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Remote Intake Attorney Jobs in Pennsylvania (NOW HIRING)

Casework Specialist, CYF

PA · On-site +1

$56K/yr

Government Services Center - Westtown, PA Job Type: Full Time, Non Exempt Remote Employment ... Intake Services Unit * Primary responsibilities include the investigation of "more difficult ...

ARC Operations Manager

Philadelphia, PA · On-site +1

$95K - $115K/yr

This position is fully remote if located in a state with a Ballard office. Why Join Us ... Manage Intake Requests . Monitor service and resource request system queues and take appropriate ...

Project Manager

Haverford, PA · On-site +1

$120K - $130K/yr

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

New

Project Manager

Chester Heights, PA · On-site +1

$120K - $130K/yr

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

New

Project Manager

Gwynedd, PA · On-site +1

$120K - $130K/yr

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

New

Project Manager

Nether Providence, PA · On-site +1

$120K - $130K/yr

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

New

Project Manager

Hilltown, PA · On-site +1

$120K - $130K/yr

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

New

Project Manager

Newtown Square, PA · On-site +1

$120K - $130K/yr

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

New

Project Manager

Carversville, PA · On-site +1

$120K - $130K/yr

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

New

Project Manager

Worcester, PA · On-site +1

$120K - $130K/yr

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

New

Project Manager

Danboro, PA · On-site +1

$120K - $130K/yr

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

New

Project Manager

Richland, PA · On-site +1

$120K - $130K/yr

Ballard Spahr is a nationally recognized law firm with more than 750 lawyers across 19 offices in ... This position is remote, and consideration will be given to those near the Philadelphia office or ...

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Remote Intake Attorney information

What are the key skills and qualifications needed to thrive as a Remote Intake Attorney, and why are they important?

To thrive as a Remote Intake Attorney, you need a Juris Doctor (JD) degree, active bar licensure, and strong legal research and client evaluation skills. Familiarity with case management software, secure communication platforms, and document automation tools is typically required. Excellent listening, empathy, and clear communication skills are crucial for building client trust and accurately assessing case viability remotely. These skills and tools are vital for efficient client onboarding, maintaining compliance, and ensuring high-quality legal service delivery in a virtual environment.

What is the difference between Remote Intake Attorney vs Remote Paralegal?

AspectRemote Intake AttorneyRemote Paralegal
CredentialsJurisdiction-specific law degree, bar admission often preferredParalegal certificate or associate degree in legal studies
Work EnvironmentLaw firms, legal service providers, remote legal teamsLaw firms, legal departments, remote legal support teams
Job ResponsibilitiesAssess client cases, gather legal information, provide legal advice within scopeDraft documents, organize case files, support attorneys

Remote Intake Attorneys and Remote Paralegals both work remotely within legal settings, but Intake Attorneys typically require legal credentials and provide legal assessments, while Paralegals focus on administrative and support tasks. The roles complement each other in legal workflows, with Intake Attorneys handling client evaluations and Paralegals assisting with case preparation.

What is a Remote Intake Attorney?

A Remote Intake Attorney is a legal professional who works primarily online or over the phone to assess potential clients' legal needs and determine if a law firm can assist with their case. They conduct initial consultations, gather relevant information, and help decide whether a case should move forward. Working remotely, they often serve as the first point of contact for clients, ensuring efficient and thorough evaluation before referring the case to the appropriate legal team. This role allows law firms to streamline their intake process and provide timely responses to prospective clients.

What are some common challenges faced by Remote Intake Attorneys and how can they be managed?

Remote Intake Attorneys often encounter challenges related to communication and information gathering, as they must evaluate potential cases without face-to-face interaction. Clear, empathetic communication is crucial to ensure clients feel heard and understood, despite the virtual setting. Additionally, remote attorneys must be adept at using legal technology platforms and maintaining organized digital records. To manage these challenges, it’s helpful to establish structured intake processes, regularly collaborate with colleagues via video meetings, and stay updated on best practices for remote client engagement.
What job categories do people searching Remote Intake Attorney jobs in Pennsylvania look for? The top searched job categories for Remote Intake Attorney jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Remote Intake Attorney jobs? Cities in Pennsylvania with the most Remote Intake Attorney job openings:

PI Intake Paralegal - Primarily Remote

Edgar Snyder & Associates, LLC

Pittsburgh, PA • On-site, Remote

Full-time

Re-posted 20 days ago


Job description

Job Type
Full-time
Description
We are excited to add a new Personal Injury Intake Paralegal to our intake team, a client-focused professional who can manage calls with potential clients while applying personal injury paralegal knowledge and legal common sense (without providing legal advice).
ESA employees enjoy a hybrid work arrangement, generous benefits, professional development, and a fast-paced, supportive environment rooted in our core values of excellence, honesty & integrity, trust & fairness, client-centeredness, empathy, and professionalism. This position would be primarily a remote-working position with occasional in-office days for training, collaboration, and firm meetings.
Core Job Functions:
  • Serve as one of the first points of contact for prospective personal injury clients by handling incoming and new client calls for evaluation with primary focus on identifying viable personal injury cases.
  • Leverage prior personal injury experience to recognize legal issues, spot red flags, assess injury related facts, and identify potential cases through thorough and strategic intake interviews.
  • Conduct detailed intake interviews by gathering critical facts identifying missing or unclear information and preparing accurate call sheets as concise case summaries that assist attorneys in early case evaluation.
  • Use paralegal experience and legal common sense to evaluate basic case criteria and escalate matters to attorneys without offering legal advice.
  • Provide exceptional customer service while communicating with callers who may be distressed or injured, resolving actions to complete missing or unknown information, and forwarding all calls to the appropriate attorney phone or e-mail.
  • Organize and maintain early-stage case files ensuring accurate data entry and proper documentation.
  • Convey excellent phone etiquette and outstanding customer service.
  • Be a team player, able to assist others in the department to accomplish daily tasks.
  • Maintain strict confidentiality and collaborate effectively with both the intake and personal injury teams.

Requirements
  • Knowledge of the personal injury legal process including injuries and treatment, medical billing and coordination of benefits, property damage, understand basic Pennsylvania insurance information including first party benefits, full tort and limited tort, and uninsured & underinsured insurance coverage.
  • Empathetic, professional communicator with strong phone etiquette.
  • Excellent multitasking, time management, and organizational skills.
  • Ability to work independently and in a team-oriented, fast-paced environment.
  • Strong computer skills, including MS Office and database entry platforms.
  • Strict adherence to confidentiality.
  • Schedule: Monday-Friday with weekend availability as needed.
  • Primarily remote schedule with the ability to work in the Pittsburgh office for in-person mandatory meetings as needed.

Qualifications
  • Minimum of two (2) years of paralegal experience in personal injury law required.
  • Candidates should be located within a reasonable commuting distance of our Pittsburgh (North Shore) office. We generally define this as being within a 50 minute drive during peak traffic hours to ensure a sustainable work-life balance and on-site collaboration.
  • Paralegal degree or certificate (with relevant experience required ).