2

Remote Intake Specialist Jobs in Iowa (NOW HIRING)

The Intake Client Specialist manages a queue of incoming documents to create new clients, and ... This is a fully remote position. Employees must be located in Iowa (applicants outside of Iowa will ...

The Intake Client Specialist manages a queue of incoming documents to create new clients, and ... This is a fully remote position. Employees must be located in Iowa (applicants outside of Iowa will ...

Customer Care Specialist - Remote

Waterloo, IA · Remote

$15.75 - $21/hr

We are looking for a compassionate and service-oriented Customer Care Specialist to provide ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

next page

Showing results 1-20

Remote Intake Specialist information

See Iowa salary details

$11

$19

$29

How much do remote intake specialist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote intake specialist in Iowa is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.44 per hour, depending on experience, location, and employer.

What is a remote intake specialist?

A Remote Intake Specialist is responsible for gathering and processing client or patient information for a company, typically in healthcare, legal, or customer service industries. They conduct initial screenings, verify details, and ensure accurate documentation. Working remotely, they communicate via phone, email, or online platforms to collect necessary data. Strong communication, attention to detail, and organizational skills are essential for this role.

What are the typical daily responsibilities of a remote intake specialist?

As a Remote Intake Specialist, your daily responsibilities often include reviewing inbound referrals or inquiries, collecting and verifying client or patient information, entering data into secure digital systems, and communicating with clients or colleagues via phone, email, or chat. You may also coordinate initial appointments, clarify documentation requirements, and follow up on incomplete records. Much of your work is self-directed, and you’ll frequently interact with other team members such as case managers, healthcare providers, or administrative staff. This collaborative, detail-oriented workflow helps ensure accurate and efficient onboarding of clients or patients into company services.

What are the key skills and qualifications needed to thrive in the remote intake specialist position, and why are they important?

To thrive as a Remote Intake Specialist, you need strong organizational skills, attention to detail, and experience in customer service or healthcare administration, often supported by a high school diploma or higher education. Familiarity with CRM software, electronic health record (EHR) systems, and secure data entry platforms is commonly required. Excellent verbal and written communication, problem-solving, and the ability to work independently are valuable soft skills for this role. These abilities enable you to efficiently gather and process client or patient information while maintaining accuracy and professionalism in a remote work environment.

What are the most commonly searched types of Intake Specialist jobs in Iowa?

The most popular types of Intake Specialist jobs in Iowa are:

What are popular job titles related to Remote Intake Specialist jobs in Iowa?

For Remote Intake Specialist jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Intake Specialist jobs in Iowa look for?

The top searched job categories for Remote Intake Specialist jobs in Iowa are:

What cities in Iowa are hiring for Remote Intake Specialist jobs?

Cities in Iowa with the most Remote Intake Specialist job openings:

Infographic showing various Remote Intake Specialist job openings in Iowa as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,659 per year, or $19.5 per hour.

Intake Client Specialist

Mom's Meals

Ankeny, IA • Remote

$17/hr

Full-time

Retirement, PTO

Posted 5 days ago


Mom's Meals rating

6.1

Company rating: 6.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

14th of 24 rated food delivery companies


Job description

The Intake Client Specialist manages a queue of incoming documents to create new clients, and update existing clients as needed in the Customer Relationship Management (CRM) system. This Specialist operates within a service level agreement managing speed to start entry while observing various agency specific handling procedures maintaining the highest level of accuracy for billing and compliance purposes.
 
This is a fully remote position. Employees must be located in Iowa (applicants outside of Iowa will not be considered). The starting wage is $17.00/hour with weekly pay, PTO, and benefits available after 30 days of employment. Work hours are Monday-Friday 8:00am-5:00pm with the potential of overtime.
 
This position will start on Monday, September 28th, 2026. You must be able to come onsite day 1 of employment for orientation.
Position Responsibilities may include, but not limited to
  • Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed
  • Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information
  • Troubleshoot and resolve account issues as required
  • Coordinate with internal business partners including but not limited to Logistics, Customer Care, Billing, and Compliance
  • Assist other departments for Intake-related inquiries
Required Skills and Experience
  • High school diploma or equivalent
  • Basic Microsoft Office skills
  • Previous Data Entry skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to problem solve issues in a timely manner
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Strong verbal, written, and interpersonal communication skills
  • Ability to prioritize, meet deadlines, and adjust as needed in a fast paced environment
  • Ability to achieve high production and quality standards
  • Ability to work effectively in both a team and individual environment
  • Sincerity and passion for helping people
  • Prior experience adhering to company policies and showing core values
  • Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required - Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits
  • Must have a quiet workspace that is free from distraction
Preferred Skills and Experience
  • Some college experience or equivalent
  • Medical Billing terminology
Physical Requirements
  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Our team members enjoy:
  • Eligible for Referral Bonuses starting Day 1
  • Weekly paychecks
  • PTO, 401k, & a Full benefits package
Company Overview
 
Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
 
 
EEO
 
Mom's Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

What Mom's Meals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom