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Remote International Call Center Agent Jobs in Wisconsin

ChenMed

$24.26/hr

Operating in a call center environment, receives inbound and makes outbound customer service calls ... Remote

Posted today

ChenMed

$54K - $77K/yr

Identifies quality standards for the call center and develops processes meant to evaluate training ... Remote

TEKsystems

Real Time Coordinator REMOTE

Madison, WI · Remote

$25 - $32/hr

The analyst is required to perform administrative duties through a ticketing system to build agent ... High School diploma, or equivalent 3 years of related work experience Prior call-center Real Time ...

New

CallTower Inc

$111K - $133K/yr

As a Five9 Contact Center Solutions Integrator at Inoria, a Calltower company, you will be bringing ... agent assist, speech and text analytics, predictive engagement, etc. • Participate in AI ...

TransPerfect

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

TransPerfect

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility LLC

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility LLC

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility LLC

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility LLC

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

ChenMed

$24.26/hr

Operating in a call center environment, receives inbound and makes outbound customer service calls ... Remote

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All JobsInternational Call Center Agent JobsRemote International Call Center Agent JobsRemote International Call Center Agent Jobs in Wisconsin

Remote International Call Center Agent information

What is a remote international call center agent?

Remote International Call Center Agents are customer service professionals who handle phone calls, emails, or chats from customers located in different countries, all while working from a remote location, typically their home. They assist customers with inquiries, technical support, or sales, often requiring proficiency in multiple languages and familiarity with various cultural norms. These agents use internet-based communication tools and are employed by companies that operate globally, ensuring customer support is available across different time zones. The role requires strong communication skills, adaptability, and reliable internet access.

How do remote international call center agents effectively manage communication across different time zones and cultures?

Remote International Call Center Agents often work with customers from diverse countries, which requires flexibility in scheduling and strong cultural awareness. Agents typically use scheduling tools to track time zone differences and ensure timely responses. To build rapport and provide excellent service, agents also receive training on cultural norms and communication styles unique to each region they support. This adaptability not only improves customer satisfaction but also helps agents develop valuable cross-cultural communication skills for future career growth.

What are the key skills and qualifications needed to thrive as a remote international call center agent, and why are they important?

To thrive as a Remote International Call Center Agent, you need strong communication skills, fluency in required languages, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and ticketing platforms is typically required. Outstanding problem-solving abilities, patience, and cultural sensitivity help agents excel in diverse and fast-paced environments. These skills ensure effective customer support, high satisfaction rates, and seamless service across international markets.

What is the difference between Remote International Call Center Agent vs Remote Customer Service Representative?

AspectRemote International Call Center AgentRemote Customer Service Representative
CredentialsBasic customer service skills, possibly multilingualBasic customer service skills, sometimes specific product knowledge
Work EnvironmentHome-based, international calls, flexible hoursHome-based or office, local or national calls, flexible hours
Industry UsageCall centers serving international clientsCustomer support across various industries
Search IntentJobs involving international communication and multilingual skillsJobs focused on local or national customer support

The Remote International Call Center Agent typically handles international calls, often requiring multilingual skills and cultural awareness, whereas the Remote Customer Service Representative may focus on local or national clients. Both roles involve customer support but differ mainly in scope and geographic focus.

Can I work remotely as a remote international call center agent for an international company?

Remote international call center agents can work for companies based in different countries, often requiring strong communication skills, language proficiency, and reliable internet access. Many companies hire remote agents globally, but specific requirements such as work permits or language skills vary by employer. It is important to review each company's policies and job postings for eligibility criteria and technical requirements.

What are the most commonly searched types of International Call Center Agent jobs in Wisconsin?

The most popular types of International Call Center Agent jobs in Wisconsin are:

What are popular job titles related to Remote International Call Center Agent jobs in Wisconsin?

For Remote International Call Center Agent jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote International Call Center Agent jobs in Wisconsin look for?

The top searched job categories for Remote International Call Center Agent jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote International Call Center Agent jobs?

Cities in Wisconsin with the most Remote International Call Center Agent job openings:

Remote International Call Center Agent jobs near you
Infographic showing various Remote International Call Center Agent job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Supervisor

State Collection Service Inc

Madison, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

The GREAT STATE TEAM is seeking a Remote Extended Business Office (EBO) Supervisor to join our fast-growing teams! As an EBO Supervisor you will manage the performance, workflow, activity and standard of service for our EBO Customer Service Representatives who act directly in clients' names to provide information to patients/account holders, resolve billing and payment issues, and collect payment in order to support client and public alike. The EBO Supervisor works to perform the duties below, as well as coach/train, handle escalated patient and client issues, ensure quality/compliance, and manage personnel matters.
**Veterans and Military Spouses Encouraged to Apply**
Duties include but are not limited to:
  • Monitors and manages performance, activity, and quality of assigned EBO Representatives in their teams.
  • Manages the scheduling, attendance and workflow of their team to maximize results for company, client, and members of the public.
  • Acts as supervisory backup in support of other department personnel.
  • Coaches and trains team and department personnel as required. Updates and maintains department-specific training material.
  • Ensures changes/updates to policies, protocols, and information within the department are rapidly and accurately distributed to all relevant staff.
  • Helps to make suggestions and implement ideas that improve team and department performance.
  • Interviews and screens job applicants for department positions.
  • Handles personnel and disciplinary issues for assigned staff as required.
  • Creates and conducts formal performance appraisals for assigned staff.
  • Completes assigned reporting and administrative tasks as required by the department.
  • Leads/Participates in meetings regarding EBO team & department issues.
  • Makes/answers escalated calls in the name of the client in order to resolve billing and payment issues as necessary.
  • Ensures staff handle client and account holder correspondence with accuracy, timeliness and according to protocol.
  • Maintains internal and external compliant and personnel incident logs.
  • Acts as company representative, liaising and responding to Clients regarding information requests and issues as needed.

Additional Duties and Responsibilities:
  • Completes special projects or other work duties as assigned.
  • Participates in the resolution of client issues and nonconformities as needed.
  • Adheres to all FDCPA, FCRA, HIPAA and applicable laws.
  • Attend ACA's Code of Ethics training annually.
  • Adheres to all SCS policies as stated in the Handbook.
  • Will assist others within the department in their duties when necessary.
  • Represents SCS with the professional and ethical work standards consistent with the mission and management policy of the company.
  • Ensures all staff activities are within company quality and compliance standards, as well as client-specific protocols.
  • Utilizes company and client information systems successfully to gain results as a part of daily duties.

Qualifications, Skills, and Experience:
  • 2+ years experience acting as Team Lead or Supervisor in a Call Center or Customer Service function where contact with the public was a part of daily duties.
  • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration.
  • Previous experience overseeing others, including duties such as: performance management, handling disciplinary/personnel issues, staffing/interviewing, scheduling, and coaching/training.
  • Personal Computing skills, including MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Internet, and keyboarding
  • Ability to enter and update data on company and client systems in an accurate, timely manner.
  • Experience with Artiva HealthCare and/or FACS a plus
  • Ability to work successfully in a fast-paced, deadline-oriented environment.
  • Strong organization skills. The ability to work on multiple tasks simultaneously.
  • Articulate written and verbal communication skills.
  • Focus upon customer service and deliverables.
  • Significant attention to detail.

We Offer a Comprehensive Benefits Package:
  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
  • Paid time off
  • 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of all post offer processing.
Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM

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