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Remote Insurance Claims Assistant Jobs in Iowa (NOW HIRING)

BITCO Insurance Companies

Claims Assistant

Davenport, IA · On-site +1

$16.50 - $21/hr

Old Republic Bitco is seeking a Claims Assistant to join our Home Office located in Davenport, IA ... As a respected specialty insurer with 11 branch offices across 10 states, OR Bitco delivers ...

Berkley

Claims Specialist

Urbandale, IA · On-site +1

Berkley Corporation , and all member insurance companies, are rated A+ (Superior) by A.M. Best ... Urbandale, IA * Lincoln, NE Alternatively, this position can be fully remote, but only for a ...

Berkley

Claims Specialist

Urbandale, IA · On-site +1

Rated Best Places to Work 2020, 2022 and 2024 by Business Insurance, by Business Insurance ... Urbandale, IA * Lincoln, NE Alternatively, this position can be fully remote, but only for a ...

Corvel

Indemnity Claims Specialist

West Des Moines, IA · Remote

$51K - $83K/yr

This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives claims, confirms ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

HMG Careers

Remote Insurance Agent

Davenport, IA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Lone Star Careers

Remote Insurance Agent

Davenport, IA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Des Moines, IA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Cedar Rapids, IA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Lone Star Careers

Remote Insurance Agent

Des Moines, IA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Lone Star Careers

Remote Insurance Agent

Cedar Rapids, IA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Meduit

Insurance Specialist (Remote)

Des Moines, IA · Remote

$17 - $19/hr

Insurance Specialists are highly focused on the resolution of insurance processing errors and ... Work with Claims and Collections in order to assist patients and their families with billing and ...

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All JobsInsurance Claims JobsRemote Insurance Claims Assistant JobsRemote Insurance Claims Assistant Jobs in Iowa

Remote Insurance Claims Assistant information

What is the difference between Remote Insurance Claims Assistant vs Remote Insurance Adjuster?

AspectRemote Insurance Claims AssistantRemote Insurance Adjuster
CredentialsBasic insurance knowledge, customer service skillsLicensing, certifications (e.g., state adjuster license)
Work EnvironmentOffice or remote, supporting claims processingRemote or on-site, evaluating claims and damages
Employer & Industry UsageInsurance companies, claims centersInsurance companies, independent adjusting firms
Search & Comparison IntentEntry-level, support roles in claims processingMore advanced, decision-making roles in claims assessment

The main difference is that Remote Insurance Claims Assistants handle administrative support and customer inquiries, often without needing licensing, while Remote Insurance Adjusters evaluate damages and determine claim payouts, requiring specific licensing and experience. Both roles are vital in the insurance industry but differ in responsibilities and qualifications.

What are the most commonly searched types of Remote Insurance Claims jobs in Iowa? The most popular types of Remote Insurance Claims jobs in Iowa are:
What are popular job titles related to Remote Insurance Claims Assistant jobs in Iowa? For Remote Insurance Claims Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Claims Assistant jobs in Iowa look for? The top searched job categories for Remote Insurance Claims Assistant jobs in Iowa are:
Remote Insurance Claims Assistant jobs near you

Claims Assistant

BITCO Insurance Companies

Davenport, IA • On-site, Remote

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Old Republic Bitco is seeking a Claims Assistant to join our Home Office located in Davenport, IA. As a respected specialty insurer with 11 branch offices across 10 states, OR Bitco delivers tailored insurance solutions to complex industries such as construction, forest products, and oil and gas.
This position is open to hybrid work arrangement, blending flexibility with meaningful in-person collaboration.
At OR Bitco, our work is guided by core values. We care deeply about our people, partners, and customers. We are committed to excellence and accountability. We deliver on our promises with integrity and precision, and we strive to make a meaningful impact in everything we do. These values drive our mission to protect the people and industries that keep America running.
Join the OR Bitco team and be part of a workplace built on collaboration, open communication, and a positive culture that supports growth and success. If you are passionate about operational excellence and ready to make a measurable impact within a growing, industry-leading organization, OR Bitco offers the platform and challenge you have been seeking.
Position Summary:
In this role, you will be a vital member of the Home Office Claims team, providing administrative, operational, and systems support that helps ensure claims are processed accurately and efficiently. This position serves as a key resource for both customers and claims staff by supporting daily operations, maintaining claims systems, resolving workflow issues, and promoting exceptional service across the department.
Primary Responsibilities:
  • Assists customers with claim-related questions
  • Completes entry work into the claims systems - enter payments, enter reserve changes, close claims, etc.
  • Processes claims payments and completes detailed mailing instructions
  • Prepares reports, forms, letters, memos, and other file documentation
  • Processes mail - both incoming and outgoing
  • Utilizes software systems to enter, access and/or retrieve data from various systems
  • Provides assistance to claims department staff as needed
  • Serve as a Claims Workstation team member which includes but is not limited to testing and approving Move Requests, approving IT work requests to go to production, maintaining current Claims Workstation users in the system, and coordinating with IT when production issues are identified or encountered.
  • Serve as a Claims Workstation help desk member which includes, but is not limited to: assists users with Claims Workstation problems/questions related to diary, entry of complicated claims, vehicle title reporting, payment adjustments, reserve changes on PT/Death claims, researches error codes in Claims Workstation, unlocks users when frozen in Claims Workstation and troubleshoots issues
  • Provides training and guidance to newly hired claims associates.
  • Communicate with claims department staff for end of accounting month reminders and holiday/office closing reminders for diary and processing payment instructions.
  • Rotate with other team members as needed to provide home office front desk coverage
  • Other tasks and projects assigned

Qualifications:
  • Must be legally authorized to work in the United States
  • 1-2 years of experience in a professional office environment
  • Insurance industry experience is a plus but not required
  • Excellent verbal and written communication skills with a professional and courteous demeanor
  • Strong customer service and interpersonal skills with the ability to interact effectively with employees, customers, vendors, and visitors
  • Exceptional organization skills with the ability to prioritize tasks, manage multiple responsibilities and meet deadlines
  • Ability to respond timely to customer needs, demonstrating an appropriate sense of urgency
  • Strong attention to detail and accuracy in completing administrative tasks
  • Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and Teams
  • Self-motivated, dependable, and able to work independently with minimal supervision while also contributing as a collaborative team member
  • Flexibility to work as early as 7 am or as late as 6 pm, Monday - Friday

Benefits:
  • Competitive salary paired with a comprehensive benefits package
  • Generous paid time off, plus 12 paid holidays annually
  • Comprehensive health coverage, including medical, dental, and vision plans
  • Additional protection through accident, critical illness, and hospital indemnity insurance
  • Company-paid life insurance equal to 2× annual salary
  • Company-paid short-term and long-term disability coverage
  • 401(k) Savings and Profit-Sharing Plan through Old Republic
  • Ongoing education, training, and professional development opportunities
  • Support for industry certifications and insurance designations, including financial assistance
  • Opportunities to give back through corporate philanthropy and community service initiatives
  • Optional benefits including travel, commuter, and pet insurance
  • Employee wellness support through a dedicated fitness program

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