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Remote Insurance Call Center Jobs in Wethersfield, CT

The Hartford

Customer Care Representative

Hartford, CT · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role will have a 100% Remote Work arrangement. However, to broaden career growth ... A demonstrated background in customer service, call center, insurance, retail, restaurant or a ...

New

Elara Caring

Medical Insurance Specialist Homecare

Meriden, CT · Remote

$17 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ID# JR-137182 Medical Insurance Specialist - Homecare experience preferred Remote- living in CT, MA ... Wherever our patients call home and wherever they are on their health journey, we care. Each team ...

Elara Caring

Medical Insurance Specialist Homecare

Enfield, CT · Remote

$17.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ID# JR-137182 Medical Insurance Specialist - Homecare experience preferred Remote- living in CT, MA ... Wherever our patients call home and wherever they are on their health journey, we care. Each team ...

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All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Wethersfield, CT

Remote Insurance Call Center information

See Wethersfield, CT salary details

$10

$17

$24

How much do remote insurance call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote insurance call center in Wethersfield, CT is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Wethersfield, CT?

The most popular types of Insurance Call Center jobs in Wethersfield, CT are:

What are popular job titles related to Remote Insurance Call Center jobs in Wethersfield, CT?

For Remote Insurance Call Center jobs in Wethersfield, CT, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Wethersfield, CT look for?

The top searched job categories for Remote Insurance Call Center jobs in Wethersfield, CT are:

What cities near Wethersfield, CT are hiring for Remote Insurance Call Center jobs?

Cities near Wethersfield, CT with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Wethersfield, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,802 per year, or $17.2 per hour.

Customer Service - Payment Collection Representative

EASTERN ACCOUNT SYSTEMS

Portland, CT • Remote

$13.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 12 days ago

Job description

About the job:

Do you get a sense of satisfaction from helping people get a better handle on things that stress them out? If so, folks like you play an important role in delivering the best experience to our customers while working in our contact center. On top of it all, you can do it all from the comfort of your own home! Our remote work teams are in real time contact throughout the workday to provide all the necessary support. We utilize virtual team environments to keep our staff in touch with weekly contests and other incentives- all while staying comfortable in your favorite flannels.

We have a full benefits package including medical, dental, vision and life insurance. We even offer ancillary coverages to help with other needs like maternity pay and other life events. Not only do we offer a competitive and reliable base rate but we offer both bonus and commission incentives as well. Our team members who really go for it, earn an additional 50% of their hourly wages just in incentives. Our pay rate starts at $13.50 per hour plus commission, with increases in hourly rate based on performance reviews.


What You'll Do:

Taking and making phone calls in order to assist customers with their accounts.

Keep in touch with your managers as they give you tips and feedback on how to get even better.

Provide customers with knowledgeable answers that give them peace of mind that issues are resolved. We keep it simple and provide you with scripted customer feedback so you are always prepared with a solid response.

What You Can Expect From Us:

Paid time off to spend on whatever you enjoy. Our staff earn paid time off based on how much they work- the more hours you put in, the more hours you earn off with pay.

A consistent schedule. We believe that if we agree to a schedule, we stand by it.

Birthdays off paid! Full time staff with excellent attendance are rewarded with birthdays off (or the following day if preferred!)

We are proud to be an equal opportunity employer. You are welcome to work with us no matter who you are, what you look like, where you came from, or what you believe. We are committed to EEO regardless of race, creed, color, religion, sex, age, sexual orientation, citizenship, marital status, gender, identity, disability, or veteran status.

Who You Are:

You have prior customer service experience (retail, sales and wait staff are backgrounds that have all been successful in this role!)

You have access to a quiet place to work from home and reliable internet connection.

You have a GED or High School Diploma.

Youre able to quickly tap out customer notes on a standard keyboard (no autocorrect fails here!)

Where & When Youll Work:

We are conveniently headquartered in the Danbury area. We offer the ability to work from home or in our state of the art call center.

We operate 7 days per week, and have flexible scheduling options to accommodate school schedules, bus drop off and second jobs. Schedules are consistent week-to-week, so you can actually make plans ahead of time!

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