Stevens Point, WI are hiring for Remote Internship Helpdesk jobs? Cities near Stevens Point, WI with the most Remote Internship Helpdesk job openings:

Urban Forestry Career Profile Intern

Universities of Wisconsin

Stevens Point, WI โ€ข On-site, Remote

$14.50 - $19.50/hr

Part-time

Re-posted 2 days ago


Job description

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students
Position Title:
Urban Forestry Career Profile Intern
Job Category:
Student Hourly
Job Profile:
Student Help
Job Summary:
Position Overview
Wisconsin's K-12 school system has put an emphasis on career awareness for students. LEAF is updating its Urban Forestry Lesson Guide to help Wisconsin educators engage students in learning about the urban forests that surround their schools. As part of this project, LEAF would like to share the stories of ten professionals whose work is related to urban forestry. The Urban Forestry Career Profile Intern will be responsible for using notes and transcripts from interviews to draft career profiles in a narrative format. The intern will also edit profiles based on feedback from LEAF staff and the featured professionals.
Specific Duties
  • Use a designated folder in Microsoft Teams to store all work (interview transcripts, profiles, images) related to the Urban Forestry Career Profile Project
  • Meet with project lead to develop project plan
  • Participate in bi-weekly check-ins with project lead to discuss progress
  • Review interview transcripts and notes
  • Draft career profiles in narrative format
  • Use AI to check the reading level of profiles and adjust to be at a 6th-8th grade reading level
  • Share profiles with project lead and LEAF staff for feedback
  • Edit profiles based on feedback from project lead and LEAF staff
  • Share profiles with professionals for feedback
  • Edit profiles based on feedback from professionals
  • Create final draft of profiles

This position is eligible for internship credit (NRES 381) to meet academic requirements.
Hours
This position requires the ability to work approximately 5-10 hours per week over Winter break and/or Spring Semester in the Wisconsin Center for Environmental Education office (Student Services Center - Room 201) between the hours of 8 AM and 5 PM. Remote work during scheduled breaks can be arranged.
Required Qualifications
  • Excellent written communication skills
  • Highly organized and professional
  • Ability to discern quality information relevant to the subject
  • Ability to work independently
  • Proficient in Google docs (or willingness to learn)
  • Willingness to learn and apply ADA Title II standards for accessible content
  • Good academic standing

Preferred Qualifications
A background in forestry, natural resources, or education would be helpful.
Apply
Apply for position JR10006384 through Workday and submit a letter of interest and resume to Gina Smith at gsmith@uwsp.edu.
Application Deadline
Monday, December 15, 2025
Contact Information
For specific position details and questions contact Gina Smith at gsmith@uwsp.edu or 715-346-3005.
Key Job Responsibilities:
Special Notes:
Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com.
Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at 715-346-2606 or hr@uwsp.edu.
The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx
The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.
UW is an Equal Opportunity Employer:
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.