Call Center Team Lead
Boca Raton, FL · Remote
In this role, you will oversee our call center's daily operations and personnel, doing everything ... remote position.
Boca Raton, FL · Remote
In this role, you will oversee our call center's daily operations and personnel, doing everything ... remote position.
Boca Raton, FL · Remote
In this role, you will oversee our call center's daily operations and personnel, doing everything ... remote position.
Boca Raton, FL · Remote
$15.25 - $19/hr
... Call Center Representative to join our team. In this role, you will take inbound and outbound calls ... remote position.
Boca Raton, FL · Remote
$15.25 - $19/hr
... Call Center Representative to join our team. In this role, you will take inbound and outbound calls ... remote position.
Plantation, FL · On-site +1
$18/hr
High-volume sales, collections, or fast-paced call center experience is required. Fast typing speed ... This is a remote work from home position. Equipment is provided for the role. Our benefits package ...
Plantation, FL · On-site +1
$18/hr
High-volume sales, collections, or fast-paced call center experience is required. Fast typing speed ... This is a remote work from home position. Equipment is provided for the role. Our benefits package ...
High-volume sales, collections, or fast-paced call center experience is required. Fast typing speed ... This is a remote work from home position. Equipment is provided for the role. Our benefits package ...
High-volume sales, collections, or fast-paced call center experience is required. Fast typing speed ... This is a remote work from home position. Equipment is provided for the role. Our benefits package ...
High-volume sales, collections, or fast-paced call center experience is required. Fast typing speed ... This is a remote work from home position. Equipment is provided for the role. Our benefits package ...
High-volume sales, collections, or fast-paced call center experience is required. Fast typing speed ... This is a remote work from home position. Equipment is provided for the role. Our benefits package ...
Dania Beach, FL · On-site +1
$18/hr
As a Bilingual Call Center Representative at LogixHealth, you will provide support and service to ... The pay range for this role is: 18 - 18 USD per hour (Remote (United States)
Dania Beach, FL · On-site +1
$18/hr
As a Bilingual Call Center Representative at LogixHealth, you will provide support and service to ... The pay range for this role is: 18 - 18 USD per hour (Remote (United States)
Miami, FL · On-site +1
$17 - $24.26/hr
Operating in a call center environment, receives inbound and makes outbound customer service calls ... Remote
Miami, FL · On-site +1
$17 - $24.26/hr
Operating in a call center environment, receives inbound and makes outbound customer service calls ... Remote
Lake Worth, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Lake Worth, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Coral Springs, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Coral Springs, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Boynton Beach, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Boynton Beach, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Boca Raton, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Boca Raton, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Fort Lauderdale, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Fort Lauderdale, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Delray Beach, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Delray Beach, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Hollywood, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Hollywood, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Pompano Beach, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Pompano Beach, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Wellington, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Wellington, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
West Palm Beach, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
West Palm Beach, FL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...
Fort Lauderdale, FL · Remote
$15.25 - $20.75/hr
Strong work ethic and ability to complete training modules independently Preferred Background * 2+ years of customer-service, call-center, or sales experience * Previous remote or performance-based ...
Fort Lauderdale, FL · Remote
$15.25 - $20.75/hr
Strong work ethic and ability to complete training modules independently Preferred Background * 2+ years of customer-service, call-center, or sales experience * Previous remote or performance-based ...
Plantation, FL · On-site +1
$14.75 - $19/hr
Remote Opportunity Bilingual Spanish Speaking Preferred Schedule: Monday through Friday, 8:00 AM to ... EXPERIENCE: · Prefer minimum of one year experience in a call center environment. · Knowledge of ...
Plantation, FL · On-site +1
$14.75 - $19/hr
Remote Opportunity Bilingual Spanish Speaking Preferred Schedule: Monday through Friday, 8:00 AM to ... EXPERIENCE: · Prefer minimum of one year experience in a call center environment. · Knowledge of ...
West Palm Beach, FL · Remote
$15.50 - $21/hr
... call center, or support roles preferred) Highly organized, dependable, and detail-oriented Comfortable working independently in a remote environment Able to learn new systems, tools, and processes ...
West Palm Beach, FL · Remote
$15.50 - $21/hr
... call center, or support roles preferred) Highly organized, dependable, and detail-oriented Comfortable working independently in a remote environment Able to learn new systems, tools, and processes ...
$10.27 - $11.49
1% of jobs
$11.49 - $12.71
4% of jobs
$12.71 - $13.94
9% of jobs
$14.98 is the 25th percentile. Wages below this are outliers.
$13.94 - $15.16
13% of jobs
$15.16 - $16.38
22% of jobs
The median wage is $16.47 / hr.
$16.38 - $17.61
22% of jobs
$18.05 is the 75th percentile. Wages above this are outliers.
$17.61 - $18.83
14% of jobs
$18.83 - $20.05
8% of jobs
$20.05 - $21.28
4% of jobs
$21.28 - $22.50
3% of jobs
$22.50 - $23.72
1% of jobs
$10
$16
$23
| Aspect | Remote International Call Center | Remote Customer Service Representative |
|---|---|---|
| Credentials | Basic customer service skills, possibly multilingual | Customer service skills, sometimes specific product knowledge |
| Work Environment | Call center software, headset, quiet space | Computer, phone, internet connection |
| Employer & Industry | Global call centers, outsourcing companies | Various industries including retail, tech, healthcare |
| Search & Comparison Intent | Understanding international call center roles | Finding remote customer service jobs |
The Remote International Call Center typically involves handling calls from international clients, often requiring multilingual skills and familiarity with call center software. In contrast, a Remote Customer Service Representative may serve local or national customers, focusing on product or service support. Both roles require strong communication skills and internet access, but the international role emphasizes language skills and global communication. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
Other
PTO
Posted 24 days ago
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking an experienced Call Center Team Lead to join our team. In this role, you will oversee our call center's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, and achieve company goals. Your responsibilities will include managing staff, developing key performance indicators, and tracking and reporting on productivity.
Responsibilities
Manage and train call center employees so they are capable of providing excellent customer service
Oversee call center operations, making improvements to telephone skills and other procedures
Create goals and objectives for the call center and document performance using key performance indicators
Develop and implement policies and procedures that maximize productivity
Prepare and present reports on call center statistics to upper management
Assist representatives where escalation is needed
Take inbound calls and assist customers upwards of 100 per day
Make outbound calls for prospects, leads, etc and generate sales
Qualifications
High school diploma/GED is required, college experience is preferred
Call Center Team Lead experience is preferred
Previous experience as a call center manager or in a similar managerial position
Strong grasp of customer service metrics and key performance indicators in a call center setting
Knowledge of budgeting, reporting, and basic financial analysis concepts
Highly skilled in Microsoft Office and call center software
Excellent verbal, written, and interpersonal communication skills
This is a remote position.