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Remote International Call Center Jobs in Indiana

Job Summary Our Call Center Representative is a customer service and inbound sales focused role ... if remote) · Access to stable Internet · Ability to Travel to Corporate Office for initial ...

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Remote International Call Center information

Can I work remotely for a remote international call center?

Yes, remote international call centers often hire employees to work from home, providing customer service or support roles that require internet access and communication skills. These positions typically involve using specific software and may require language proficiency or relevant certifications. Working remotely allows flexibility and the ability to serve clients across different time zones.

What is the difference between Remote International Call Center vs Remote Customer Service Representative?

AspectRemote International Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, possibly multilingualCustomer service skills, sometimes specific product knowledge
Work EnvironmentCall center software, headset, quiet spaceComputer, phone, internet connection
Employer & IndustryGlobal call centers, outsourcing companiesVarious industries including retail, tech, healthcare
Search & Comparison IntentUnderstanding international call center rolesFinding remote customer service jobs

The Remote International Call Center typically involves handling calls from international clients, often requiring multilingual skills and familiarity with call center software. In contrast, a Remote Customer Service Representative may serve local or national customers, focusing on product or service support. Both roles require strong communication skills and internet access, but the international role emphasizes language skills and global communication. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of International Call Center jobs in Indiana? The most popular types of International Call Center jobs in Indiana are:
What cities in Indiana are hiring for Remote International Call Center jobs? Cities in Indiana with the most Remote International Call Center job openings:

Remote Call Center Agent

MDS Communications

Indianapolis, IN • Remote

$15 - $16/hr

Full-time

Medical, PTO

Re-posted 27 days ago


Job description

Job DetailsLevel: EntryJob Location: Indiana Remote - INEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications