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Remote Insurance Call Center Jobs in Provo, UT (NOW HIRING)

nCino/Salesforce Application Lead (Remote)

Midvale, UT · On-site +1

$145K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Center in Midvale, UT. Pay Range: $145,000-170,000 - $ (Based upon relatable skills/experience ... Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid ...

Inbound Sales Development Representative

Lehi, UT · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Life insurance, long and short-term disability coverage * Paid maternity and paternity leave ... Onsite HQ (Utah) child care center, subsidized for employees * Additional benefits for fully remote ...

WordPress Developer

Lehi, UT · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ready for you new gig, and maybe a new place to call home? * Ready to bring fresh ideas to an ever ... Flexible Work Schedule and Remote Work Friendly * Comprehensive Health Insurance * Prescription ...

WordPress Developer

Lehi, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ready for you new gig, and maybe a new place to call home? * Ready to bring fresh ideas to an ever ... Flexible Work Schedule and Remote Work Friendly * Comprehensive Health Insurance * Prescription ...

Showing results 41-60

Remote Insurance Call Center information

See Provo, UT salary details

$10

$16

$23

How much do remote insurance call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote insurance call center in Provo, UT is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Provo, UT? For Remote Insurance Call Center jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Provo, UT look for? The top searched job categories for Remote Insurance Call Center jobs in Provo, UT are:
What cities near Provo, UT are hiring for Remote Insurance Call Center jobs? Cities near Provo, UT with the most Remote Insurance Call Center job openings:

Medical Support Assistant (Medical Receptionist)

Customer Value Partners

Park City, UT • Remote

$17.25 - $21.25/hr

Full-time

Re-posted yesterday


Job description

CVP is seeking Medical Support Assistants to join our team in support of our Nation's Veterans at the Salt Lake City VA Health Care System (SLCHCS) in Salt Lake City, UT. These are full-time remote positions based in Wasatch County, Utah supporting both the Health Administration Service (HAS) and the Office of Community Care (OCC) departments. Working hours are Monday – Friday, 8:00 AM – 4:30 PM (8-hour shifts), excluding federal holidays. This role is primarily remote but may call for on-site training and support as needed. 

As an Medical Support Assistant, you will coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care. 


  • Must be a U.S. Citizen and eligible to successfully undergo a Government-sponsored background investigation (NACI) 
  • High School Diploma or GED equivalent  
  • Minimum 6 months of customer service experience 
  • Oral and written proficiency in English  
  • Minimum typing speed of 50 words per minute (WPM) 
  • Basic computer skills required; daily proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) 
  • Basic medical terminology knowledge 
  • No health or physical disability restrictions that would interfere with the performance of assigned duties 
  • Must be able to work independently, make decisions, and exercise sound judgment with limited direct supervision  
  • Prior VA scheduling or medical support assistant experience preferred 
  • Familiarity with HIPAA and Privacy Act requirements preferred 

Shift 

  • Monday – Friday, 8:00 AM – 4:30 PM (8-hour shifts), excluding federal holidays 

Location 

  • Salt Lake City VA Health Care System (SLCHCS) at 500 S Foothill Dr, Salt Lake City, UT 84148  
  • *This is a primarily remote position; must live within 50 miles of Salt Lake City VA Medical Center for on-site training and support.* 

About CVP 

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation. 

CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment. 

At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally. 


Must be a U.S. Citizen and eligible to successfully undergo a Government-sponsored background investigation (NACI)