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Remote Intake Assessment Jobs in Spokane, WA (NOW HIRING)

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Remote Intake Assessment information

See Spokane, WA salary details

$31.3K

$44.9K

$84.4K

How much do remote intake assessment jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote intake assessment in Spokane, WA is $44,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $43,500.00 per year, depending on experience, location, and employer.

What is a Remote Intake Assessment?

A Remote Intake Assessment is an initial evaluation conducted virtually, often by phone or video call, to gather key information about a client or patient. This process is commonly used in healthcare, counseling, or social services to determine the needs, background, and appropriate next steps for individuals seeking assistance. It allows organizations to efficiently screen and triage clients before providing further services, all without requiring in-person meetings. Remote Intake Assessments are especially valuable for improving accessibility and reducing wait times.

What is the difference between Remote Intake Assessment vs Remote Patient Coordinator?

AspectRemote Intake AssessmentRemote Patient Coordinator
CredentialsTypically requires healthcare-related certifications or trainingUsually requires healthcare administration or customer service experience
Work EnvironmentConducted remotely, often via phone or video callsRemote, managing patient scheduling and communication
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, telehealth services
Search & Comparison IntentUnderstanding initial patient assessment rolesManaging patient flow and communication

Remote Intake Assessments focus on evaluating patient needs remotely, often requiring healthcare certifications. Remote Patient Coordinators handle scheduling and communication, with a broader administrative role. Both roles are remote and healthcare-related but differ in responsibilities and credentials.

What are some common challenges faced by professionals in Remote Intake Assessment roles, and how can they be addressed?

Professionals in Remote Intake Assessment roles often encounter challenges such as establishing rapport with clients virtually, managing technology issues, and ensuring thorough data collection without face-to-face interaction. To address these, it’s important to use clear communication techniques, maintain a reliable internet connection, and leverage digital tools for documentation. Regular collaboration with team members and ongoing training in tele-assessment best practices can also help maintain high-quality service and client engagement.

What are the key skills and qualifications needed to thrive as a Remote Intake Assessment Specialist, and why are they important?

To excel as a Remote Intake Assessment Specialist, you need strong assessment, interviewing, and documentation skills, often supported by a background in social work, counseling, or healthcare. Familiarity with telehealth platforms, electronic case management systems, and secure data handling is typically required. Outstanding interpersonal communication, empathy, and active listening help build rapport and accurately understand client needs. These competencies ensure accurate assessments, effective client engagement, and compliance with privacy regulations in a remote environment.
What are popular job titles related to Remote Intake Assessment jobs in Spokane, WA? For Remote Intake Assessment jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Remote Intake Assessment jobs in Spokane, WA look for? The top searched job categories for Remote Intake Assessment jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Remote Intake Assessment jobs? Cities near Spokane, WA with the most Remote Intake Assessment job openings:
Remote Intake Assessment jobs near you
Infographic showing various Remote Intake Assessment job openings in Spokane, WA as of July 2026, with employment types broken down into 2% As Needed, 72% Full Time, 22% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,890 per year, or $21.6 per hour.

Intake Specialist (Remote)

The Advocates - PNW

Spokane, WA • Remote

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Intake Specialist

About the Role
Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential clients to understand their needs, help them feel comfortable, position our firm as a solution to their needs and sign them as new clients. While this is a sales position, there are no cold-calls required - you will be working with clients who have reached out to us.

Who We Are
The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible.

The PNW branch, headquartered in Seattle, WA has branches in Portland, OR and Spokane, WA and works with clients throughout Washington and Oregon. Our intake team speaks with callers 7 days a week.

Learn more about us at our website! https://www.advocateslaw.com/

The Perfect Fit:

We are looking for an empathetic, sales-focused person who wants to help make a difference in people's lives. Our clients are often going through a very difficult time after injury or personal loss, so a good fit for this role would be someone who can balance helping them see the value of the professional role the Advocates bring to their case while expressing a warm and empathetic understanding of their situation.

This Career will be Fulfilling if You:

  • Enjoy helping injured people who are going through a difficult time
  • Can quickly interpret emotional conversations to identify the root of an issue
  • Remain steady and supportive during emotional conversations
  • Are a good listener and people go to you for advice
  • Think strategically and can juggle multiple priorities at once
  • Are goal-driven and thrive in a fast-paced environment

Key Responsibilities

  • Work independently to handle a high volume of calls and messages, while pivoting between tasks with ease
  • Engage new inbound leads quickly via phone, text, and email
  • Manage and track prospect pipeline using lead management software
  • Schedule and conduct detailed phone interviews to assess case potential
  • Qualify and sign potential clients including overcoming objections using a customer-centric soft sales approach
  • Conduct new client intake and onboarding in lead management software
  • Meet our needs for staffing availability – currently seeking a Wednesday-Sunday shift between 9:30am-6pm, following an in-office training period during business hours, M-F from 8:30am-5pm. FULLY REMOTE.

Experience and Professional Background

  • Minimum of 2 years in sales, customer success, account management or client onboarding (required)
  • 1+ years' recent experience in a fast-paced office environment (required)
  • Spanish language skills – bilingual fluency (preferred)
  • Documented history of exceeding goals and metrics (preferred)
  • Professional services or B2C experience (preferred)
  • Associate's degree or higher (preferred)

Benefits:

  • $25-$30 / hour guaranteed full-time
  • Quarterly performance-based bonuses
  • 401(k) + 4% matching (after 1 year employment)
  • 100% employer paid Health, Vision, Dental (buy ups available)
  • 3 Weeks PTO in year 1, Uncapped PTO in year 4
  • Employee Assistance Program
  • Commuter/Metro Card Program