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Remote Insurance Quotes Jobs in Indiana (NOW HIRING)

CSAA

... Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and ... Issue requests for quotes (RFQs) and evaluate supplier responses * Train business users on procure ...

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Remote Insurance Quotes information

What is the difference between Remote Insurance Quotes vs Remote Insurance Agents?

AspectRemote Insurance QuotesRemote Insurance Agents
CredentialsTypically no licensing required for providing quotesMust have state licensing and certifications
Work EnvironmentPrimarily online, focusing on data entry and quote generationOnline and client interaction, including advising and selling policies
Industry UsageUsed by brokers and companies to provide initial cost estimatesEngaged in client consultations, policy sales, and support
Search & Comparison IntentLooking for quote tools or servicesSeeking employment or roles in insurance sales

Remote Insurance Quotes involve generating insurance cost estimates without needing licensing, mainly focusing on data entry and online tools. In contrast, Remote Insurance Agents require licensing and involve direct client interaction, advising, and selling policies. Both roles are integral to the insurance industry but differ in credentials, responsibilities, and work scope.

What are the most commonly searched types of Insurance Quotes jobs in Indiana? The most popular types of Insurance Quotes jobs in Indiana are:
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Remote Insurance Quotes jobs near you

Customer Care Representative - Garage Door Industry Experience

Safe Way Garage Doors LLC

Warsaw, IN • On-site, Remote

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Job description

Customer Care Representative
Midwest Region | Remote
(Onboarding/Training will be provided in our Warsaw, Indiana facility, candidate must be willing to travel)
About the Role
Safe-Way Garage Door is seeking an experienced Customer Care Representative to support our Midwest customers. This role is ideal for candidates with garage door industry experience who understand order flow, product configurations, and dealer or distributor relationships-and who have successfully worked in a remote or hybrid customer service environment.
Depending on your experience and skill level, this position may be hired at Level I, II, or III, with responsibilities and complexity aligned accordingly.
What You'll Do
  • Serve as a primary point of contact between customers, distribution centers, sales managers, and internal teams
  • Answer incoming calls and emails in a courteous, accurate, and timely manner
  • Process garage door orders and quotes with a strong focus on accuracy and turnaround time
  • Prepare orders for invoicing and complete invoicing as required
  • Calculate CODs and freight charges when applicable
  • Maintain strong working relationships with Midwest customers and distribution centers
  • Support issue resolution related to pricing, quality, order changes, or delivery timing
  • Communicate customer feedback, complaints, and order updates to the appropriate departments
  • Maintain activity goals and productivity standards
  • Provide peer support to other Customer Care team members as needed
Leveling Overview (Based on Experience)
  • Level I: Order invoicing, door section orders/quotes, customer support assistance
  • Level II: Full call and email handling, basic complete door orders, freight/COD calculations
  • Level III: Complex order quotes, technical product support, complaint resolution, and cross-functional coordination
What We're Looking For
Required Qualifications:
  • High School Diploma or GED
  • Minimum two (2) years of customer service experience
  • Strong computer skills, including Microsoft Office
  • Ability to work independently and manage priorities in a remote environment

Preferred Qualifications:
  • Garage door industry experience (manufacturing, distribution, dealer support, or sales support)
  • Experience processing garage door orders, quotes, or technical configurations
  • Familiarity with inventory, manufacturing, or order processing systems
  • Prior experience working in a remote or hybrid customer service role
Skills That Will Help You Succeed
  • Strong customer focus and professional communication skills
  • High attention to detail and commitment to order accuracy
  • Ability to manage multiple priorities in a fast-paced, remote setting
  • Problem-solving mindset with the ability to resolve customer issues efficiently
  • Dependability, accountability, and strong follow-through
Work Environment & Physical Requirements
  • Remote-friendly role supporting Midwest customers and distribution centers
  • Prolonged periods of sitting, phone use, and computer work
  • Occasional lifting up to 15 pounds
  • Reasonable accommodations available for qualified individuals
Why Join Safe-Way Garage Door
  • Opportunity to apply your garage door industry expertise in a stable, growing organization
  • Remote-capable role with Midwest market focus
  • Collaborative team environment with clear performance expectations
  • Level-based structure that aligns responsibility with experience

Safe-Way Garage Door, LLC is an Equal Opportunity Employer
We value diversity and are committed to creating an inclusive environment for all employees.
We offer a full benefits package which includes: Medical, Dental, Vision, Life Insurance, Disability, Retirement plan and more.
Pay is Dependent on Experience. Starting at $20.00 per hour.

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